Review of Canadian Amex Plat
May 14, 2014, 10:45 pm
#136
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
May 14, 2014, 10:54 pm
#137
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
PPL have better food. Transborder seems to be better than International at T1.
If MLL is not busy, it is better with the more widely spaced seating. PPL is Asian style seating, as it's operated by a HK company.
May 17, 2014, 12:31 am
#139
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,737
May 17, 2014, 11:11 am
#140
Join Date: Dec 2000
Location: YYZ
Programs: Presto
Posts: 638
...just ask the PTS agent for the Westjet 10% discount fares. I haven't had an issue.
May 17, 2014, 9:34 pm
#141
Join Date: Oct 2009
Location: YYC
Programs: SPG Gold, Emerald Club Executive, Hertz 5 Star
Posts: 103
May 18, 2014, 8:25 am
#142
Join Date: Sep 2012
Location: YYZ (YUL/LHR)
Programs: AC - E50, CX - G, Accor Plat, SPG Gold
Posts: 903
Food, Premium Plaza - even acknowledging AC has made a decent effort to improve in this regard, I still prefer PP. I do go to MLL for a shower (AC has consistently great showers, loved the water pressure at LHR arrivals also) I do not think any of the PPs have, at least not at YYZ.
May 18, 2014, 2:16 pm
#143
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Priority Pass listing suggests that the Air Canada LHR3 Arrivals Lounge is closing:
Lounge Information
Airport: London - Heathrow (LHR), Terminal 3
Lounge: AIR CANADA ARRIVALS LOUNGE
Location: Landside - Arrivals Level, adjacent to the shuttle bus pick-up point at the terminal's curb side. The Lounge is only accessible to passengers arriving from international flights in Terminal 3.
Opening Hours: 06:30 - 13:30 daily.
Conditions: International T3 arrival flights only (no access available to pax traveling to/from other terminals) - Valet service for clothes pressing and shoe shine available - Private bathrooms with shower facility available - Non-smoking.
Additional Information: Long distance telephone calls and fax facilities are subject to payment. Please note: Effective 17JUN14 the Lounge will close permanently.
Airport: London - Heathrow (LHR), Terminal 3
Lounge: AIR CANADA ARRIVALS LOUNGE
Location: Landside - Arrivals Level, adjacent to the shuttle bus pick-up point at the terminal's curb side. The Lounge is only accessible to passengers arriving from international flights in Terminal 3.
Opening Hours: 06:30 - 13:30 daily.
Conditions: International T3 arrival flights only (no access available to pax traveling to/from other terminals) - Valet service for clothes pressing and shoe shine available - Private bathrooms with shower facility available - Non-smoking.
Additional Information: Long distance telephone calls and fax facilities are subject to payment. Please note: Effective 17JUN14 the Lounge will close permanently.
May 18, 2014, 7:40 pm
#144
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Well I got a breathless congratulations on my approval, with a code and a link to register for online services while I wait for the arrival of my card. There is nowhere on the web page that the link goes to that fits that code and the page won't allow me to register by creating a new username and password. It tells me it cannot register me and gives me a telephone number to call. The Contact Us page is full of telephone numbers. The Platinum customer service, travel service and concierge contact are telephone numbers. The only other contact mechanism is a postal mailing address. So it looks like before I even have a card, I am stuck complaining for equal access. They do offer TTY access for general inquiries and lost cards, but not for premium service of the Platinum level -- I guess deaf people don't usually have Platinum cards. Maybe deaf people don't have much to do with Amex anyway, because we don't use TTYs any more. They're getting off on the wrong foot with me.
May 18, 2014, 9:28 pm
#145
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
May 18, 2014, 11:51 pm
#146
Join Date: Sep 2012
Location: YYZ (YUL/LHR)
Programs: AC - E50, CX - G, Accor Plat, SPG Gold
Posts: 903
Hence the past tense, closure to coincide with AC moving to Queen's Terminal, have sadly made my last visit to LHR arrival, many twenty minute showers there (there are typically more showers than clientele, indeed many times there were more personnel than clientele. Not sure what new arrangements are to be made for LHR Arrivals with terminal changes, it has long been part of the few distinguishing features of LHR that airlines competed on arrival services rather than only departure.
May 20, 2014, 9:08 pm
#147
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,737
May 28, 2014, 9:38 am
#148
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Has anyone ever tried using the 2-1 International Business/First Class deal on a one-way flight?
May 28, 2014, 9:45 am
#149
Join Date: Aug 2011
Location: Canada
Programs: Aeroplan, AMEX MR, Avios, Marriott, SPG, many more with negligible points
Posts: 171
May 28, 2014, 10:45 am
#150
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Received my welcome package. Enrolment paper for Priority Pass was a slip of paper with a phone number. Being deaf, I looked around for other options to enrol, managed to enrol in the various hotel programs using the web link, but hit dead end on PP. I tweeted at Amex and they also could not believe the enrolment info was a phone number. They are looking into it. Badly inaccessible. (Although I appreciate the responsiveness on Twitter covering for it.) My $64,000 question is, why is Priority Pass enrolment not automatic? Is there anyone getting a $700 credit card that would say "hell, no, you can't make me take Priority Pass?" Does the process of enrolment with Priority Pass involve disclosing some dark secret that someone might not want coming to light? What gives?