Jan 8, 2014, 8:56 am
Last edit by: mooper
Read this primer first
eGift Card (eCert) details
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
- You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
- If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- Reported reimbursed incidental charges have included baggage and other service fees, award and change fees (incl standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year.
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
eGift Card (eCert) details
- Delta eGift Cards (eCerts) qualify for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
- Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
- To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
- No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
- eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry. They will later post as separate eCert charges in the qualifying amounts.
- eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
- A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts.
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
Apr 3, 2015, 8:12 am
#796
Join Date: Jan 2010
Posts: 7
"We are unable to complete your purchase. Please try again later."
Man Delta sucks, even the simplest thing has to be so difficult. I would like to get and use these certs for a flight. I have been trying 4 x $50 maybe I will try 2 x $50 and 2 x $50 and see if that works...
Apr 3, 2015, 8:16 am
#797
Join Date: Jan 2010
Posts: 7
What the heck. I just went back to the page after typing the previous post and entered my CC security code, state, and checking box, and hit purchase and it went through. I bought 4 x $50 for $200. I must have tried 8 times before. I guess we all know how well Delta's IT works. So if you are having issues just keep trying. It will eventually work...
Apr 3, 2015, 11:06 am
#798
Join Date: Apr 2015
Posts: 1
What the heck. I just went back to the page after typing the previous post and entered my CC security code, state, and checking box, and hit purchase and it went through. I bought 4 x $50 for $200. I must have tried 8 times before. I guess we all know how well Delta's IT works. So if you are having issues just keep trying. It will eventually work...
Apr 10, 2015, 7:16 am
#799
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Data point unrelated to the eGCs:
Used my Plat card for SkyClub entry and paid the $29 for a guest.
Used the club on a Thursday. Charge posted one day later (Friday). Credit appeared the following Friday (7 days later).
This credit took far longer to post than a bunch of award ticket fees I had earlier in the year, one of which was close to $70. Those all got credited within 1-2 days after posting.
Club guest fee was posted as follows:
Used my Plat card for SkyClub entry and paid the $29 for a guest.
Used the club on a Thursday. Charge posted one day later (Friday). Credit appeared the following Friday (7 days later).
This credit took far longer to post than a bunch of award ticket fees I had earlier in the year, one of which was close to $70. Those all got credited within 1-2 days after posting.
Club guest fee was posted as follows:
Code:
DOING BUSINESS AS DELTA AIR LINES MERCHANT ADDRESS DEPT 680 1030 DELTA BLVD, ATLANTA, GA 30354 UNITED STATES ADDITIONAL INFORMATION 18002211212 REFERENCE NUMBER #BUNCHOFNUMBERS# CATEGORY TRAVEL - AIRLINE FROM TO CARRIER CLASS N/A N/A YY N/A YY N/A YY N/A YY TICKET NUMBER 006########### DATE OF DEPARTURE PASSENGER NAME LEE/GOOSE DOCUMENT TYPE CLUB MEMBERSHIP FEE DELTA AIR LINES
Apr 15, 2015, 2:56 pm
#800
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Alright, a rookie question:
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
Apr 15, 2015, 3:30 pm
#801
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
Alright, a rookie question:
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
2. Yes.
3. You enter the eGift cert # and redemption code when you pay for a ticket
4. You need to buy qty 4 of $50 certs
Apr 15, 2015, 3:32 pm
#802
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Alright, a rookie question:
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
Planning for my first DL eGC redemption:
1. Do you have to log into your SkyMiles account to purchase them?
2. In the sender's and recipient's name, do you put your own name in both fields?
3. Pertaining to point 1 above, will the eGC be deposited into your SkyMiles account (alongwith being sent to your email) or do you have to add them manually when buying a ticket?
4. I believe it is not advisable to buy a $200 cert?
Thanks!
2) You may, or you may enter any other sender/recipient you want.
3) No, recipient is emailed a code that may be used by anyone.
4) 4 x $50 if you want to get the full credit (see Wiki).
I'm fairly, not not perfectly, certain I have those answers correct. Good luck!
