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Amex adding trip delay and cancellation coverage to select cards

Amex adding trip delay and cancellation coverage to select cards

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Old Jul 7, 20, 9:55 pm   -   Wikipost
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American Express (USA)Trip Cancellation or Interruption terms:

https://www.americanexpress.com/us/c...ion-terms.html

American Express (USA) Trip Delay terms:

https://www.americanexpress.com/us/c...rip-delay.html


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Old Sep 24, 19, 11:11 am
  #1  
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Amex adding trip delay and cancellation coverage to select cards

According to the Points Guy, Amex is adding trip delay and cancellation coverage to certain cards such as the Platinum (personal and business), Hilton Honors Aspire, Delta Reserve, etc.

https://thepointsguy.com/news/amex-t...hase-benefits/
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Old Sep 24, 19, 11:21 am
  #2  
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Originally Posted by Statman View Post
According to the Points Guy, Amex is adding trip delay and cancellation coverage to certain cards such as the Platinum (personal and business), Hilton Honors Aspire, Delta Reserve, etc.

https://thepointsguy.com/news/amex-t...hase-benefits/
All pretty good..... I don't like the change in the extended warranty. I buy my electronics using Amex because of that perk...often the manufacturer only gives a 1 year. So basically if I am reading this right...reducing the extended warranty to one year makes this benefit useless.
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Old Sep 24, 19, 11:26 am
  #3  
mia
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Originally Posted by david55 View Post
....reducing the extended warranty to one year makes this benefit useless.
No, credit card Extended Warranties start after the manufacturer's warranty ends.
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Old Sep 24, 19, 11:32 am
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No more roadside assistance. I've had to use this 2-3 times before
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Old Sep 24, 19, 11:37 am
  #5  
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The portion of the T&C that's quoted says that tickets must be paid entirely with these cards, which would seem to exclude using a voucher/gift card/airline credit as well as (for example on DL) pay with miles. The Points Guy article later says that award tickets are covered if you pay taxes and fees with an AmEx card from the list, but I'm not sure I believe this. It's also ambiguous IMO what would happen if you purchase a ticket with for example a Plat charge card or DL Reserve card and then use points to purchase an upgrade that results in the ticket being reissued, especially if the cost in points is based on the fare difference.
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Old Sep 24, 19, 12:46 pm
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Originally Posted by phant0m View Post
No more roadside assistance. I've had to use this 2-3 times before
Yeah, i found it superior to AAA for routine things like dead battery/flat tire. I actually let my AAA coverage lapse b/c of this, and kind of considered it a $$ savings benefit. Oh well.
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Old Sep 24, 19, 12:53 pm
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Originally Posted by PHLondoner View Post
Yeah, i found it superior to AAA for routine things like dead battery/flat tire. I actually let my AAA coverage lapse b/c of this, and kind of considered it a $$ savings benefit. Oh well.
Funny, I've found the opposite to be true. AAA was much more responsive to my last roadside assistance request.
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Old Sep 24, 19, 1:00 pm
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So now with this change, Citi Costco is at 2 year extended warranty, while all Chase/Amex cars are 1 year extended warranty?
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Old Sep 24, 19, 1:15 pm
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This is a huge win IMO, on the heels of Citi dropping their protection, since I was using my Costco card except when booking IAP fares for the protection, and I almost had to buckle and get a CSR (I don't like Chase).


Originally Posted by phant0m View Post
No more roadside assistance. I've had to use this 2-3 times before
That is a loss, but it's far easier and less costly to replace than trip insurance. My auto insurer offers comparable roadside assistance for $1.50/mo, and AAA with a longer towing range is $150/year. On the flip side, trip insurance quotes I've received end up in the "5% of trip cost" value, and I buy business class tickets, so a single $3000 ticket is break-even versus an AAA policy. Heck, Delta wants $17 to protect a ~$300 domestic itinerary.
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Old Sep 24, 19, 1:19 pm
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Originally Posted by phant0m View Post
No more roadside assistance. I've had to use this 2-3 times before
TPG provide clarification and said that only regular roadside assistance (the pay per use coverage) is being eliminated.


PREMIUM roadside assistance (4 uses per year with no cost to cardholder) which is offered on the high annual fee cards such as Platinum, Gold, etc. will be retained.
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Old Sep 24, 19, 1:33 pm
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Originally Posted by Statman View Post
TPG provide clarification and said that only regular roadside assistance (the pay per use coverage) is being eliminated.


PREMIUM roadside assistance (4 uses per year with no cost to cardholder) which is offered on the high annual fee cards such as Platinum, Gold, etc. will be retained.
Nice. Then these changes are just fine. Now Amex change your stupid travel credit system.
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Old Sep 24, 19, 1:37 pm
  #12  
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Originally Posted by Gig103 View Post
This is a huge win IMO, on the heels of Citi dropping their protection, since I was using my Costco card except when booking IAP fares for the protection, and I almost had to buckle and get a CSR (I don't like Chase).




That is a loss, but it's far easier and less costly to replace than trip insurance. My auto insurer offers comparable roadside assistance for $1.50/mo, and AAA with a longer towing range is $150/year. On the flip side, trip insurance quotes I've received end up in the "5% of trip cost" value, and I buy business class tickets, so a single $3000 ticket is break-even versus an AAA policy. Heck, Delta wants $17 to protect a ~$300 domestic itinerary.
I have the fanciest version (of three, IIRC) of AAA coverage and pay less than $150 per year, but I suspect that the annual fee depends on your local club.
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Old Sep 24, 19, 2:42 pm
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Good. Amex is intended to be a upscale travel card. I hate having to decided between Amex vs Chase when booking airfare.
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Old Sep 24, 19, 2:51 pm
  #14  
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I always assumed that the Amex coverage would get me home if I required medical evacuation, given that I called them first, at least on Plat/Cent. Is that one of the coverages that is going away on Jan 1, do I now need to buy medical evacuation insurance?
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Old Sep 24, 19, 2:55 pm
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"American Express is removing two underutilized benefits across the board: Travel Accident Insurance, which covers expenses specifically related to death or dismemberment during a covered trip, and Roadside Assistance Hotline."

I realize those are not used often, but they are extremely valuable when it happens, no? I wonder why it always has to be one taken for another given...
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