Amex Platinum Card / Hertz #1 Club Gold
Jul 17, 2012, 4:38 pm
#16
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
I have confirmed with agents from both AMEX and Hertz that the PLAT "one car class upgrade" is independent of the published Hertz benefits. I have received this benefit by asking what AMEX Platinum upgrades are available when picking up the car.
I have also never seen the 4 hour grace period benefit published on any Canadian AMEX literature but I have made use of it for bookings in the US with no issues (although I've had to mention it each time when returning the car late).
I have also never seen the 4 hour grace period benefit published on any Canadian AMEX literature but I have made use of it for bookings in the US with no issues (although I've had to mention it each time when returning the car late).
Jul 27, 2012, 8:07 pm
#18
Join Date: Aug 2007
Location: YTO
Posts: 594
4h grace is automatic
IME Hertz's system always gave me the grace if my return was within 4h of my rental.
As for the upgrades, sometimes I got none, sometimes I got upgraded stratospherically to Prestige Collection. In MIA last winter I booked a Fullsize for $44 and they gave me a Mercedes-Benz E350. Next 2 rentals (Palm Springs, smaller fleet) I got a Malibu and a Camry. Lunchbag letdown. Then, LAX, I got a Cadillac DeVille. Big airports like MIA and LAX, my AmexPlat upgrades seem sexier.
As for the upgrades, sometimes I got none, sometimes I got upgraded stratospherically to Prestige Collection. In MIA last winter I booked a Fullsize for $44 and they gave me a Mercedes-Benz E350. Next 2 rentals (Palm Springs, smaller fleet) I got a Malibu and a Camry. Lunchbag letdown. Then, LAX, I got a Cadillac DeVille. Big airports like MIA and LAX, my AmexPlat upgrades seem sexier.
Jul 27, 2012, 8:29 pm
#19
Join Date: Jan 2012
Programs: AMEX Platinum, Hyatt Diamond, RC/Marriot Platinum, Hilton Diamond, SPG Gold, IHG Platinum
Posts: 388
While Hertz #1 Gold is marginal at best, and the Amex discount/upgrades are laughable, the 4 hour grace period is a very, very nice benefit.
Jul 27, 2012, 8:37 pm
#20
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
Unfortunately it seems that if you're on a corporate rate, then using an Amex Plat adds no value at all (and I was already #1 Gold).
Jul 30, 2012, 5:23 am
#22
Join Date: May 2011
Location: LAX
Programs: AA Plat, SPG Gold, Hertz Gold
Posts: 333
U.S. Platinum
I don't know what the free-to-public version of Hertz Gold is like... but through AMEX Plat, I'm satisfied and find it to be a valuable benefit. Mrs. Henry82 and I have made a number of weekly rentals between us and have been upgraded enough times to be happy.
I do, however, believe that the value this benefit brings you has many factors involved... with the biggest variable being what Hertz locations you rent from.
I do, however, believe that the value this benefit brings you has many factors involved... with the biggest variable being what Hertz locations you rent from.
Jul 30, 2012, 7:07 am
#23
Join Date: Aug 2010
Posts: 154
Unless using the AMEX Platinum CDP triggers an upgrade, it's a bit misleading to market a "complimentary car upgrade (subject to availability)" as part of the #1 Gold Club.
Hertz now list free class upgrades in their membership levels from Five Star and above.
I believe this might have changed over the past 12 months.
Having said that, #1 Gold members do still get upgrades as evidenced by the Upgrades thread in the Hertz forum.
Hertz now list free class upgrades in their membership levels from Five Star and above.
I believe this might have changed over the past 12 months.
Having said that, #1 Gold members do still get upgrades as evidenced by the Upgrades thread in the Hertz forum.
Aug 2, 2012, 6:49 am
#24
Join Date: Aug 2010
Posts: 154
Just for reference, I confirmed with Hertz how the additional benefits work (for UK Platinum customers).
The benefits are:
• Up to 15% off, best publicly available rates at participating Hertz locations worldwide. In the US and Canada Cardmembers will receive up to 20% off rentals on similar rates. Some market exceptions apply. See Participating Hertz Countries(hotlink)
• Up to 25% off best publicly available rates on Hertz Prestige Collection when a Saturday night is included in the rental period. Available in Hertz Corporate Europe locations (see participating countries), US, Canada, Finland, Ireland, Norway and Sweden. 10% discount offered in Australia on Prestige and Fun collections.
• A 4-hour no charge grace period before an extra day charge is applied when returning the vehicle in Hertz Corporate Europe locations, the U.S., Canada, Latin America, Middle East (with exception of UAE and Bahrain who offer 2 hours grace period) and selected European Franchise countries (see participating countries). Asia, with the exception of China, offers a 2-hour no charge grace period, except on optional extras like portable phones.
