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Paradox: accepted for Platinum, denied for EveryDay

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Paradox: accepted for Platinum, denied for EveryDay

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Old May 22, 2018, 4:28 pm
  #16  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by techie
...if all they do is say "this is how it is" without a rational clarification for each counter argument their customer of many years makes, it is baffling and is far from great customer service.....
It is the only service offered by a mass market lender. If you want individual service, a lender that will justify its decisions to your personal satisfaction, you need to deal with a different type of bank.
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Old May 22, 2018, 6:39 pm
  #17  
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,214
Once Amex reports to the credit bureaus you should start creating US credit and the picture will change
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Old May 24, 2018, 4:45 am
  #18  
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Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
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Originally Posted by mia
It is the only service offered by a mass market lender. If you want individual service, a lender that will justify its decisions to your personal satisfaction, you need to deal with a different type of bank.
You can call it individual service, but I just think of it as great customer service. Especially to people who are looking to spend sizeable amounts of money and thus generating a lot in fees. You believe that great customer service and mass market lender are mutually exclusive. I do not.
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Old May 24, 2018, 5:27 am
  #19  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by techie
....people who are looking to spend sizeable amounts of money...
Card issuers use various services to estimate cardholder income and assets. You might deposit a sizeable amount with American Express to see if it shifts the algorithm in the direction of approval.

https://www.americanexpress.com/personalsavings/home

Dated discussion here:

Would deposit to Amex High-Yield Savings increase my Amex card limits?
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