Problems with Energy Plus points posting
Dec 23, 2010 | 9:28 am
#2
Join Date: Dec 2010
Posts: 1
Problems with Energy Plus points posting
Hello etna,
Please call Energy Plus' toll-free dedicated Connecticut Customer Service line at 1-888-766-3509 and we can research why your points were not posted. I am sure we can get to the bottom of it and correct the situation for you.
Please call Energy Plus' toll-free dedicated Connecticut Customer Service line at 1-888-766-3509 and we can research why your points were not posted. I am sure we can get to the bottom of it and correct the situation for you.
Dec 24, 2010 | 3:28 am
#3
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S+, Choice Platinum
Posts: 23,319
Great to see some more official representation on FlyerTalk! Welcome to the boards, EP Supervisor!
Dec 24, 2010 | 6:59 am
#4
Original Poster
Join Date: May 2000
Location: Knoxville TYS TN
Programs: Hilton (D)
Posts: 259
I called EP's customer service line and the agent was helpful. Main point being there's a lag (15 days or so) between the transaction date and the posting date, and his system showed that Dec. points should appear in AGR accounts soon.