Does anyone own BOTH Chase Sapphire Reserve & Amex Platinum?
Apr 24, 2018, 10:14 am
#121
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
But if you're looking for an example of where the Amex insurance has been used, my good friend left a new golf club on a course, noticed a few holes later, but someone had already taken it by the time he returned. He waited a few days to see if it was turned in at the clubhouse, it wasn't, so Amex helped out.
Apr 24, 2018, 5:00 pm
#122
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
This may be true if these are the only two cards you have.
With Chase having Freedoms, and Inks its easy to add to the UR total.
With Amex, having AU cards and other MR earning cards and utilizing the Amex Offers, they are even easier to accumulate and add to the MR total.
Plus Amex has bonus transfer offers to airlines from time to time making business class more attainable.
With Chase having Freedoms, and Inks its easy to add to the UR total.
With Amex, having AU cards and other MR earning cards and utilizing the Amex Offers, they are even easier to accumulate and add to the MR total.
Plus Amex has bonus transfer offers to airlines from time to time making business class more attainable.
Apr 24, 2018, 5:02 pm
#123
Join Date: Oct 2005
Location: USA
Programs: SQ PPS SOLITAIRE, AA ,HHONOR GOLD, BONVOY GOLD, IHG PLAT
Posts: 2,041
I have both cards and had switched to accruing miles on the Reserve Card instead of Amex Plat.
However, I have been forced to switch back to Amex Plat.
Lately, my Reserve card is being declined (showing first approved then charge reversed) on Cathay Pacific Airline ticket purchases purchased on their India website. I had this happen twice in April. Both charges were ~ US$4300. In both instances, the CX website said I should call my credit card issuing bank to resolve. I even tried charging once while I had the Chase Reserve Rep on the phone. Same thing. They tell me that I should contact CX.
FYI - My credit limit is ~ $25K - 95% unutilized. I have been making these purchases for years now (past 4-5 years, 5-6 tickets per year) on the Chase Sapphire (previously) and now Reserve card with no issues (except once before where they were able to "fix it" while I had them on the phone). Chase was also aware that I would be using the card in India. I never carry a balance etc.
I was able to charge both transactions with my Amex Plat right away, even though I hardly use that card now, having instead transferring most of my purchases to the Sapphire/Sapphire Reserve card.
I escalated the matter through 5-10 secure messages with Chase and finally got a call from a Supervisor who maintains they are not at fault, but will try to be more accommodative to my intl'l purchases in the future.
In spite of the higher Annual Fee with Amex Plat and their very restrictive airline credit (choose in advance), I have learned my lesson to keep an Amex card when traveling internationally in particular.
Even with all of their benefits, I have found the Chase Reserve card to be unreliable once outside the country (which I have found to be the case with other VISA/MC as well).
At this point, I am considering canceling my Reserve Card after I use up my UR points.
I wonder if anyone else has had this issue ?
However, I have been forced to switch back to Amex Plat.
Lately, my Reserve card is being declined (showing first approved then charge reversed) on Cathay Pacific Airline ticket purchases purchased on their India website. I had this happen twice in April. Both charges were ~ US$4300. In both instances, the CX website said I should call my credit card issuing bank to resolve. I even tried charging once while I had the Chase Reserve Rep on the phone. Same thing. They tell me that I should contact CX.
FYI - My credit limit is ~ $25K - 95% unutilized. I have been making these purchases for years now (past 4-5 years, 5-6 tickets per year) on the Chase Sapphire (previously) and now Reserve card with no issues (except once before where they were able to "fix it" while I had them on the phone). Chase was also aware that I would be using the card in India. I never carry a balance etc.
I was able to charge both transactions with my Amex Plat right away, even though I hardly use that card now, having instead transferring most of my purchases to the Sapphire/Sapphire Reserve card.
I escalated the matter through 5-10 secure messages with Chase and finally got a call from a Supervisor who maintains they are not at fault, but will try to be more accommodative to my intl'l purchases in the future.
In spite of the higher Annual Fee with Amex Plat and their very restrictive airline credit (choose in advance), I have learned my lesson to keep an Amex card when traveling internationally in particular.
Even with all of their benefits, I have found the Chase Reserve card to be unreliable once outside the country (which I have found to be the case with other VISA/MC as well).
At this point, I am considering canceling my Reserve Card after I use up my UR points.
I wonder if anyone else has had this issue ?
Apr 24, 2018, 5:05 pm
#124
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
With the recent changes at Marriott/SPG, is the Ritz card sticking around?
Apr 24, 2018, 5:07 pm
#125
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
What categories do you spend in and what do you want to earn miles toward? Unlike the Platinum (and especially so if you already hold the Platinum), the benefits of the CSR are pretty marginal ... the CSR is all about the 3x points on travel and dining, and what you can do with those points.
Apr 24, 2018, 9:51 pm
#126
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I have both cards and had switched to accruing miles on the Reserve Card instead of Amex Plat.
However, I have been forced to switch back to Amex Plat.
