Originally Posted by
seat38a
When the conductor scans it, it will throw up a major red flag. The ticket is absolutely worthless, its essentially a receipt with your reservation number. The conductors iPhone will take the number and run it through the system and it will show immediately that your ticket is invalid. If you scan the ticket barcode with, all it will show is the reservation number, which is run against the actual database.
Understood. They really need to fix the app. It should show all reservations tied to an AGR number and/or e-mail address, including points redemptions and bookings made over the phone, and it should remove anything that has been cancelled or refunded.