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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Apr 18, 2017, 3:22 pm
  #226  
 
Join Date: Mar 2008
Location: Austin (TX)
Posts: 308
By way of quick update, they FINALLY figured something out...they won't respond to WHAT the issue was, but they had DM'ed me back on Twitter and said to try it again and it worked.

The true test will be if it works the next time I try to use it...

Credits were applied for those so interested...
michelle227 is offline  
Old Apr 24, 2017, 6:09 am
  #227  
 
Join Date: Aug 2016
Posts: 58
Originally Posted by twkidM3
does anyone know if we can use the credit to buy giftcards on uber?
Have you tried this?
majorkirkus is offline  
Old Apr 24, 2017, 1:03 pm
  #228  
 
Join Date: Mar 2008
Location: Austin (TX)
Posts: 308
latest update seems to have closed the ability to use the credits on UberEats...
michelle227 is offline  
Old Apr 24, 2017, 1:13 pm
  #229  
 
Join Date: Feb 2014
Posts: 291
I wonder if the credits will go through if I just don't update... Still seeing the $15 credit on mine.
GiantCow is offline  
Old Apr 25, 2017, 6:35 am
  #230  
 
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Originally Posted by GiantCow
I wonder if the credits will go through if I just don't update... Still seeing the $15 credit on mine.
Same here. I first downloaded the app about 5 days ago.
Stgermainparis is online now  
Old Apr 25, 2017, 8:37 am
  #231  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Originally Posted by michelle227
latest update seems to have closed the ability to use the credits on UberEats...
How did you determine this? I highly doubt that this is done on the app side, it's likely done on the server side. Otherwise people would hack the app, forge packets, use credit card number generators, etc., to generate credits that they aren't due.

Last edited by STS-134; Apr 25, 2017 at 10:02 am
STS-134 is offline  
Old Apr 25, 2017, 11:10 am
  #232  
 
Join Date: Mar 2008
Location: Austin (TX)
Posts: 308
Originally Posted by STS-134
How did you determine this? I highly doubt that this is done on the app side, it's likely done on the server side. Otherwise people would hack the app, forge packets, use credit card number generators, etc., to generate credits that they aren't due.
As it turns out, I typed too soon...

I did not see the 'use credits' slider when I placed the order and my AXP was pre-auth'ed for the order amount. However, looking online today, the amount actually charged was the amount less the remaining credit.

my bad...

Was a little less than thrilled that the 'booking fee' has gone up another dollar though...at least for the area I was ordering.
michelle227 is offline  
Old Apr 25, 2017, 12:29 pm
  #233  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,078
Originally Posted by michelle227
As it turns out, I typed too soon...
Thanks for correcting. Still, I think it's likely they'll discontinue allowing the credit on UberEats.
dhuey is offline  
Old Apr 25, 2017, 12:37 pm
  #234  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Originally Posted by michelle227
As it turns out, I typed too soon...

I did not see the 'use credits' slider when I placed the order and my AXP was pre-auth'ed for the order amount. However, looking online today, the amount actually charged was the amount less the remaining credit.

my bad...

Was a little less than thrilled that the 'booking fee' has gone up another dollar though...at least for the area I was ordering.
Well that's good. Pushes back the date I have to call them and ask for at least a $100 AF credit and I cancel if they don't give it to me...although that's still over a year off because the higher AF doesn't hit me until next year.
STS-134 is offline  
Old Apr 25, 2017, 1:21 pm
  #235  
 
Join Date: May 2012
Location: Pacific
Programs: Hilton Diamond
Posts: 14
Originally Posted by michelle227
As it turns out, I typed too soon...

I did not see the 'use credits' slider when I placed the order and my AXP was pre-auth'ed for the order amount. However, looking online today, the amount actually charged was the amount less the remaining credit.

my bad...

Was a little less than thrilled that the 'booking fee' has gone up another dollar though...at least for the area I was ordering.
I just used uberEats and the credit box was checked when i was paying but dont see anything reflecting on the receipt that i used my credits.... i guess i will wait a day to see what is charged.

I did not update the app yet either..

**UPDATE**

Looked online and the credit went thru, i was charged $1.66 instead of 16.66
mrlemm is offline  
Old Apr 25, 2017, 1:49 pm
  #236  
 
Join Date: Nov 2014
Location: New York
Programs: DL PLT, Hilton Diamond, CX MPC Silver
Posts: 265
Originally Posted by michelle227
latest update seems to have closed the ability to use the credits on UberEats...
Does the emailed receipt after delivery no longer apply the credit?
travel_mav is offline  
Old Apr 25, 2017, 2:18 pm
  #237  
 
Join Date: May 2012
Location: Pacific
Programs: Hilton Diamond
Posts: 14
Originally Posted by travel_mav
Does the emailed receipt after delivery no longer apply the credit?
the receipt showed credit being applied

Credits -15.00

CHARGED $1.66
Personal ••••
mrlemm is offline  
Old Apr 27, 2017, 9:21 am
  #238  
 
Join Date: Apr 2015
Posts: 16
So... I discovered last night there is a way to get multiple $15 credits per month. That was neat.
mattvorwald is offline  
Old Apr 27, 2017, 9:23 am
  #239  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Originally Posted by mattvorwald
So... I discovered last night there is a way to get multiple $15 credits per month. That was neat.
Which is... Pm me?
hiima is offline  
Old Apr 27, 2017, 10:23 am
  #240  
 
Join Date: Apr 2015
Posts: 16
Originally Posted by hiima
Which is... Pm me?
Which is an awesome loophole that if spread publicly would be shut down immediately.
mattvorwald is offline  


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