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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 18, 2016, 10:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to <--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.


additional collections/split tender

THIS IS A LOOPHOLE. BE DISCREET

Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
  • Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
  • Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)

other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights
  • in-flight purchases (EXCEPT wifi)
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499)
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
  • seat assignment fees (may need to call in to have processed manually)

(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 31, 2019, 12:58 pm
  #1306  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by AJCU
Still no reimbursement.
Originally Posted by ktscott01
Still no reimbursement
Selected Delta as carrier at least 48 hours before making purchase?

Transactions processed by Delta rather than Cashstar?
mia is offline  
Old Jan 31, 2019, 2:00 pm
  #1307  
 
Join Date: Jul 2013
Location: SEA/DEN
Programs: Hostelworld.com Diamond Plated Platinum
Posts: 390
Originally Posted by mia
Selected Delta as carrier at least 48 hours before making purchase?

Transactions processed by Delta rather than Cashstar?
Processed by Delta. I have had Delta selected as my airline for 2 years.

Forgot to mention date, purchased on 1/21.
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Old Feb 1, 2019, 10:16 am
  #1308  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Bought 1x on 1/22.
Credit showed up on 1/26 with 1/24 date.
Happy is offline  
Old Feb 1, 2019, 7:35 pm
  #1309  
 
Join Date: Dec 2018
Posts: 3
Purchased 4x $50 (Platinum) + 2x $50 (Gold) using the website on the evening of 1/28. Still no credit and getting kinda worried...

2/2 Update:

Credits finally came through four days after charges were posted.

Last edited by SammyLV; Feb 2, 2019 at 7:13 pm Reason: updating status
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Old Feb 1, 2019, 8:52 pm
  #1310  
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Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
BAU over here. All 9 of my $50 GCs in January have been reimbursed, (4x Platinum, 5x Aspire). I have yet to do the (2x) Gold Card, but then I'm done with this crap for 2019.
krazykanuck is offline  
Old Feb 1, 2019, 10:33 pm
  #1311  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by SammyLV
Purchased 4x $50 (Platinum) + 2x $50 (Gold) using the website on the evening of 1/28. Still no credit and getting kinda worried...
Check my post in #1272 - it took mine 4 days and I did the exact same thing
SammyLV likes this.
lax01 is offline  
Old Feb 2, 2019, 9:37 pm
  #1312  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
4x $50 gc reimbursed on my Plat
$186 and $64 award taxes/fees reimbursed on my Aspire (2x taxes of $186 on JFK - LHR - JFK DL award).
Duke787 is offline  
Old Feb 4, 2019, 10:39 am
  #1313  
 
Join Date: Dec 2018
Posts: 218
booked an award ticket with pretty high fees ($77cad). surprised today when the reimbursement came through. Looks like others are getting this, I just didn't expect it.
dszrew is offline  
Old Feb 4, 2019, 11:39 am
  #1314  
 
Join Date: May 2003
Location: ICN
Programs: AA (850k miles), SPG Platinum
Posts: 511
bought 4x$50 gift cards on 1/31.

reimbursement posted on 2/2.
Rock72 is offline  
Old Feb 5, 2019, 6:20 pm
  #1315  
 
Join Date: Nov 2016
Posts: 24
i bought 2x $50 delta gift cars on 1/26. I got my facebook message from Amex that my card was charged right after placing the order. But the charges still haven't even shown up on Americanexpress.com. I can't find any record of them when i log into my account. And it still says I have $100 airline fee credit left. Has anyone ever seen this happen???
mirskyc is offline  
Old Feb 5, 2019, 9:56 pm
  #1316  
 
Join Date: Feb 2019
Posts: 2
Reimbursed for Tickets

This is my first post but I think I have an interesting data point. I booked tickets with Delta and they posted as 2 transactions at $92.60 & 2 at $96.30. The two transactions for $92.60 were each reimbursed but a $14 balance remains (I.E. the $96 transactions were not reimbursed). Am I right to think that this means airline tickets with a value of less than ~$95 are reimbursing if this is true perhaps it should be added to the Wiki.
whynormal is offline  
Old Feb 6, 2019, 6:24 am
  #1317  
nrr
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Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
In 4 separate transactions over a two week period I purchase 4x $50 gift cards using my AMEX PLAT BC, for each of the first 3 the $50 credit appeared 2-3 days after the charge posted; for the 4th one the $50 charge posted on 2/1, but NO credit yet--maybe the weekend period is causing the delay.
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Old Feb 7, 2019, 2:23 pm
  #1318  
 
Join Date: Feb 2019
Posts: 3
I also ran 2 transactions: 1/31 and 2/1. 1 was reimbursed the other still nothing. Wonder if there was an issue with 2/1 purchases based on your comment?
allpointsoftravel is offline  
Old Feb 8, 2019, 5:27 am
  #1319  
 
Join Date: Jul 2017
Posts: 25
Originally Posted by allpointsoftravel
I also ran 2 transactions: 1/31 and 2/1. 1 was reimbursed the other still nothing. Wonder if there was an issue with 2/1 purchases based on your comment?
same
homerunnermhs is offline  
Old Feb 8, 2019, 7:24 am
  #1320  
 
Join Date: Feb 2019
Posts: 7
Originally Posted by allpointsoftravel
I also ran 2 transactions: 1/31 and 2/1. 1 was reimbursed the other still nothing. Wonder if there was an issue with 2/1 purchases based on your comment?
Same. Purchased 4x $50 on 2/1 and still nothing. I've never seen it take an entire week, so I'm getting concerned.
fennter is offline  


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