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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 17, 2014, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Feb 1, 2018, 7:21 am
  #1156  
 
Join Date: Apr 2016
Posts: 706
Originally Posted by Soccerjoshj07
Bought a $200 gift card on the late evening of 1/18. It's 1/23 now and haven't seen anything. At what point do I contact them?
Originally Posted by SpeedyDelivery
Give it another day or two. I purchased 1/17 and the credit didn't show up until this morning.
Originally Posted by Soccerjoshj07
I'll report back in a couple days thanks for the reply!
I ended up chatting with them and was told to chat back again 2 weeks after the initial purchase for them to manual credit it. The 2 weeks passed and I chatted back and they said it should be manually added within 5 business days. Thanks again for the help, not sure why the issues on my end. Had no problems with Delta but very excited that this was still relatively smooth.
Soccerjoshj07 is offline  
Old Feb 2, 2018, 1:10 am
  #1157  
 
Join Date: Dec 2017
Posts: 26
Bought $150 Southwest eGift card on 1/26, reimbursed on 1/29.
jon512 is offline  
Old Feb 3, 2018, 8:59 pm
  #1158  
 
Join Date: Mar 2015
Location: CLE -> BNA
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Gold, Bonvoy Titanium, UA Silver, RR A-List
Posts: 312
Amex Biz Plat $200 Fee Reimbursement DP

1/26, purchased WN $200 GC

1/28, GC posted

1/30, $200 Fee Reimbursement credit posted
kerrigjl is offline  
Old Feb 7, 2018, 12:26 am
  #1159  
 
Join Date: Feb 2018
Posts: 3
1/31 8:41PM, set Amex credit to SWA
1/31 8:50PM purchased $200 SW GC

The payment has cleared for a while now, but I'm still not getting any credit. Did I purchase the GC too soon after switching?

Last edited by jmk2589; Feb 7, 2018 at 12:26 am Reason: typo
jmk2589 is offline  
Old Feb 7, 2018, 12:29 am
  #1160  
 
Join Date: Feb 2018
Posts: 3
Originally Posted by Soccerjoshj07
I ended up chatting with them and was told to chat back again 2 weeks after the initial purchase for them to manual credit it. The 2 weeks passed and I chatted back and they said it should be manually added within 5 business days. Thanks again for the help, not sure why the issues on my end. Had no problems with Delta but very excited that this was still relatively smooth.
Which airline GC did you purchase from and what info did AMEX ask for during the chat?
jmk2589 is offline  
Old Feb 7, 2018, 8:13 am
  #1161  
 
Join Date: Apr 2016
Posts: 706
Originally Posted by jmk2589
Which airline GC did you purchase from and what info did AMEX ask for during the chat?
Bought the $200 in one gift card directly from Southwest. I had made sure the right airline was selected and Amex confirmed that. I don't think the order matters as with a different Amex Plat I actually purchased the 4 delta gift cards before remembering I had United selected and had to change it quick. It just matters if you have it selected correctly when it posts I do believe.

Amex asked the transaction date and the amount. They also asked what the incidental charge was for, and they gave a few examples like flight change, baggage, etc. It is southwest so bag fees are harder to believe so I just said pet charges. There was no receipt or anything needed I had the credit in 2 business days. Hope this helps!
Soccerjoshj07 is offline  
Old Feb 7, 2018, 8:15 am
  #1162  
 
Join Date: Apr 2016
Posts: 706
Originally Posted by jmk2589
1/31 8:41PM, set Amex credit to SWA
1/31 8:50PM purchased $200 SW GC

The payment has cleared for a while now, but I'm still not getting any credit. Did I purchase the GC too soon after switching?
Chat to Amex on 2/14 (2 weeks after transaction) and they will work with you to manually get it added. See my previous posts for reference:
https://www.flyertalk.com/forum/29366289-post1156.html
https://www.flyertalk.com/forum/29389848-post1161.html
Soccerjoshj07 is offline  
Old Feb 7, 2018, 9:08 am
  #1163  
 
Join Date: Feb 2018
Posts: 3
Thanks so much for the detailed response!
jmk2589 is offline  
Old Feb 8, 2018, 6:20 am
  #1164  
 
Join Date: Mar 2007
Location: Fishers, IN (Indianapolis)
Programs: Hilton Honors Diamond, Marriott Gold
Posts: 97
Is there data points for Southwest GC reimbursements from AMEX Hilton Aspire?

Hi. I apologize in advance if I should have posted this elsewhere. I just activated my new AMEX Hilton Aspire card and also set the airline incidentals reimbursement to Southwest.

Is it possible to just purchase $250 gift card with Southwest and expect a reimbursement? Or should do this in smaller denominations? Anybody tried this yet?

Thanks.
psoque is offline  
Old Feb 8, 2018, 7:51 am
  #1165  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by smartini
... Anybody tried this yet?
.
Yes, scroll back to January 30
mia is online now  
Old Feb 10, 2018, 10:58 am
  #1166  
 
Join Date: Mar 2017
Posts: 88
Platinum Card Data Point

January: left/confirmed WN as my airline of choice
7 Feb: purchased a $200 eGC
10 Feb: reimbursed, posted as 9 Feb
Another successful year.
PatrickTM is offline  
Old Feb 13, 2018, 12:56 pm
  #1167  
 
Join Date: Mar 2007
Location: Fishers, IN (Indianapolis)
Programs: Hilton Honors Diamond, Marriott Gold
Posts: 97
I purchased one $250 gift card online with my AMEX Hilton Aspire card. It was reimbursed about 3 days later. So it works with Southwest.
psoque is offline  
Old Feb 13, 2018, 2:09 pm
  #1168  
 
Join Date: Jul 2013
Posts: 54
I just got hit with the $195 AF on my Amex PRG. I’ve called twice with no luck on retention offers so I will most likely cancel. However, I want to use up my existing MR points as well as use my $100 airline credit (was thinking of purchasing $100 Southwest GC). As long as I cancel within 30 days after the AF hit (Feb. 9) will the AF be taken off my account (even though I’ve used the airline credit)?
LukeRoz is offline  
Old Feb 16, 2018, 6:38 pm
  #1169  
Xlr
 
Join Date: Feb 2011
Location: San Francisco, CA
Programs: Amex Platinum, Chase Sapphire Reserve
Posts: 811
One $200 Southwest GC, bought and reimbursed in February, on my Amex Plat.

Southwest was already my selection from previous years.
Xlr is offline  
Old Feb 17, 2018, 12:08 am
  #1170  
 
Join Date: Jul 2013
Posts: 16
my experience with the Amex airline fee reimbursement

I bought a $100 Southwest gift card on Feb 7, and was reimbursed on Feb 9.
pjn54 is offline  


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