Last edit by: mia
Effective June 2017 the USA Business Platinum airfare Pay-with-Points refund was reduced to 35%. This brings the net value to $0.0153 per point, essentially the same as Chase Sapphire Reserve's Pay-with-Points redemption rate.
USA Business Centurion cardholders will continue to receive a 50% refund. The Centurion version is also broader than the Platinum benefit:
Centurion: beginning October 6, 2016 you will get 50% Membership Rewards® points back when you use the Pay with Points feature for all or part of a flight on any airline. The maximum rebate per calendar year for Centurion members is (_______?)
Platinum: Business Platinum Card Members will receive 5 extra points for every 10 points they redeem for either a First or Business class flight on any airline, or for flights with their selected qualifying airline using Membership Rewards Pay with Points with American Express Travel (35% Airline Bonus). The maximum rebate per calendar year for Business Platinum Card Members is 1,000,000 points.
FAQ
Q1. How does the process work?
A1. Here is an example, buying a $1,000.00 ticket:
Q2. Must the Business Centurion or Platinum card be used to purchase the ticket?
A2. When the benefit was refreshed in October 2016 you could pay with any card linked to the same Membership Rewards account, but it appears this changed in April 2017.
Q3. Will I earn Membership Rewards points on the purchase price?
A3. You will not earn base points, but you may earn bonus points if you pay with a card that awards a bonus for airline ticket purchases, such as Business Platinum, Personal Platinum, Business Rewards Gold, Premier Rewards Gold.
Q4. What happens if I cancel the ticket?
A4. There are mixed reports, but in most examples the cost of the ticket is refunded (a second time) to the card account. In one example American Express refunded the remainder of the points instead. If you prefer the points refunded rather than a cash credit, phone into AMEX and they will restore the points and remove the credit.
Q5. Can this benefit be combined with the International Airline Program companion ticket?
A5. One poster was told no, but another was able to do so.
USA Business Centurion cardholders will continue to receive a 50% refund. The Centurion version is also broader than the Platinum benefit:
Centurion: beginning October 6, 2016 you will get 50% Membership Rewards® points back when you use the Pay with Points feature for all or part of a flight on any airline. The maximum rebate per calendar year for Centurion members is (_______?)
Platinum: Business Platinum Card Members will receive 5 extra points for every 10 points they redeem for either a First or Business class flight on any airline, or for flights with their selected qualifying airline using Membership Rewards Pay with Points with American Express Travel (35% Airline Bonus). The maximum rebate per calendar year for Business Platinum Card Members is 1,000,000 points.
FAQ
Q1. How does the process work?
A1. Here is an example, buying a $1,000.00 ticket:
- $1,000 charged to American Express card [Day 1]
- 100,000 Membership Rewards points redeemed [Day 1]
- $1,000 credited to American Express card [Day 2]
- _35,000 Membership Rewards points returned [~a month later]
- Net: $1,000 ticket for 65,000 points = $0.0154/point
Q2. Must the Business Centurion or Platinum card be used to purchase the ticket?
A2. When the benefit was refreshed in October 2016 you could pay with any card linked to the same Membership Rewards account, but it appears this changed in April 2017.
Q3. Will I earn Membership Rewards points on the purchase price?
A3. You will not earn base points, but you may earn bonus points if you pay with a card that awards a bonus for airline ticket purchases, such as Business Platinum, Personal Platinum, Business Rewards Gold, Premier Rewards Gold.
Q4. What happens if I cancel the ticket?
A4. There are mixed reports, but in most examples the cost of the ticket is refunded (a second time) to the card account. In one example American Express refunded the remainder of the points instead. If you prefer the points refunded rather than a cash credit, phone into AMEX and they will restore the points and remove the credit.
Q5. Can this benefit be combined with the International Airline Program companion ticket?
A5. One poster was told no, but another was able to do so.
Pay-with-Points flights. BUSINESS Centurion 50% refund, Plat 35%, Gold 25% (2015-23)
#856
Join Date: Jan 2014
Posts: 742
Separate businesses, each one with its own Plat card. I was only informed about the $3MM threshold in October, when it was too late to shift more spending onto that card. Physically impossible.
Even with earning 1.5x MR points for purchases over $5,000, once I meet the 1MM MR max reimbursement limit, the points are only worth $.015 each. Based on my travel purchases in 2017, I need a limit much higher than 1MM for 2018.
Even with earning 1.5x MR points for purchases over $5,000, once I meet the 1MM MR max reimbursement limit, the points are only worth $.015 each. Based on my travel purchases in 2017, I need a limit much higher than 1MM for 2018.
#857
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
Not if redeemed for paid airfare, which appears to be ariholland's use. For a Business Platinum account 1 MR point yields $0.0154 airfare, and 1.5 Membership Rewards points yields $0.0231 airfare. SPG Flights uses a bracket system, which makes it unlikely to maximize value, and is capped at $0.01325.
Last edited by mia; Feb 9, 2018 at 7:11 am
#858
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,429
I'm wondering where the 5x points from Amex for qualifying airline ticket purchases (not with points) fits in. If ariholland purchases a lot of airline tickets that is something to cnsider...
