Canadian Amex Plat $200 travel credit?
#122
Join Date: Jan 2014
Location: YYZ
Programs: Aeroplan, Alaska, Marriott
Posts: 435
regarding what happens when one books a hotel thru PTS
is the credit applied before even the charge goes thru? for example what happens if the hotel booking isnt a prepaid one, where the charge isnt until later? does PTS charge the non prepaid bookings right away + give $200 credit, or give $200 right away, charge later, or do both of them later when checking in & paying?
i found a booking on SPG.com thats a prepaid price, for 30% less than PTS quote. oddly the quote isnt available on expedia either (maybe thats why PTS couldnt see that rate). thus i was wondering what alternatives i had.
edit: sorry forgot to say its for Amex Canada
is the credit applied before even the charge goes thru? for example what happens if the hotel booking isnt a prepaid one, where the charge isnt until later? does PTS charge the non prepaid bookings right away + give $200 credit, or give $200 right away, charge later, or do both of them later when checking in & paying?
i found a booking on SPG.com thats a prepaid price, for 30% less than PTS quote. oddly the quote isnt available on expedia either (maybe thats why PTS couldnt see that rate). thus i was wondering what alternatives i had.
edit: sorry forgot to say its for Amex Canada
#123
regarding what happens when one books a hotel thru PTS
is the credit applied before even the charge goes thru? for example what happens if the hotel booking isnt a prepaid one, where the charge isnt until later? does PTS charge the non prepaid bookings right away + give $200 credit, or give $200 right away, charge later, or do both of them later when checking in & paying?
i found a booking on SPG.com thats a prepaid price, for 30% less than PTS quote. oddly the quote isnt available on expedia either (maybe thats why PTS couldnt see that rate). thus i was wondering what alternatives i had.
edit: sorry forgot to say its for Amex Canada
is the credit applied before even the charge goes thru? for example what happens if the hotel booking isnt a prepaid one, where the charge isnt until later? does PTS charge the non prepaid bookings right away + give $200 credit, or give $200 right away, charge later, or do both of them later when checking in & paying?
i found a booking on SPG.com thats a prepaid price, for 30% less than PTS quote. oddly the quote isnt available on expedia either (maybe thats why PTS couldnt see that rate). thus i was wondering what alternatives i had.
edit: sorry forgot to say its for Amex Canada
#124
Join Date: Jan 2014
Location: YYZ
Programs: Aeroplan, Alaska, Marriott
Posts: 435
thanks for the information. that is what i was curious about, and its good to know how it works
also, i just found the lower rate on orbitz, so im going to try to call PTS again and hopefully they will do the lower rate, save me some trouble
edit: they couldnt match orbitz price. the best they had is now $159 US or something, so i just booked and will deal with possibilities once things post to my account :P
Last edited by Cerenity; Mar 6, 2014 at 12:25 pm
#125
Join Date: May 2012
Posts: 26
I've used the $200 travel credit a few times now between myself and my husband, here are a couple of things that may be helpful
- Regarding lower rates elsewhere. My husband called Amex to book Fairmont Southampton after seeing a promotional rate on Fairmont's own website for $299. The Amex agent initially quoted him $324, and when he informed the agent of the $299 rate, the agent did some digging and had a 3-way conversation between Fairmont's agent, my husband and Amex agent. It was quite helpful because only then we were told that the Fairmont upgrade certificate would not apply to the $299 room (so if I had done it online without calling, I wouldn't have been able to use the upgrade certificate from my Fairmont membership)
So technically, they can do some digging to match the rates. But sometimes you need to ask.
- Regarding using the credit for a hotel, then cancelling the hotel. I booked a hotel in London a while back and used my 2014 $200 credit (for those of you that haven't used it in the past, it's a credit applied to your statement, nothing to do with the actual hotel charge). I ended up cancelling it for other reasons and the credit stayed on my statement. So technically speaking, you can call and make some kind of hotel reservation and use the credit, then cancel - if you really don't know how to use the $200 credit. Having said that, this is the first time I've done that and not intentionally. I usually find a way to use the $200 credit.. (it's not that hard really)
- Regarding lower rates elsewhere. My husband called Amex to book Fairmont Southampton after seeing a promotional rate on Fairmont's own website for $299. The Amex agent initially quoted him $324, and when he informed the agent of the $299 rate, the agent did some digging and had a 3-way conversation between Fairmont's agent, my husband and Amex agent. It was quite helpful because only then we were told that the Fairmont upgrade certificate would not apply to the $299 room (so if I had done it online without calling, I wouldn't have been able to use the upgrade certificate from my Fairmont membership)
So technically, they can do some digging to match the rates. But sometimes you need to ask.
