Originally Posted by
AGR Insider
VKurtB: rest assured that you will still be able to make all of your complex award bookings with a phone agent if that is in fact your preference. We are just making new booking tools available to those who want them.
Anthony
I sure hope your tech staff will also be able to integrate the Web and mobile app systems better. I recently made a revenue reservation on my Android app, and it appears in the "Upcoming Reservations" neither on the Web site *nor* on the app. I can only view it if I pull it up by reservation number.