Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Jul 16, 2016, 2:04 am
#526
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Two Centurion facilities today:
MIA this evening at 9pm. Absolute joke, as per other reports rammed with families. No reserved seats or tables for Centurions like other facilities, feeding time at the zoo at both the bar and buffet. Front desk told me no special drinks for Centurion at the bar but I spotted the Veuve. They then look at me and ask if I am 'a black card holder'. I left not long after that.
MIA this evening at 9pm. Absolute joke, as per other reports rammed with families. No reserved seats or tables for Centurions like other facilities, feeding time at the zoo at both the bar and buffet. Front desk told me no special drinks for Centurion at the bar but I spotted the Veuve. They then look at me and ask if I am 'a black card holder'. I left not long after that.
I managed to get a seat at the bar and have to say really enjoyed the lounge and thought the food was very good also!
They should however reserve some seats / area for Centurion Card holders when it is busy!
Jul 16, 2016, 11:02 pm
#527
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
I just poked my head into SFO during a gate change (64 to g97!). Pretty empty, which isn't surprising. But they had a few tables reserved for Cents.
Jul 19, 2016, 4:03 pm
#529
Join Date: May 2014
Posts: 378
I've been to the DFW club a few times. Food was OK, but with absolutely no variety from day-to-day I find myself in the Admiral's Club more often as they have soup and a menu with variety. Even if I have to pay for the food, that's fine, but I can't eat the same thing every single time I'm in there.
I'll probably drop the Platinum at the end of the year unless they really change up the menus.
I'll probably drop the Platinum at the end of the year unless they really change up the menus.
Jul 20, 2016, 2:04 pm
#530
Join Date: May 2015
Location: Toronto
Programs: Aeroplan, Airmiles, RBC Rewards, British Airways Avios, American Airlines Aadvantage
Posts: 47
Was in LAS yesterday and it was less than half full. Very quiet and peaceful. Definitely was expecting it be a nightmare based on recent readings but was pleasantly surprised.
Jul 20, 2016, 3:25 pm
#531
Join Date: Jun 2014
Posts: 512
is that what the reserved cards are for? We had an extended stay at the SFO lounge and the "reserved" table was never used. I wondered who it was for.
Jul 26, 2016, 4:06 pm
#533
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,324
It's news to me. Do you have any more information? Name of the operator? Is it the same operator for all US Lounges?
Jul 26, 2016, 9:24 pm
#534
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I was in Miami Sun Morning about 8:45 am after getting off cruise ship. 9am the spa opened and booked my wife a massage, was busy but not packed. We left about 10:30 and the number of teenage/college kids was amazing and it was getting packed.
Jul 26, 2016, 10:14 pm
#535
Join Date: Feb 2015
Posts: 186
I wish I remembered. I asked the bartender at the LGA lounge about it when I was there in June and she told me the name of the company, but I was on a 6 hour layover killing time before I took a cab to JFK for my TATL flight and I downed 2 of their signature cocktails, a vodka tonic and at least a good 4 glasses of wine in the 3 hours I was there, so I probably couldn't have told you if you had asked me later that day. She didn't seem to know for sure if it's the same company that operates all of the lounges.
Jul 27, 2016, 8:35 am
#536
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,491
Jul 27, 2016, 8:58 am
#537
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,960
https://www.facebook.com/20091913658...type=3&theater
Congratulations to the DFW Centurion Lounge Team
The entire team was nominated and won the 2016 ARN award for Best Passenger Services.
“This is such a great accomplishment and one that both the FLIK and the American Express team. Everyone should be very proud of all their efforts as they reflect on their achievements each and every day. Hats off for such nice work and recognition!”
The entire team was nominated and won the 2016 ARN award for Best Passenger Services.
“This is such a great accomplishment and one that both the FLIK and the American Express team. Everyone should be very proud of all their efforts as they reflect on their achievements each and every day. Hats off for such nice work and recognition!”
Jul 27, 2016, 11:24 am
#538
Join Date: Nov 2010
Location: DC Metro
Posts: 53
The Cent lounge in SFO is a pain to get to, especially if you're on Delta out of Terminal 1. There's also a Sky Club adjacent there.
Jul 27, 2016, 12:44 pm
#539
Join Date: Nov 2015
Location: San Francisco Bay Area, Las Vegas
Programs: Global Entry/TSA PreCheck
Posts: 154
At Centurion Lounge SFO right now. It's a little over half full, and there is plenty of seating available. Mostly business people, and a handful of families with young children. A few tables in the dining area and the big room are reserved for Ceturion cardholders.
The food is disappointing today. Other than the ribs (which are decent, but I'm not a fan of ribs in general), they only seem to have rice, soup, bread, salad, and some sort of pea puree. As a person who doesn't eat much healthy food, it feels like slim pickings with today's selection. Luckily, as for desserts, they have brownies with peanut butter on top and chocolate chip cookies.
The food is disappointing today. Other than the ribs (which are decent, but I'm not a fan of ribs in general), they only seem to have rice, soup, bread, salad, and some sort of pea puree. As a person who doesn't eat much healthy food, it feels like slim pickings with today's selection. Luckily, as for desserts, they have brownies with peanut butter on top and chocolate chip cookies.
Jul 27, 2016, 1:51 pm
#540
Join Date: Nov 2015
Location: San Francisco Bay Area, Las Vegas
Programs: Global Entry/TSA PreCheck
Posts: 154
I wound up hopping over to the Air France lounge. They have sandwiches, roasted potatoes and vegetables, fresh fruit, and chocolate croissants that are more in line with my food preferences. In general, I would say the food at the SFO Centurion lounge is much better than at the Air France lounge. Today was just a particularly bad menu day for the Centurion lounge.