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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 18, 2016, 10:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to <--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.


additional collections/split tender

THIS IS A LOOPHOLE. BE DISCREET

Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
  • Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
  • Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)

other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights
  • in-flight purchases (EXCEPT wifi)
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499)
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
  • seat assignment fees (may need to call in to have processed manually)

(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Mar 3, 2017, 9:43 am
  #316  
 
Join Date: Aug 2011
Posts: 488
I just bought four $50 Delta e-gift cards, and it states on the email I got that the gift card cannot be used for 72 hours. Has anyone been able to use these in less time? Perhaps 24 or 48 hours?
Long Islander is offline  
Old Mar 3, 2017, 12:22 pm
  #317  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,663
Just got credit for the 4 x $50 gift card today for purchase a couple of days ago.
seawolf is offline  
Old Mar 5, 2017, 7:29 pm
  #318  
 
Join Date: Mar 2017
Location: Upstate NY
Posts: 22
Bought 4x$50 gift certificate on 2/22, posted on 2/23, refund on 2/24 on amex platinum
nydave is offline  
Old Mar 8, 2017, 8:01 am
  #319  
 
Join Date: Aug 2011
Posts: 488
Originally Posted by Long Islander
I just bought four $50 Delta e-gift cards, and it states on the email I got that the gift card cannot be used for 72 hours. Has anyone been able to use these in less time? Perhaps 24 or 48 hours?
In case others have the same question, the answer is no. I called twice and both reps said they couldn't accelerate the use of the GCs. It seems it is bec when you buy the GCs, Amex puts the charges on "Pending" status for around 60 hours, then moves them to "Posted" status. Even when they hit Posted status, I will got a message saying I had to wait at least 72 hrs before I could use them. When it was just over 72 hrs, I was able to use them.

Luckily the price of the seats I wanted did not go up and I got the $200 credit from Amex.
Long Islander is offline  
Old Mar 8, 2017, 8:16 am
  #320  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
Originally Posted by Long Islander
...when you buy the GCs, Amex puts the charges on "Pending" status for around 60 hours, then moves them to "Posted" status. ...
The merchant (Delta) does this, not American Express.
mia is online now  
Old Mar 8, 2017, 9:08 am
  #321  
 
Join Date: Aug 2011
Posts: 488
Originally Posted by mia
The merchant (Delta) does this, not American Express.
So if Delta does this, it makes even less sense. Why not post the charge immediately and make is useable immediately?
Long Islander is offline  
Old Mar 8, 2017, 10:50 am
  #322  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,968
Originally Posted by Long Islander
Why not post the charge immediately
Airlines typically use the same merchant account for gift cards as they use for tickets. They are required to allow ticket cancellations within 24 hours. A simple way to implement this seems to be to allow purchases to stay pending until the cancellation period has passed. If you cancel they never post the charge; easier than processing a refund. The gift cards and other transactions are simply carried along in the same processing cycles.
mia is online now  
Old Mar 8, 2017, 6:00 pm
  #323  
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,480
Ughh, bought a $100 GC
UA Fan is offline  
Old Mar 10, 2017, 8:53 pm
  #324  
 
Join Date: Aug 2016
Location: SJC, LAX, TPE
Programs: Hilton Diamond, Marriott Platinum, IHG Platinum
Posts: 195
Oops.
cce5858 is offline  
Old Mar 12, 2017, 4:16 pm
  #325  
 
Join Date: Jun 2014
Location: New York, NY
Posts: 47
Bought 4x $50 gift cards on March 6th, posted on March 7th, got 4x $50 reimbursements on March 8th
marcdc is offline  
Old Mar 16, 2017, 2:52 am
  #326  
 
Join Date: Feb 2012
Posts: 4,481
Can Delta GC's be used only on delta.com or when buying DL tix through Amextravel as well?
MaxVO is offline  
Old Mar 16, 2017, 4:33 am
  #327  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by MaxVO
Can Delta GC's be used only on delta.com or when buying DL tix through Amextravel as well?
Delta.com and over the phone with Delta only. No third parties.
C W is offline  
Old Mar 16, 2017, 2:31 pm
  #328  
 
Join Date: Feb 2012
Posts: 4,481
Thanks!
MaxVO is offline  
Old Mar 27, 2017, 3:28 pm
  #329  
 
Join Date: Mar 2017
Posts: 22
Just purchased 2 $50 GC few days ago and it still works.
joetzeng is offline  
Old Mar 27, 2017, 4:57 pm
  #330  
 
Join Date: Mar 2013
Location: DTW
Programs: Delta Diamond, SPG Platinum, Hyatt Diamond, Hilton Diamond, Marriot Platinum
Posts: 46
Originally Posted by joetzeng
Just purchased 2 $50 GC few days ago and it still works.
Just to confirm; did you purchase via the Delta website and did you select eGift Card or the physical ones (I see shipping fees for physical ones). Please let me know and I'll proceed accordingly.

Thanks!
maza918 is offline  


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