Adding tickets to the App
Apr 28, 2016 | 12:23 pm
#1
Original Poster
Join Date: Jun 2014
Location: PSC
Programs: Hilton Diamond/IHG Platinum/DL Plutononium
Posts: 1,735
Adding tickets to the App
The Amtrak App keeps having a hard time adding my ticket to the App. I have only been able to manually punch in my res # and phone # to get the ticket to show up but it would be nice if it was linked to my account on the app.
Apr 30, 2016 | 1:27 pm
#3
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,133
I have an opposite question. I have a ticket I'm pretty confident I refunded that still shows in the app. I can pull it up, including the code. What would happen, if I tried to use it--not that I'm going to. Just curious if this is a major loophole.
Apr 30, 2016 | 5:50 pm
#4
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Silver
Posts: 1,802
When the conductor scans it, it will throw up a major red flag. The ticket is absolutely worthless, its essentially a receipt with your reservation number. The conductors iPhone will take the number and run it through the system and it will show immediately that your ticket is invalid. If you scan the ticket barcode with, all it will show is the reservation number, which is run against the actual database.
May 1, 2016 | 4:55 am
#5
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,133
When the conductor scans it, it will throw up a major red flag. The ticket is absolutely worthless, its essentially a receipt with your reservation number. The conductors iPhone will take the number and run it through the system and it will show immediately that your ticket is invalid. If you scan the ticket barcode with, all it will show is the reservation number, which is run against the actual database.
May 1, 2016 | 3:41 pm
#7
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
May 2, 2016 | 1:26 pm
#9
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,901
The inability to use AGR points to purchase tickets using the app, and the inability of the app to display points-redeemed tickets is terrible! As is the inability to change point-redeemed tickets on-line or on the app. Terrible IT infrastructure, but given that Congress is intentionally starving Amtrak of funds to try to kill it, not surprising, and I don't blame Amtrak itself.
May 3, 2016 | 6:55 pm
#10
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869