Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

USA personal Platinum Uber $200/year credit (2017-2019)

Community
Wiki Posts
Search
Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
Print Wikipost

USA personal Platinum Uber $200/year credit (2017-2019)

Thread Tools
 
Search this Thread
 
Old May 9, 2019, 3:13 pm
  #946  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,078
I’m happy to report that the Amex benefit and Uber cash are now functioning properly on my app. No more inexplicable switches away from my Uber cash selection. I wonder if Amex was giving Uber some stern warnings behind the scenes.
Diplomatico, Kacee and robchow like this.
dhuey is offline  
Old May 9, 2019, 8:00 pm
  #947  
 
Join Date: Feb 2012
Posts: 4,477
Uber refuses to do currency conversions. So for example, if they overcharge you in some exotic currency, then credit your account for the error -- that credit will be useless anywhere else.
IndyHoosier likes this.
MaxVO is offline  
Old May 9, 2019, 8:33 pm
  #948  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,144
Originally Posted by dhuey
I’m happy to report that the Amex benefit and Uber cash are now functioning properly on my app. No more inexplicable switches away from my Uber cash selection. I wonder if Amex was giving Uber some stern warnings behind the scenes.
I used my benefit today, carefully tracking the app behavior. Prior to the order, I clicked on Amex Benefit/Cash (Amex benefit was only cash available). After starting the ride, the app showed it was going to charge my Visa. I then changed the payment to Cash, and it was properly used to pay for the entire fare.
747FC is online now  
Old May 17, 2019, 6:56 pm
  #949  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,078
The app strikes back. Just now it inexplicably switched away from Uber cash and charged my Amex. This has class action lawsuit written all over it.
dhuey is offline  
Old May 17, 2019, 9:58 pm
  #950  
 
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
Originally Posted by dhuey
The app strikes back. Just now it inexplicably switched away from Uber cash and charged my Amex. This has class action lawsuit written all over it.
... except that when you signed up for Uber, you agreed to waive your right to participate in a class action and agreed to binding arbitration to resolve all disputes.
Steve M is offline  
Old May 18, 2019, 12:39 am
  #951  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,078
Originally Posted by Steve M
... except that when you signed up for Uber, you agreed to waive your right to participate in a class action and agreed to binding arbitration to resolve all disputes.
Let's stipulate that you are completely correct on the legal merits. I maintain that this has class action lawsuit written all over it. And also lots of really bad PR potential for Uber, and to a much lesser extent, Amex. The Amex brand has one of the world's highest ratings for trustworthiness among wealthy consumers. I hope Amex is watching this situation with Uber closely.
dhuey is offline  
Old May 18, 2019, 10:31 am
  #952  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Originally Posted by dhuey
And also lots of really bad PR potential for Uber
I wish that matter, but on the scale of bad Uber publicity, this doesn't even rate.
ijgordon and IndyHoosier like this.
Kacee is offline  
Old May 19, 2019, 2:31 pm
  #953  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Scammed Again

Once again, unable to use the statement credit. Uber App would not permit me to apply AMEX credit via Uber Cash where the ride price exceeded the amount of the credit.
Diplomatico and IndyHoosier like this.
Kacee is offline  
Old May 19, 2019, 2:46 pm
  #954  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Now my approach is to power cycle my phone whenever I get to a new city, especially after flying back from overseas.

Afterwards, Uber App finally believes that it is within USA and rides can be paid using Uber Cash or credits.

Next time when you cannot switch to use Uber cash, give this approach a try.
geclub1 is offline  
Old May 19, 2019, 5:52 pm
  #955  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
Originally Posted by geclub1
Now my approach is to power cycle my phone whenever I get to a new city, especially after flying back from overseas.

Afterwards, Uber App finally believes that it is within USA and rides can be paid using Uber Cash or credits.

Next time when you cannot switch to use Uber cash, give this approach a try.
I had to google that phrase. So, basically, you turn your phone off and then turn it on again. (Chuckling at the terminology.)
Diplomatico is offline  
Old May 19, 2019, 10:51 pm
  #956  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Originally Posted by geclub1
Now my approach is to power cycle my phone whenever I get to a new city, especially after flying back from overseas.
This was from my house to SFO. I had not traveled in three weeks.
Kacee is offline  
Old May 20, 2019, 2:27 am
  #957  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by Diplomatico
I had to google that phrase. So, basically, you turn your phone off and then turn it on again. (Chuckling at the terminology.)
You can distill that action further to a single word -- "Restart" (the phone).
My version of Android even has a button with the same name.
MaxVO is offline  
Old May 20, 2019, 4:29 am
  #958  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
In my understanding power cycling (turning the phone completely off, then restarting) is distinct from Android's restart option, which reboots the OS, but never turns the hardware off.
mia is offline  
Old May 20, 2019, 5:26 am
  #959  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by mia
In my understanding power cycling (turning the phone completely off, then restarting) is distinct from Android's restart option, which reboots the OS, but never turns the hardware off.
There could be a difference if a device had programming below its OS. AFAIK it's not the case with consumer devices. Booting a device simply loads its OS (or partition table + OS on desktops).
MaxVO is offline  
Old May 20, 2019, 7:39 am
  #960  
 
Join Date: Mar 2006
Posts: 107
So I haven't used it internationally, but I came back to report that the app is working much better for me now. I went on a business trip last week and had default payment set for uber cash. It used the cash, the amex credit and then asked me if I wanted to buy more credit at a discount or just cover the trip. I used it multiple times just buying enough cash to cover the trip and it asked me correctly every time. Sounds like there are still some edge cases out there for international and for some other instances, hopefully we are headed in the right direction.
jeeden is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.