Originally Posted by
garethmorgan
What kind of company is this? They have a phone number for international visitors (
1-215-856-7924 ) which will not accept calls. The email page at
https://www.amtrak.com/contact-us/email.html responds with a message saying "
We've encountered an issue sending your feedback. Check that you've entered a subject and your message/feedback"
Feedback form works fine for me (and I’m in mexico). Per the error message, did you select a subject? (It’s the first drop down menu).
I can’t speak to the phone number - that doesn’t work for me either. You could use Google Voice, Skype, etc. to call the toll free Amtrak number.
I wouldn’t hold your breath on either email or phone being particularly useful though - BidUp is powered by a third party technology company so I’m not sure how much access/information Amtrak staff are going to have. If you can find a friend with a US credit or debit card who would be willing to place a bid for you, that would definitely be the path of least resistance.