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Old Jan 22, 2020, 8:43 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
2017 - 2019 discussion of this benefit is HERE.

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit

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Old Mar 17, 2022, 8:45 pm
  #301  
 
Join Date: Nov 2018
Posts: 8
Will Uber use up my monthly Amex benefit before tapping the remainder of my Uber Cash balance? I have some money pre-loaded in my account from various promotions. I'm worried Uber will drain that non-expiring credit before tapping my $15 Amex Platinum benefit. I see conflicting reports in this thread. Anybody have recent experience?
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Old Mar 17, 2022, 11:13 pm
  #302  
 
Join Date: Jul 2009
Location: SJC
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Posts: 6,072
Originally Posted by teddypanthers93
Will Uber use up my monthly Amex benefit before tapping the remainder of my Uber Cash balance? I have some money pre-loaded in my account from various promotions. I'm worried Uber will drain that non-expiring credit before tapping my $15 Amex Platinum benefit. I see conflicting reports in this thread. Anybody have recent experience?
The expiring credit gets used first.
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Majuki is offline  
Old Mar 25, 2022, 8:53 am
  #303  
 
Join Date: Jun 2013
Location: SJC/SFO
Posts: 373
My Platinum had some fraudulent charges and had to be replaced. I used the $15 Uber credit for the month before the fraud occurred. I removed the compromised card from the Uber app and added the replacement card number and got another $15, which I successfully used yesterday. Not a game changer, but still a nice little loophole.
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Old Mar 28, 2022, 2:19 am
  #304  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I had an item missing from my Uber Eats order, and the silver lining is that when I was credited $5 Uber Cash for the inconvenience, it did not go back into an "expiring soon" Amex bucket. Just sharing, because I feel like if they had adjusted my order total it would have stayed as an Amex credit.
Gig103 is offline  
Old Mar 28, 2022, 8:35 am
  #305  
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Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,800
I noticed something strange this month. Normally expiring credits are used first. But I came into March with a ~$34 credit, without a visible expiration date, from a refunded Uber Eats order (driver marked it delivered but no showed, never called, etc). This month it has been using that balance first before drawing down the March Amex credits. I only mention it because it makes me wonder if Uber cash credits caused by Uber refunds are treated differently for the order that they get drawn down? Has anybody noticed something similar?
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Old Mar 30, 2022, 6:25 am
  #306  
 
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Unless I am traveling, which right now is curtailed, I use the uber benefit for uber eats but that is getting harder and harder - in my neck of the woods, almost all of the choices available are from chain/franchise establishments, within the past few months almost all the independent restaurants have exited the program and when asked why, they all have the same answer - uber fees are too high. On average, the menu prices on uber eats are 30-40% higher than the actual in house take out menu price so I thought that covered the fees but apparently it does not.
gnomie is offline  
Old May 22, 2022, 9:43 pm
  #307  
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Join Date: Dec 2006
Location: Pacific Northwest
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There is a discounted UberOne offer via PayPal available. Instead of $9.99 it costs only $1.66 per month for six months. See

https://www.doctorofcredit.com/paypa...-of-one-month/

for details. Supposedly it can used with the Amex monthly credits.
mia and IndyHoosier like this.
notquiteaff is offline  
Old May 23, 2022, 9:59 am
  #308  
 
Join Date: Dec 2014
Location: IND
Posts: 301
Originally Posted by notquiteaff
Supposedly it can used with the Amex monthly credits.
I can confirm this. I set PayPal to my default payment, but it used my Amex credits first when I ordered Uber Eats on Saturday.
notquiteaff likes this.
IndyHoosier is offline  
Old May 23, 2022, 4:58 pm
  #309  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,326
Some Citi cards have an offer of a $9.99 credit for Uber One. Can be used twice. Also separate offers for Uber and Uber Eats discounts.

"Get $9.99 back on your Uber One membership fees. New Uber One members only. Expires 6/30/2022 or while supplies last. Offer excludes taxes and fees. Not valid with other offers. Offer may be redeemed up to (2) times per person. Subject to change or cancellation."
dayone is offline  
Old Jun 1, 2022, 3:05 am
  #310  
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Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,414
Originally Posted by TravelingZoomer
Presumably then, they are able to use uber to get to the airport.
Using the card to get to a US airport isn’t particularly helpful when I am traveling outside the US in Europe for an entire calendar month. Am I just going to have to eat this month’s credit as unusable?

Not to say that it’ll make me ditch the card but it’s definitely a downside if you’re doing long term travel.
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Old Jun 1, 2022, 3:07 pm
  #311  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,962
Originally Posted by eponymous_coward
....Am I just going to have to eat this month’s credit as unusable?
You could use the credit toward the cost of a Uber ride, or Uber Eats delivery, for someone you know in the USA.
MaxVO likes this.
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Old Jun 1, 2022, 6:26 pm
  #312  
 
Join Date: Jul 2010
Posts: 1,227
Upgraded AMEX Gold to Platinum at the end of May...got both credits this month. Wonder if they will do a claw back here
lax01 is offline  
Old Jun 1, 2022, 8:18 pm
  #313  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,962
Originally Posted by lax01
.... Wonder if they will do a claw back here
Why would they?
mia is online now  
Old Jun 2, 2022, 3:10 pm
  #314  
 
Join Date: Jul 2010
Posts: 1,227
Originally Posted by mia
Why would they?
The card wasn't technically a Gold card on June 1st...it had been upgraded to a Platinum and I got the $15 Platinum uber credit as well (and I actually had to re-add the upgraded Platinum card to my Uber account - thus removing the old Gold card number and expiration) in order to get the $15 Uber Credits in May (since why not?)
lax01 is offline  
Old Jun 27, 2022, 1:53 pm
  #315  
 
Join Date: Aug 2014
Posts: 1,303
Can I drop my Platinum from Uber account #1 and add it to Uber account #2 on July1 and get the $15 monthly credit on account # 2?
DeltaNeutral28 is offline  


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