Centurion fulfillment problems?
#1
Original Poster
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,051
Centurion fulfillment problems?
I received my Centurion cards via UPS overnight earlier in the week. I'm pretty sure there's some stuff missing. Can someone who has recently received one tell me what I'm missing? I have put up a photo at http://www.mailcall.com/centp.jpg
The area I'm talking about it whatever is meant to be to the right of the card. There is clearly an indentation for something and even a ribbon that's obviously meant to be used to lift something out. What is supposed to be there???
The area I'm talking about it whatever is meant to be to the right of the card. There is clearly an indentation for something and even a ribbon that's obviously meant to be used to lift something out. What is supposed to be there???
#3
Join Date: Jan 2006
Location: NJ
Programs: Amex Plat, Hertz Plat, HHonnors Gold, SPG Gold, Marriot Rewards Regular, Hyatt Gold, PC Gold
Posts: 262
my guess is the books / enrollment forms? i dont know cause i dont have a centurion but that would be my guess. im intersted in what you recieve when you get it.
#5
Join Date: Mar 1999
Location: AKL
Programs: QR Plat, NZ*E, LT AA Plat, LT Bonvoy Plat + countless others
Posts: 249
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
#6
Original Poster
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,051
Originally Posted by Gekko
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
I called Amex, and they said it sounded like I was missing some sort of features/benefit book. She ordered a package to be sent to me with everything that should be in there.
#7
Join Date: Jul 2006
Location: Phoenix, AZ
Programs: AMEX Centurion
Posts: 15
Misaing items
I received mine today. It is a business card though so the package is a little different. Next to the card it has a travel wallet. Underneath the card was the Centurion benefit book. In addition it has the enrollment forms for hotel/car programs and the disclosure documents. Underneath that was the full membership reward catalog/travel portfolio and intl airline program.
That was everything.. Let me know if I am missing something.
That was everything.. Let me know if I am missing something.