Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
May 6, 2019, 2:59 pm
#1846
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Wow... this thread is the very definition of a broken record... 
Regards
Regards
May 6, 2019, 3:22 pm
#1847
Join Date: Dec 2015
Location: SNA
Programs: MARRIOTT TITANIUM / HILTON GOLD / UA SILVER / AMEX PLAT
Posts: 609
I started going to business class lounges (mostly lounges operated by non-US airlines like Japan Airlines' Sakura lounge at SFO and Tokyo) in the late 2000s and what made them so great then (besides the good liquor and snacks) was that you could hear a pin drop. Going into a lounge was like a sonic vacation in the midst of the airport/travel. In the early 2010s I got domestic Delta Sky Club access through Amex Plat and those were noisier but still not that bad. When the Centurion Lounge opened in Las Vegas in 2013 it was as quiet as the old business class lounges, with people sitting quietly at the tables and sofas, mostly single and paired travelers. The furniture was brand new and clean, buffet was delicious, bar was hospitable.
Then quickly everything changed. I guess more people heard about the Centurion lounge benefit and signed up for Amex Plat and by 2015 the LAS lounge and others were a totally different experience, with loud groups of adults and lots and lots of families. I'll never forget being in the IAH Centurion lounge at 5 AM after a red-eye and listening to a child screech every two minutes for an hour, with a Centurion staff member walking over to pointedly stare at the parents hoping they would do something, but they didn't. After that I got a United Club card because even though the Centurion lounges have better snacks and drinks, the madhouse atmosphere that they often have is no longer preferable to a boring domestic airline lounge.
Then quickly everything changed. I guess more people heard about the Centurion lounge benefit and signed up for Amex Plat and by 2015 the LAS lounge and others were a totally different experience, with loud groups of adults and lots and lots of families. I'll never forget being in the IAH Centurion lounge at 5 AM after a red-eye and listening to a child screech every two minutes for an hour, with a Centurion staff member walking over to pointedly stare at the parents hoping they would do something, but they didn't. After that I got a United Club card because even though the Centurion lounges have better snacks and drinks, the madhouse atmosphere that they often have is no longer preferable to a boring domestic airline lounge.
May 13, 2019, 6:10 am
#1848
Join Date: Mar 2011
Location: Georgia, USA
Programs: DL Platinum/JAL Saphire/Hilton Diamond/Marriott & Starwood Gold
Posts: 10
Centurion Cardmember Access
Do all Centurion Lounges have reserved space for Centurion cardmembers?
Are there separate check in lines for Centurion cardmembers at the Centurion Lounges?
Can Centurion cardmembers enter Centurion Lounges when at capacity (waiting lines exist)?
Are there separate check in lines for Centurion cardmembers at the Centurion Lounges?
Can Centurion cardmembers enter Centurion Lounges when at capacity (waiting lines exist)?
Last edited by michael.mac; May 13, 2019 at 6:11 am Reason: Correction
May 13, 2019, 7:53 am
#1849
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
May 13, 2019, 9:20 am
#1850
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,896
While the Centurion Lounges are nice to have, they are often too crowded and too far from my (largely Delta) gates. I use the SkyClub benefit way more, and I am increasingly looking for Priority Pass lounges in the US. Also I will pay the single entry fee for an AAdmirals Club every now and then and get reimbursed via the Platinum airline credit.
In general, all lounges are too crowded, driven by the good economy and increased credit card signups. The Amex Platinum is one of the easiest credit cards to get. If you want quieter lounges, hope for a recession. The most beautiful lounges were basically empty when I was traveling for work in Asia in 2009.
In general, all lounges are too crowded, driven by the good economy and increased credit card signups. The Amex Platinum is one of the easiest credit cards to get. If you want quieter lounges, hope for a recession. The most beautiful lounges were basically empty when I was traveling for work in Asia in 2009.
May 13, 2019, 11:07 am
#1851
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
Here is the simplest solution that will enrage or satisfy everyone.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
May 13, 2019, 11:10 am
#1852
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
May 13, 2019, 11:43 am
#1853
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Here is the simplest solution that will enrage or satisfy everyone.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Regards
May 13, 2019, 12:50 pm
#1854
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
Here is the simplest solution that will enrage or satisfy everyone.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
May 13, 2019, 1:55 pm
#1855
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Here is the simplest solution that will enrage or satisfy everyone.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
May 13, 2019, 3:21 pm
#1856
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
At least it will give everyone a different common thing to complain about. 
May 13, 2019, 4:03 pm
#1857
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
In fact, the SFO Skyclub is one of the nicest in the system.
May 14, 2019, 10:47 am
#1858
Join Date: Dec 2015
Location: SNA
Programs: MARRIOTT TITANIUM / HILTON GOLD / UA SILVER / AMEX PLAT
Posts: 609
Here is the simplest solution that will enrage or satisfy everyone.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
Make entry to the lounge free for all Centurion card holders. Everyone else, regardless of who they think they are or how important they claim to be, pays an entry fee every single time. Crowding problem solved.
If they pull Cent Lounge access, I will be cancelling my card. I can get Hotel status across the Big Three and luxury hotels for cheaper using multiple cards. Lounges can be obtained using PP partnered cards.
It should only run my $350.
I know I am not the only one that feels the same way. I suspect loss in annual memberships from Plats cancelling will result in a net loss in revenue so great that they will have to close a few lounges. I am sure Amex knows this and have some spreadsheet in their offices whose calculations say exactly that.
COSTCO 2.0
May 14, 2019, 11:32 am
#1859
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
No, it would be a return to the short lived policy when the first location (LAS) opened. It was free for Centurion cardholders, paid for all other American Express cardholders -but- many Platinum cardholders received a number of vouchers for free admission.
May 14, 2019, 11:32 am
#1860
Join Date: Jul 2009
Location: BWI
Programs: HHonors Diamond, SPG Gold
Posts: 767