Charging more for holiday travel with reward points
#1
Original Poster
Join Date: Nov 2007
Location: NYC, NY
Programs: Amex switch hitter
Posts: 144
Charging more for holiday travel with reward points
I have noticed that award tickets during holidays are higher, even when the price of the ticket in dollars has not increased. An agent confirmed she has noticed this trend. Seems pretty unfair, since they went to a revenue-based rewards program. If the ticket does not increase in price, why are they charging more in points? They are treating their loyal customers worse.
#3
Join Date: Jun 2014
Location: PSC
Programs: Hilton Diamond/IHG Platinum/DL Plutononium
Posts: 1,728
Yeah it's clear Amtrak views AGR more as a liability rather than a marketing tool. I wish more revenue based programs did things like Delta with Pay With Miles, where you are guaranteed 1cpp.
#4
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,111