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Centurion fulfillment problems?

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Old Jul 12, 2006, 4:22 pm
  #1  
Original Poster
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,051
Centurion fulfillment problems?

I received my Centurion cards via UPS overnight earlier in the week. I'm pretty sure there's some stuff missing. Can someone who has recently received one tell me what I'm missing? I have put up a photo at http://www.mailcall.com/centp.jpg

The area I'm talking about it whatever is meant to be to the right of the card. There is clearly an indentation for something and even a ribbon that's obviously meant to be used to lift something out. What is supposed to be there???
aviators99 is offline  
Old Jul 12, 2006, 5:51 pm
  #2  
 
Join Date: Feb 2003
Location: UK
Posts: 2,324
Very Nice.

My new Centurion ( Chip & Pin ) arrived the other day in a DL envelope.
jchand is offline  
Old Jul 12, 2006, 6:27 pm
  #3  
 
Join Date: Jan 2006
Location: NJ
Programs: Amex Plat, Hertz Plat, HHonnors Gold, SPG Gold, Marriot Rewards Regular, Hyatt Gold, PC Gold
Posts: 262
my guess is the books / enrollment forms? i dont know cause i dont have a centurion but that would be my guess. im intersted in what you recieve when you get it.
Jblackbelt is offline  
Old Jul 12, 2006, 6:29 pm
  #4  
 
Join Date: Jul 2006
Location: Phoenix, AZ
Programs: AMEX Centurion
Posts: 15
Mine was shipped yesterday. I will update when I return to town on Friday.
111gecko is offline  
Old Jul 12, 2006, 6:38 pm
  #5  
 
Join Date: Mar 1999
Location: AKL
Programs: QR Plat, NZ*E, LT AA Plat, LT Bonvoy Plat + countless others
Posts: 249
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
Gekko is offline  
Old Jul 13, 2006, 12:34 am
  #6  
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Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,051
Originally Posted by Gekko
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
Yes, that was true for me too. The CSR/activation person seemed surprised about it, and also that the Priority Pass application was part of the credit card registation form.

I called Amex, and they said it sounded like I was missing some sort of features/benefit book. She ordered a package to be sent to me with everything that should be in there.
aviators99 is offline  
Old Jul 13, 2006, 2:31 pm
  #7  
 
Join Date: Jul 2006
Location: Phoenix, AZ
Programs: AMEX Centurion
Posts: 15
Misaing items

I received mine today. It is a business card though so the package is a little different. Next to the card it has a travel wallet. Underneath the card was the Centurion benefit book. In addition it has the enrollment forms for hotel/car programs and the disclosure documents. Underneath that was the full membership reward catalog/travel portfolio and intl airline program.

That was everything.. Let me know if I am missing something.
111gecko is offline  


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