• A One-car-class upgrade subject to availability, with restrictions in some locations (does not include Prestige collection). See Participating Countries for more details.
These are triggered by using the CDP #633306. This needs to be added to your membership and used for bookings in order to get the above benefits.
T&Cs - https://images.hertz.com/pdfs/English_PTCs.pdf
Participating Locations - https://images.hertz.com/pdfs/English_PHL.pdf
I was also advised to request an upgrade, if available, when making a reservation.
The benefits are:
• Up to 15% off, best publicly available rates at participating Hertz locations worldwide. In the US and Canada Cardmembers will receive up to 20% off rentals on similar rates. Some market exceptions apply. See Participating Hertz Countries(hotlink)
• Up to 25% off best publicly available rates on Hertz Prestige Collection when a Saturday night is included in the rental period. Available in Hertz Corporate Europe locations (see participating countries), US, Canada, Finland, Ireland, Norway and Sweden. 10% discount offered in Australia on Prestige and Fun collections.
• A 4-hour no charge grace period before an extra day charge is applied when returning the vehicle in Hertz Corporate Europe locations, the U.S., Canada, Latin America, Middle East (with exception of UAE and Bahrain who offer 2 hours grace period) and selected European Franchise countries (see participating countries). Asia, with the exception of China, offers a 2-hour no charge grace period, except on optional extras like portable phones.
• A One-car-class upgrade subject to availability, with restrictions in some locations (does not include Prestige collection). See Participating Countries for more details.
These are triggered by using the CDP #633306. This needs to be added to your membership and used for bookings in order to get the above benefits.
T&Cs - https://images.hertz.com/pdfs/English_PTCs.pdf
Participating Locations - https://images.hertz.com/pdfs/English_PHL.pdf
I was also advised to request an upgrade, if available, when making a reservation.
Nov 23, 2012, 11:47 pm
#26
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
Feb 14, 2013, 3:00 am
#27
Join Date: Dec 2008
Location: Glasgow, Scotland.
Posts: 87
211762 is CDP Platinum Card From AMEX
633306 is CDP AMEX Platinum EMEA
Both are giving me the same rate when trying to book on the Hertz UK website.
Both don't seem to like having PC codes used in conjunction with them
633306 is CDP AMEX Platinum EMEA
Both are giving me the same rate when trying to book on the Hertz UK website.
Both don't seem to like having PC codes used in conjunction with them
Feb 28, 2013, 5:06 pm
#28
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
According to the US Platinum site
Fee-waived membership in Hertz Gold Plus RewardsŪ - a $60/year value
Expedited service at over 40 of the world's largest airports (no stopping at the counters)
Up to 20% off best contract rate at participating Hertz locations worldwide
Up to 25% off best contract rate on Hertz Prestige Collection weekend rentals
A 4-hour no-charge grace period, before an extra day charge is applied (When returning the vehicle in the U.S.)
10% bonus on Hertz Gold Plus RewardsŪ (This is new)
A One-car-class upgrade (Subject to availability. Valid on rental of Compact through Full-size vehicles.)
Ability to earn airline miles or free car rental days
I've seen the 4-hour grace apply to certain rates in Germany. It wasn't across the board but I've seen it.
Fee-waived membership in Hertz Gold Plus RewardsŪ - a $60/year value
Expedited service at over 40 of the world's largest airports (no stopping at the counters)
Up to 20% off best contract rate at participating Hertz locations worldwide
Up to 25% off best contract rate on Hertz Prestige Collection weekend rentals
A 4-hour no-charge grace period, before an extra day charge is applied (When returning the vehicle in the U.S.)
10% bonus on Hertz Gold Plus RewardsŪ (This is new)
A One-car-class upgrade (Subject to availability. Valid on rental of Compact through Full-size vehicles.)
Ability to earn airline miles or free car rental days
I've seen the 4-hour grace apply to certain rates in Germany. It wasn't across the board but I've seen it.
Mar 1, 2013, 3:40 am
#29
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
I booked a car at LAS using AMEX Platinum CDP and used AMEX Platinum to pay. Even the contract showed the 4-hour grace period. Hertz LAS still charged for the extra (the car was returned exactly 4 minutes before the return time on the contract).
AMEX ended with paying the extra on their own through dispute.
Mar 1, 2013, 10:06 am
#30
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
Not exactly true on this one.
I booked a car at LAS using AMEX Platinum CDP and used AMEX Platinum to pay. Even the contract showed the 4-hour grace period. Hertz LAS still charged for the extra (the car was returned exactly 4 minutes before the return time on the contract).
AMEX ended with paying the extra on their own through dispute.
I booked a car at LAS using AMEX Platinum CDP and used AMEX Platinum to pay. Even the contract showed the 4-hour grace period. Hertz LAS still charged for the extra (the car was returned exactly 4 minutes before the return time on the contract).
AMEX ended with paying the extra on their own through dispute.