Bonus points of Surpass card expire in 180 days?
Nov 20, 2021, 4:34 pm
#1
Original Poster
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
Bonus points of Surpass card expire in 180 days?
I applied about a month ago for the Amex Hilton Surpass card. I spent over $2K, so I deserve 130K HH bonus points.
I received an email from Hilton that says: Congrats on earning 130,000 Bonus Points. Expire in 180 days !!!
This expiration in 180 days was NOT written anywhere in the info for the Surpass card.
Is this correct? anybody experienced such expiration?
And what does it mean? do I have to use the points to book within 180 days? or complete a stay with these points in 180 days?
I would have not applied for the card if I knew this expiration.
I received an email from Hilton that says: Congrats on earning 130,000 Bonus Points. Expire in 180 days !!!
This expiration in 180 days was NOT written anywhere in the info for the Surpass card.
Is this correct? anybody experienced such expiration?
And what does it mean? do I have to use the points to book within 180 days? or complete a stay with these points in 180 days?
I would have not applied for the card if I knew this expiration.
Nov 21, 2021, 5:37 am
#4
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,981
Have the points been added to your Hilton account balance? Does your account show any expiration date for some or all of your balance?
Nov 21, 2021, 10:19 am
#5
Original Poster
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
I think that HH acct cannot even manage something like this...
Nov 21, 2021, 11:08 am
#6
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,655
Nov 28, 2021, 11:20 am
#8
Join Date: Apr 2010
Posts: 1,546
This seems most likely. Had you not completed the spend, you might have received the exact same email template except with wording like “it’s not too late to earn 130000 bonus points” swapped into the same space.