Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Apr 23, 2019, 12:35 pm
#1801
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 644
Sitting in Las Vegas Centurion right now. Half full, never seen that before! 😍 So civilized. I communicated my happiness to the desk ladies. She said they want a lounge not a cafeteria. He'll yeah. Still loaded with kids though, roaming around, zero parental control. Oh well can't have it all I suppose 😕
Apr 23, 2019, 12:41 pm
#1802
Join Date: Aug 2012
Posts: 6,752
Sitting in Las Vegas Centurion right now. Half full, never seen that before! �� So civilized. I communicated my happiness to the desk ladies. She said they want a lounge not a cafeteria. He'll yeah. Still loaded with kids though, roaming around, zero parental control. Oh well can't have it all I suppose ��
These days, I've given up the hope of seeing young children behave with any semblance of control or manners. I don't blame them, of course, but squarely fault their parents' failure to school them.
Apr 23, 2019, 2:11 pm
#1803
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,479
Biased cos I don't have them but kids < 10yrs have no business being in a lounge.
Apr 23, 2019, 2:19 pm
#1804
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
I was there on Sunday and Monday afternoons. Sunday was packed, but it was a busy travel day. Monday at the same time, it was less than half full. On Monday, there was a line of at least a half-dozen people in front of me, most of which were turned away. One group of three was in violation of the 3-hour rule, and the rest had the wrong card type, including the confusing "Platinum Delta American Express Credit Card" which doesn't cut it. They've moved the sign that has the new rules so that it's a bit outside of the doors and into the terminal area, so there's greater chance that you read it before entering.
Apr 24, 2019, 2:54 pm
#1805
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
If an establishment allows minors then it should allow kids < 10 yrs. The establishment is then free to expel anyone from the premises — minor or adult — for misbehaving. I suspect we’d see far more 40-somethings get shown the door than toddlers.
Apr 24, 2019, 3:21 pm
#1806
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Makes no sense to allow kids but then kick them out for being kids. I'm not saying there's a problem, but an age limit would make a lot more sense than putting Amex staffers in the position of having to kick people out. They deal with enough obnoxious people as it is.
Apr 25, 2019, 9:18 am
#1807
Join Date: Aug 2014
Posts: 91
Why not? As long as the parents are keeping an eye on them and keeping them under control, who cares? Lounges are a lifesaver for a family. If kids bother you that much, throw on some noise cancelling headphones.
Apr 25, 2019, 9:39 am
#1808
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Apr 25, 2019, 11:39 am
#1809
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,075
Apr 25, 2019, 12:13 pm
#1810
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Apr 26, 2019, 8:56 am
#1811
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,374
More likely it's an accommodation for a demographic that AMEX values - families with young children. If AMEX didn't value this demographic, there would be no kids room and perhaps even no kids in the lounge.
Apr 26, 2019, 1:18 pm
#1813
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
No kids here neither, but I fail to see how that is a problem, even in a lounge.
Some of us have pets too and they can be tough to control, and of course, well trained, they are lovely but not everyone loves them and sometimes, they will occasionally bark or meow...
Yes, it's not great, the noise can bother us, but it's life. Do we seriously imagine a world where people with kids cannot go anywhere?
Some of us have pets too and they can be tough to control, and of course, well trained, they are lovely but not everyone loves them and sometimes, they will occasionally bark or meow...
Yes, it's not great, the noise can bother us, but it's life. Do we seriously imagine a world where people with kids cannot go anywhere?
Apr 26, 2019, 1:24 pm
#1814
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Apr 26, 2019, 2:33 pm
#1815
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 644
The out of control children I referenced in my post were jumping on and walking across the furniture. It's 100% unacceptable. Parents that allow this behavior in a Centurion Lounge should have their access permanently revoked.