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Extension of companion certs

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Old Jun 7, 2021, 10:21 pm
  #1  
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Extension of companion certs

I noticed I had two companion certs that expired on 4/30/21 after being issued on 4/30/20. Didn't amtrak extend these? Has anyone had luck calling in and using them?
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Old Jun 8, 2021, 6:48 am
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https://www.flyertalk.com/forum/33066045-post1.html indicated that upgrade coupons can be used by calling in, so maybe companion certs will work?
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Old Jun 8, 2021, 9:06 pm
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Originally Posted by hhdl
https://www.flyertalk.com/forum/33066045-post1.html indicated that upgrade coupons can be used by calling in, so maybe companion certs will work?
Disclosure: I have yet to get a chance to confirm firsthand that expired AGR upgrade certs can win an afterlife with the right call to Amtrak’s phone line. Has anybody?
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Old Jul 3, 2021, 5:06 pm
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Originally Posted by DCA writer
Disclosure: I have yet to get a chance to confirm firsthand that expired AGR upgrade certs can win an afterlife with the right call to Amtrak’s phone line. Has anybody?
I tried a few days ago to resuscitate an upgrade certificate by calling AGR, but no luck.
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Old Jul 4, 2021, 3:35 pm
  #5  
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Followup: Reached out via email to customer relations and got the dates extended to 12/31/2022! No email reply, but I'll take it.
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Old Jul 5, 2021, 12:49 pm
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Originally Posted by schriste
I tried a few days ago to resuscitate an upgrade certificate by calling AGR, but no luck.
Phone agents can't make exceptions like this. As the next poster realized, it is the email customer service staff that can.
physioprof is online now  


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