- Regarding using the credit for a hotel, then cancelling the hotel. I booked a hotel in London a while back and used my 2014 $200 credit (for those of you that haven't used it in the past, it's a credit applied to your statement, nothing to do with the actual hotel charge). I ended up cancelling it for other reasons and the credit stayed on my statement. So technically speaking, you can call and make some kind of hotel reservation and use the credit, then cancel - if you really don't know how to use the $200 credit. Having said that, this is the first time I've done that and not intentionally. I usually find a way to use the $200 credit.. (it's not that hard really)
#126
Join Date: Nov 2011
Posts: 6,385
I've used the $200 travel credit a few times now between myself and my husband, here are a couple of things that may be helpful
- Regarding lower rates elsewhere. My husband called Amex to book Fairmont Southampton after seeing a promotional rate on Fairmont's own website for $299. The Amex agent initially quoted him $324, and when he informed the agent of the $299 rate, the agent did some digging and had a 3-way conversation between Fairmont's agent, my husband and Amex agent. It was quite helpful because only then we were told that the Fairmont upgrade certificate would not apply to the $299 room (so if I had done it online without calling, I wouldn't have been able to use the upgrade certificate from my Fairmont membership)
So technically, they can do some digging to match the rates. But sometimes you need to ask.
- Regarding using the credit for a hotel, then cancelling the hotel. I booked a hotel in London a while back and used my 2014 $200 credit (for those of you that haven't used it in the past, it's a credit applied to your statement, nothing to do with the actual hotel charge). I ended up cancelling it for other reasons and the credit stayed on my statement. So technically speaking, you can call and make some kind of hotel reservation and use the credit, then cancel - if you really don't know how to use the $200 credit. Having said that, this is the first time I've done that and not intentionally. I usually find a way to use the $200 credit.. (it's not that hard really)
- Regarding lower rates elsewhere. My husband called Amex to book Fairmont Southampton after seeing a promotional rate on Fairmont's own website for $299. The Amex agent initially quoted him $324, and when he informed the agent of the $299 rate, the agent did some digging and had a 3-way conversation between Fairmont's agent, my husband and Amex agent. It was quite helpful because only then we were told that the Fairmont upgrade certificate would not apply to the $299 room (so if I had done it online without calling, I wouldn't have been able to use the upgrade certificate from my Fairmont membership)
So technically, they can do some digging to match the rates. But sometimes you need to ask.
- Regarding using the credit for a hotel, then cancelling the hotel. I booked a hotel in London a while back and used my 2014 $200 credit (for those of you that haven't used it in the past, it's a credit applied to your statement, nothing to do with the actual hotel charge). I ended up cancelling it for other reasons and the credit stayed on my statement. So technically speaking, you can call and make some kind of hotel reservation and use the credit, then cancel - if you really don't know how to use the $200 credit. Having said that, this is the first time I've done that and not intentionally. I usually find a way to use the $200 credit.. (it's not that hard really)
#127
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Can I book a corporate rate with Fairmont through the Amex PTS?
I would want to use my $200 credit, otherwise I wouldn't even bother to call and just book myself.
(Note: this is for future travel so I'm asking here instead of calling...)
I would want to use my $200 credit, otherwise I wouldn't even bother to call and just book myself.
(Note: this is for future travel so I'm asking here instead of calling...)
#128
Join Date: Nov 2011
Posts: 6,385
no, i don't think so as i'm not sure if amex pts can book those rates
#129
Join Date: Dec 2008
Posts: 4,519
I was be able to book corp rate for Hertz and that is because I have those CDP codes saved in my Hertz online user profile. But I assumed you are referring to Hotel booking, my suggestion is book it with them and then change it online yourself (if possible) or call up the hotel / chain-reservation to change it afterward.
#130
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
I was be able to book corp rate for Hertz and that is because I have those CDP codes saved in my Hertz online user profile. But I assumed you are referring to Hotel booking, my suggestion is book it with them and then change it online yourself (if possible) or call up the hotel / chain-reservation to change it afterward.
Thanks
#131
Join Date: Dec 2008
Posts: 4,519
i would not wait until you get their. I would update it as soon as you hang up the phone with AMEX. main reason, rate change, and sometimes it will be higher on the day of, even with Corp rate.
#132
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Call the hotel with the CORP rate and they would adjust the rate, and my CC would get the difference back?
Thanks
#133
Join Date: Dec 2008
Posts: 4,519
Now that you have a reservation, you can try to change it online (if the hotel web site have that feature) or do call in and mentioned the Corp Rate/Code that you have and they will change the rate.
In general, I found (from the 2 years that I hold the card) the credits of $200 will put into your account right away, hence how you change the reservation to be above or below $200, it doesn't seem to matter any more.
Good Luck
#135
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
I managed to use my $200 for a B&B booking near Peterborough. The PTS agent couldn't find the place on her booking screens. She found the website and I told her it was available on hotels.com, not a direct booking like a lot of small B&B's. She called and emailed them while I was on hold (left a voice mail). She took my # and called back a few hours later and it's booked! All told it will cost $75 after the travel credit. Very nice and easy.