Lately, my Reserve card is being declined (showing first approved then charge reversed) on Cathay Pacific Airline ticket purchases purchased on their India website. I had this happen twice in April. Both charges were ~ US$4300. In both instances, the CX website said I should call my credit card issuing bank to resolve. I even tried charging once while I had the Chase Reserve Rep on the phone. Same thing. They tell me that I should contact CX.
FYI - My credit limit is ~ $25K - 95% unutilized. I have been making these purchases for years now (past 4-5 years, 5-6 tickets per year) on the Chase Sapphire (previously) and now Reserve card with no issues (except once before where they were able to "fix it" while I had them on the phone). Chase was also aware that I would be using the card in India. I never carry a balance etc.
I was able to charge both transactions with my Amex Plat right away, even though I hardly use that card now, having instead transferring most of my purchases to the Sapphire/Sapphire Reserve card.
I escalated the matter through 5-10 secure messages with Chase and finally got a call from a Supervisor who maintains they are not at fault, but will try to be more accommodative to my intl'l purchases in the future.
In spite of the higher Annual Fee with Amex Plat and their very restrictive airline credit (choose in advance), I have learned my lesson to keep an Amex card when traveling internationally in particular.
Even with all of their benefits, I have found the Chase Reserve card to be unreliable once outside the country (which I have found to be the case with other VISA/MC as well).
At this point, I am considering canceling my Reserve Card after I use up my UR points.
I wonder if anyone else has had this issue ?
However, I have been forced to switch back to Amex Plat.
Lately, my Reserve card is being declined (showing first approved then charge reversed) on Cathay Pacific Airline ticket purchases purchased on their India website. I had this happen twice in April. Both charges were ~ US$4300. In both instances, the CX website said I should call my credit card issuing bank to resolve. I even tried charging once while I had the Chase Reserve Rep on the phone. Same thing. They tell me that I should contact CX.
FYI - My credit limit is ~ $25K - 95% unutilized. I have been making these purchases for years now (past 4-5 years, 5-6 tickets per year) on the Chase Sapphire (previously) and now Reserve card with no issues (except once before where they were able to "fix it" while I had them on the phone). Chase was also aware that I would be using the card in India. I never carry a balance etc.
I was able to charge both transactions with my Amex Plat right away, even though I hardly use that card now, having instead transferring most of my purchases to the Sapphire/Sapphire Reserve card.
I escalated the matter through 5-10 secure messages with Chase and finally got a call from a Supervisor who maintains they are not at fault, but will try to be more accommodative to my intl'l purchases in the future.
In spite of the higher Annual Fee with Amex Plat and their very restrictive airline credit (choose in advance), I have learned my lesson to keep an Amex card when traveling internationally in particular.
Even with all of their benefits, I have found the Chase Reserve card to be unreliable once outside the country (which I have found to be the case with other VISA/MC as well).
At this point, I am considering canceling my Reserve Card after I use up my UR points.
I wonder if anyone else has had this issue ?
$4300/ticket * 5 trips = $21,500 which would return $1,075 via gift cards if you wanted to go that route (assuming 1cpp), or 107,500 MR points which can get a nice redemption via transfer partners. Any other benefits you get such as lounge access, is just gravy.
EDIT: I thought AMEX gift cards were 1cpp but that doesn't seem to be the case anymore. However, select retailers are offered at this redemption.
Apr 24, 2018, 10:26 pm
#127
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Apr 24, 2018, 10:29 pm
#128
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Apr 25, 2018, 12:24 am
#129
Join Date: Oct 2005
Location: USA
Programs: SQ PPS SOLITAIRE, AA ,HHONOR GOLD, BONVOY GOLD, IHG PLAT
Posts: 2,041
If you're charging 11k a year in airfare you'd break even on the AF just by cashing out on an gift cards at 1cpp. Like Chase, AMEX has a transfer partner in each of the major airline alliances as well, so there is flexibility.
$4300/ticket * 5 trips = $21,500 which would return $1,075 via gift cards if you wanted to go that route (assuming 1cpp), or 107,500 MR points which can get a nice redemption via transfer partners. Any other benefits you get such as lounge access, is just gravy.
EDIT: I thought AMEX gift cards were 1cpp but that doesn't seem to be the case anymore. However, select retailers are offered at this redemption.
$4300/ticket * 5 trips = $21,500 which would return $1,075 via gift cards if you wanted to go that route (assuming 1cpp), or 107,500 MR points which can get a nice redemption via transfer partners. Any other benefits you get such as lounge access, is just gravy.
EDIT: I thought AMEX gift cards were 1cpp but that doesn't seem to be the case anymore. However, select retailers are offered at this redemption.
Chase customer service is horrible, and I have learned my lesson.
Apr 25, 2018, 9:37 am
#130
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Apr 25, 2018, 9:46 am
#131
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Apr 25, 2018, 10:04 am
#132
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Apr 25, 2018, 10:38 am
#133
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Apr 25, 2018, 12:16 pm
#134
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Apr 25, 2018, 11:36 pm
#135
Join Date: Sep 2006
Posts: 55
Thanks, I do understand the math but it’s just unfortunate that a few months ago I was considering canceling the Amex Plat and just keeping the CSR
Chase customer service is horrible, and I have learned my lesson.
Chase customer service is horrible, and I have learned my lesson.