bizorbetter

In the past it wasn't just opening day. They received X amount of gifts for each card and handed them out until they were gone. IIRC they last about a week or so.

patekfan

Centurion members get the umbrella and a Centurion Lounge branded USB charger...the tissue paper is blue for the bags for Centurion members and white for Plat. Hope this helps.

tuchop

I'm sorry, I don't understand. What's a "tissue paper for the bags"?

steveman518

The thing inside the bag

Vaclav

Had a chance to visit just before the closing last Friday night. And got the umbrella as a welcome gift. Not much time for anything else.

Upon my return to YUL on AA last night, I reserved several hours to do lounge hopping in Terminal D. Finally, I stayed only at the Amex Centurion Lounge.

First of all, the location is great for those flying AA - thanks Amex!^

What I loved:
- wonderful and stylish design
- very helpful, courteous and professional staff (Manager on Duty Oscar, the Chef whose name I forgot, sorry, Sergei at the reception and his colleague whose name I forgot as well, sorry guys)
- great food and drink offers
- suitable opening hours

To be slightly improved:
- Increase the number of male washrooms; seem to be insufficient for the number of guests
- Why is there only one (1) shower? Wait times are long and the reception staff need to scramble to accomodate all.
- The bartenders need to pick up speed and be a little bit more proactive like those guys working the AA Club near Gate 30 (I remember one: David - hire him away and his other great colleagues).
- The Lounge got quite crowded and the reception staff worked with almost heroic effort to check all in with a smile. Bravo to them.
- The guest policy seems to be quite generous and the Lounge will get even more crowded when the word spreads around.

Overall: GREAT, thank you/merci!

seawolf

Was there Sunday around 2230. Much more quieter. Just noticed a kids room which I overlooked on opening day.

JY1024

Was there on Sunday...agent at front desk mentioned that over 900 guests had already registered by 7pm. She kindly/apologetically let me know that if it was hard to find seating in the food/bar area, I should try to find a seat by walking around the circular hallway.

Lots of people...staff was struggling to keep up at the bar and to replenish food at the buffet.

lotrbfme

I wonder if the admirals club are less crowded now. I will be there on Monday and will check both lounges

FocusGroupsMia

Visiting on a Tuesday at 11:30AM and it's packed! A recap:

Positives:
- Spa services - didn't try but nice to have
- 305 Drink - yummy!
- Nice views
- Candle amenity - replaced the aforementioned umbrella for Platinum cardholders

Negatives:
- packed! The unfriendly layout exacerbates the crowded feel
- fried chicken (again!). There's now two Centurion lounges offering fried chicken. Really???
- service - have had my dirty plates in front of me for 30 minutes and counting; apathetic bartender

I fear that it's going to be a madhouse during the Summer months!

steveman518

I feel like this happened when the SFO one opened as well-hopefully the novelty will wear off after a while and the lounge won't be so crowded anymore (thank goodness the SFO one is no longer a zoo)

cmd320

The fried chicken actually rotates at three CLs now, LGA, SFO, and MIA. I don't really mind, so long as it is in fact constantly rotating.

The lounge will definitely be busy during AA's banks, hopefully during off bank times it will be a bit quieter. The service I feel should improve as the staff gets more comfortable with the lounge and how things run. I imagine they're all still getting the hang of things themselves. The biggest bottleneck that concerns me is the fact that there is only one shower. IMO there should be at a minimum 2-3, ideally 4 or more. The D30 Admirals Club has 6 and those are always in use throughout the day.

seawolf

Centurion Lounge crowded. No main entree. Some folks standing with drinks in hand. Hard to find a spot. Aadmirals club surprisingly empty.

bworrell

I visited this morning... long walk from the Delta (H) concourse. Not sure this is worth it when flying anyone else but American, but we'll see.

Breakfast was pretty good, and I'm definitely not a fan of Michelle Bernstein given how terrible her food was on Delta.

The lounge seems small to me.. sounds like that's going to be an issue. I can tell you no problem at 7AM on a Friday though!

cmd320

So TSA granted you access to the north terminal with a DL boarding pass?

whammerkid

I am in the lounge now Flying DL out of H today and i was allowed to enter thru security at D... i was reminded that i will have to exit and reenter thru security at H as there is no conncetion between the two past security... on a side note, i tried when i arrived thru H on tuesday but was not allowed to pass thru security to access the lounge as i did not have a departing flight from MIA on that date... i had a similar situation in SFO last week and had similar success...
LAS✔DFW✔LGA✔SFO✔MIA✔ #FiveTimer