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Airline fee $250/$200/$100 reimbursement reports: UA only (2020-21)

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Old Jan 6, 2020, 2:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: boboqui
Reminder: you must enroll and select UA as your airline, then wait a day -- BEFORE making a reimbursable purchase.

WARNING: Beginning in mid-January 2021 Travel Bank (and its former Gift Registry) purchases are coded as Gift Certificates rather than Special Service Tickets. Travel Bank purchases are no longer reimbursed.

In mid-February 2021 United again changed the processing of Travel Bank deposit transactions. They are coded as Special Service Tickets, and reimbursed by American Express, but no assurance this will continue. Purchase here: https://www.united.com/offers/travelcash

Travel bank amounts that you can purchase are $50, $100, $250, or more (see screenshot in this post). There is no $200 amount so Platinum card holders with $200 credit will need to purchase 2 x $100.

If credit is not automatically issued (unlikely based on data points), do not contact Amex customer service as it might lead them to close the loophole.

See also this thread in the United Airliines forum on TravelBank: https://www.flyertalk.com/forum/unit...get-bonus.html


United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
A general discussion of Travel Bank is in a separate thread .

Discussion continues here: Airline fee $250/$200 reimbursement reports: UA only (2022)
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Airline fee $250/$200/$100 reimbursement reports: UA only (2020-21)

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Old Sep 10, 2020, 5:51 am
  #286  
 
Join Date: May 2009
Posts: 1,570
Credit for charge on an authorized user card still hasn't posted even though meter shows the $200 has been used. It's been a couple of days since the meter changed. I chose United on the main card, but didn't think to look at the AU card Benefit section online. I think in the past I couldn't select an airline on the AU card. Now it shows that none has been selected. I hope using an AU card didn't mess this up.

Edit: Authorized user triggered credit took a couple days longer than on my other cards, but did finally post.

Last edited by Ord Liza; Sep 11, 2020 at 8:42 am Reason: update
Ord Liza is offline  
Old Sep 10, 2020, 9:05 am
  #287  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
Programs: MR, TYP, AA, B6, DL, WN, HH, MB, 2V
Posts: 658
If I'm understanding correctly, the Travel Bank expiration is extended with new activity, yes? So is the rush to fund right now (rather than towards the end of the year for AmEx credits) because we think the option will be taken away at some point? Or some other reason?
financialhippie is offline  
Old Sep 10, 2020, 10:05 am
  #288  
 
Join Date: Sep 2020
Posts: 10
Originally Posted by financialhippie
If I'm understanding correctly, the Travel Bank expiration is extended with new activity, yes? So is the rush to fund right now (rather than towards the end of the year for AmEx credits) because we think the option will be taken away at some point? Or some other reason?
It looks like there's two separate timelines per the terms and conditions. Travelbank cash itself expires in 5 years. However the T&C says your account needs to stay active to use your cash, which they define as using your existing or adding travelbank cash (any amount) every 18 months. We're not really sure what the interaction is with that 18 month deadline (e.g. if my account goes inactive can i instantly reactivate it, do i lose all existing cash on it if it does go inactive, can I use just my mileageplus account to book a flight and stay active?)

And yes, I think the rush is before they close the travelbank portal again (like it was for the last few years) or before Amex decides that the travelbank portal is no longer a qualifying purchase.
financialhippie likes this.
rotorhead7700 is offline  
Old Sep 10, 2020, 1:07 pm
  #289  
 
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Don't worry if your credit hasn't posted quickly

Amex personal platinum:

Made a $250 Travelbank purchase - for whatever reason, it took five days for the meter to change and then another three days for the $200 credit to appear on my account
gnomie is offline  
Old Sep 10, 2020, 3:19 pm
  #290  
 
Join Date: May 2008
Location: DEN
Posts: 184
Amex Gold:
09/06 - $100 Travelbank Purchase - posted as "UNITED AIRLINES HOUSTON TX"
09/09 - $100 Credit posted as "AMEX Airline Fee Reimbursement"

Happy days to have this benefit back.
BizClsDreaming is offline  
Old Sep 10, 2020, 3:50 pm
  #291  
 
Join Date: Jul 2011
Posts: 93
09/06 - $50 Travelbank purchase
09/09 - $50 credit post

09/10 - $100 Travelbank purchase
09/12 - credit posted for 9/10 purchase

Last edited by ankitgu; Sep 15, 2020 at 9:39 am
ankitgu is offline  
Old Sep 11, 2020, 8:20 am
  #292  
 
Join Date: May 2010
Programs: United 1K, Hilton Diamond, Starwood Platinum, Hertz Presidents Circle
Posts: 180
Aspire full credit posted after five days.
cotr is offline  
Old Sep 11, 2020, 2:24 pm
  #293  
 
Join Date: Apr 2013
Posts: 72
9/8 - $100 Travel Bank purchase on Gold
9/10 - Meter moves
9/11 - $100 Credited to Gold card
Sharks is offline  
Old Sep 11, 2020, 8:17 pm
  #294  
 
Join Date: Nov 2019
Posts: 3
hey guys, before I add my data point is there a specific link we have to use for the travel bank or can I just go on the website for it?

thanks
Carlmaq is offline  
Old Sep 11, 2020, 8:43 pm
  #295  
 
Join Date: Apr 2013
Posts: 72
Originally Posted by Carlmaq
hey guys, before I add my data point is there a specific link we have to use for the travel bank or can I just go on the website for it?

thanks
No special link

https://www.united.com/offers/travelcash
Sharks is offline  
Old Sep 11, 2020, 9:05 pm
  #296  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by Carlmaq
hey guys, before I add my data point is there a specific link we have to use for the travel bank or can I just go on the website for it?

thanks
Added the link to the Wiki.
geclub1 is offline  
Old Sep 12, 2020, 8:19 am
  #297  
 
Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,255
Gold Card:
Chatted with AMEX to change airline to United on 9/8.
$100 Travel Bank charge on 9/8
Posted 9/10
Meter moved and credit posted 9/12
jags86 is offline  
Old Sep 12, 2020, 10:01 am
  #298  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
Programs: MR, TYP, AA, B6, DL, WN, HH, MB, 2V
Posts: 658
9/7 Chatted to change my airline credit from B6 to UA on my Aspire card
9/8 Funded $250 to United travel Bank
9/11 Meter moved
9/12 Full $250 credit posted
financialhippie is offline  
Old Sep 12, 2020, 6:32 pm
  #299  
 
Join Date: Nov 2019
Posts: 3
9/12/20 - Switched to UA Airlines
9/12/20 - Purchased $50 in travel bank
9/12/20 - Purchased $50 in travel bank ( 2 separate charges )


** Will update as changes take place

Last edited by Carlmaq; Sep 12, 2020 at 6:38 pm
Carlmaq is offline  
Old Sep 14, 2020, 7:25 am
  #300  
 
Join Date: Apr 2003
Location: MCI
Programs: AA, DL, WN, HHonors Diamond, IHG Platinum, Marriott, Hyatt
Posts: 249
AMEX Aspire data point:

9/11/20 - Switched to United via chat
9/11/20 - Purchased $250 Travel Bank deposit
9/14/20 - Full $250 credit posted & meter moved

**Edit**
I also did two separate $100 Travel Bank purchases with my AMEX Personal Platinum. Both were credited with no issue.

Last edited by Travel22; Sep 16, 2020 at 9:35 am Reason: update
Travel22 is offline  


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