Checking availability before transfering points
Aug 31, 2015 | 9:49 am
#1
Original Poster
Join Date: Jun 2015
Posts: 112
Checking availability before transfering points
Sorry if this is a stupid question, but I'd like to get a sense of availability before committing to a points transfer. On the Redeem page of the Amtrak website, all I get is "not enough points" and can't figure out where to get this information. Thanks.
Aug 31, 2015 | 10:25 am
#4
FlyerTalk Evangelist
Join Date: Jun 2002
Location: n.y.c.
Posts: 14,059
And even if you do have enough points, awards involving connecting trains and/or sleepers can't be booked online (you get a "No Availability" error message), so going the "Redeem Points" route is frequently useless.
Aug 31, 2015 | 11:51 am
#5
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Anthony
Sep 1, 2015 | 10:30 am
#6
Suspended
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
This would be a very welcome upgrade. Just this morning I had to book a r/t over the phone because the itinerary involves a change at NYP.
Sep 1, 2015 | 12:57 pm
#7
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Anthony
Sep 1, 2015 | 1:30 pm
#8
Join Date: May 2013
Location: Twixt Lancaster & Reading, PA
Programs: Amtrak, Southwest, Choice Hotels, AAdvantage, Alaska
Posts: 46
Self-service capabilities - euphemism for the above euphemism.
See? I DO speak corporo-baloney.
Sep 1, 2015 | 1:37 pm
#9
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
VKurtB: rest assured that you will still be able to make all of your complex award bookings with a phone agent if that is in fact your preference. We are just making new booking tools available to those who want them.
Anthony
Anthony
Sep 1, 2015 | 2:16 pm
#10
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Sep 1, 2015 | 2:39 pm
#11
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,873
I sure hope your tech staff will also be able to integrate the Web and mobile app systems better. I recently made a revenue reservation on my Android app, and it appears in the "Upcoming Reservations" neither on the Web site *nor* on the app. I can only view it if I pull it up by reservation number.
Sep 5, 2015 | 12:45 pm
#12
Join Date: Nov 2006
Location: LAX
Posts: 2,851
thinking about transferring 15k points from Chase ultimate awards for the " Vancouver, Canada to Los Angeles' for early April 2016.
Is this bookable online and if I see availability on paid route, would it mean I will be able to book with points?
Is this bookable online and if I see availability on paid route, would it mean I will be able to book with points?
Sep 5, 2015 | 1:54 pm
#13
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,873
I'm pretty sure you're going to have to call on the phone. If you want to take the Cascades from Vancouver to Seattle and then the Coast Starlight from Seattle to Los Angeles, the same-day Cascades arrives in Seattle after the Coast Starlight departs.
Sep 6, 2015 | 3:20 pm
#14
Join Date: Sep 2010
Programs: AGR
Posts: 28
I sure hope your tech staff will also be able to integrate the Web and mobile app systems better. I recently made a revenue reservation on my Android app, and it appears in the "Upcoming Reservations" neither on the Web site *nor* on the app. I can only view it if I pull it up by reservation number.