#859
Join Date: Jan 2014
Posts: 742
What would you do with 6 million spg points/year? retire to some exotic island? I need to start spending 6MM/yr.
#860
Join Date: Dec 2015
Location: DCA
Posts: 818
Hey all,
My Business Platinum card fee was billed, and I'm on the fence about renewing (was told no retention offer despite 50k or so spend, as I also had an offer last year). I have to cancel or pay fee within 5 days or so. I'm also looking to book flights for Easter. If I were to book today or tomorrow and cancel my card in 5 days, would I still get 35% refund in a month? Any DPs/T&C knowledge on this?
My Business Platinum card fee was billed, and I'm on the fence about renewing (was told no retention offer despite 50k or so spend, as I also had an offer last year). I have to cancel or pay fee within 5 days or so. I'm also looking to book flights for Easter. If I were to book today or tomorrow and cancel my card in 5 days, would I still get 35% refund in a month? Any DPs/T&C knowledge on this?
#861
Join Date: May 2009
Posts: 29
Hey all,
My Business Platinum card fee was billed, and I'm on the fence about renewing (was told no retention offer despite 50k or so spend, as I also had an offer last year). I have to cancel or pay fee within 5 days or so. I'm also looking to book flights for Easter. If I were to book today or tomorrow and cancel my card in 5 days, would I still get 35% refund in a month? Any DPs/T&C knowledge on this?
My Business Platinum card fee was billed, and I'm on the fence about renewing (was told no retention offer despite 50k or so spend, as I also had an offer last year). I have to cancel or pay fee within 5 days or so. I'm also looking to book flights for Easter. If I were to book today or tomorrow and cancel my card in 5 days, would I still get 35% refund in a month? Any DPs/T&C knowledge on this?
#862
Join Date: Mar 2009
Posts: 70
Pay With Points - Platinum card
I know I’ve seen this before, but can’t find.
Booking directly with United using my Platinum card, they are my selected airline with my Platinum card.
If I call amex after billing saying I want I want to pay with points will I still be eligible for bonus of 50% points back.
I hate using amex website for travel bookings.
Thanks.
Booking directly with United using my Platinum card, they are my selected airline with my Platinum card.
If I call amex after billing saying I want I want to pay with points will I still be eligible for bonus of 50% points back.
I hate using amex website for travel bookings.
Thanks.
#863
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
IIRC you have the option to pay with points on approved purchases by using the website/app. I've never called AMEX to do this, just clicked the mouse.
Can't answer your other question accurately though, but I am going to "assume" the answer is yes, as the two transactions and benefits are not intertwined.
Can't answer your other question accurately though, but I am going to "assume" the answer is yes, as the two transactions and benefits are not intertwined.
#864
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
Use Membership Rewards® Pay with Points to book flights with your selected airline through American Express Travel online or by calling Business Platinum Travel Service.
You'll receive 35% of the Membership Rewards® points used for flights with your selected airline back, approximately 6-10 weeks after charges appear on your billing statement.
You'll receive 35% of the Membership Rewards® points used for flights with your selected airline back, approximately 6-10 weeks after charges appear on your billing statement.
#865
Join Date: Jun 2011
Location: New York City
Posts: 801
While that is true officially, that is often not the case in practice, especially when you get an "exception" beforehand.
#866
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
Can you get an exception simply because you don't like the website, rather than because there is a specific problem as there was with Delta at one point?
#867
Join Date: Jun 2011
Location: New York City
Posts: 801
Usually requires a reason, e.g. pricing discrepancy, missing airlines (Spirit), general error, error on booking, etc., but the can be gotten simply for asking.
#868
Suspended
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 860
After about a month of calling AmEx and being passed around various departments (Travel : "we can't help, we don't deal with points, we would never have told you that you could get the rebate if you don't book with us, speak to Membership Rewards", Membership Rewards : "we can't help you we don't deal with travel, we would never have told you that you could get the rebate if you don't book with us, speak to whoever in Travel told you that you would get the rebate"). It got to the point that the phone reps suggested that I was lying and that they would not have told me that I could get the rebate.
Eventually, after pulling the call logs, a customer service manager agreed to process the rebate manually (deducting the bonus points i got for booking the tickets originally) as "an exception".
This was an extremely painful process which I wouldn't recommend to anyone else. It was so painful, in fact, that I will be cancelling my platinum cards after more than 5 years with AmEx.
#869
Join Date: Apr 2013
Posts: 225
I’m curious as to how some of you more experienced travelers decide on when/whether to use the Business Platinum 35% benefit (thus getting about $.015 per point) as opposed to waiting until you can find a good transfer opportunity? I am finding my points are building up (now 1.1mm) and two upcoming international flights aren’t likely to be transfer opportunities. TIA.
#870
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,429
I’m curious as to how some of you more experienced travelers decide on when/whether to use the Business Platinum 35% benefit (thus getting about $.015 per point) as opposed to waiting until you can find a good transfer opportunity? I am finding my points are building up (now 1.1mm) and two upcoming international flights aren’t likely to be transfer opportunities. TIA.