Apr 15, 2015, 9:08 pm
#803
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
1) No.
2) You may, or you may enter any other sender/recipient you want.
3) No, recipient is emailed a code that may be used by anyone.
4) 4 x $50 if you want to get the full credit (see Wiki).
I'm fairly, not not perfectly, certain I have those answers correct. Good luck!
2) You may, or you may enter any other sender/recipient you want.
3) No, recipient is emailed a code that may be used by anyone.
4) 4 x $50 if you want to get the full credit (see Wiki).
I'm fairly, not not perfectly, certain I have those answers correct. Good luck!
Apr 19, 2015, 9:48 am
#804
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
So, I bought one $50 eGC, and the transaction went from pending to POSTED! Quick question: it shows
1. LOS ANGELES INTERN > LOS ANGELES INTERN (I believe it's LAX)
2. Document Type: Passenger ticket
Is this what it's supposed to show on a posted transaction for an eGC? Thanks.
Edit: Also went through the wiki, which said it is normal for it to be authorized as ticket, but will be changed in the statement. My question is, since it has already posted as a ticket, will it show up as something different in the month-end statement?
And it's about a week before they post the credit, I believe? I read varying reports of the time-frame here on FT.
Thanks once again!!
1. LOS ANGELES INTERN > LOS ANGELES INTERN (I believe it's LAX)
2. Document Type: Passenger ticket
Is this what it's supposed to show on a posted transaction for an eGC? Thanks.
Edit: Also went through the wiki, which said it is normal for it to be authorized as ticket, but will be changed in the statement. My question is, since it has already posted as a ticket, will it show up as something different in the month-end statement?
And it's about a week before they post the credit, I believe? I read varying reports of the time-frame here on FT.
Thanks once again!!
Last edited by AvidFlyer1990; Apr 19, 2015 at 10:38 am Reason: Time-frame, Wiki reference
Apr 19, 2015, 3:09 pm
#805
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Depends on the time, day you make the purchase. To save stress, don't expect it for a couple weeks. In most cases, a full week is enough time.
Apr 21, 2015, 12:27 pm
#806
Join Date: Apr 2015
Posts: 2
I purchased a Delta eGiftCard for $50 on 4/17. The details show it as a ticket from LA to LA like AvidFlyer1990 has it. On 4/18, I get charged for $9.95 from Travel Delay services from Amex. After calling Amex, they said I was charged that because the Delta eGiftCard purchase appears as a ticket in the system. The Amex rep even read me the conditions for the Airline credit and she specifically mentioned no gift cards and she said it in a condescending way to say the least.
I know it hasn't been a week yet, but hoping that it all sorts out and I get my $50 airline credit!
I know it hasn't been a week yet, but hoping that it all sorts out and I get my $50 airline credit!
Apr 21, 2015, 1:10 pm
#807
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Happy to state that I have received my $50 airline fee reimbursement!! Yeeaaaaahhh!!
Purchased on 04/16
Credited on 04/20
Now, for the remaining $150 in credit!!
Purchased on 04/16
Credited on 04/20
Now, for the remaining $150 in credit!!
Apr 21, 2015, 10:07 pm
#808
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
I purchased a Delta eGiftCard for $50 on 4/17. The details show it as a ticket from LA to LA like AvidFlyer1990 has it. On 4/18, I get charged for $9.95 from Travel Delay services from Amex. After calling Amex, they said I was charged that because the Delta eGiftCard purchase appears as a ticket in the system. The Amex rep even read me the conditions for the Airline credit and she specifically mentioned no gift cards and she said it in a condescending way to say the least.
I know it hasn't been a week yet, but hoping that it all sorts out and I get my $50 airline credit!
I know it hasn't been a week yet, but hoping that it all sorts out and I get my $50 airline credit!
Apr 23, 2015, 9:27 am
#809
Join Date: Apr 2015
Posts: 2
Apr 24, 2015, 5:52 pm
#810
Join Date: Apr 2014
Posts: 1,774
I purchased a Delta eGiftCard for $50 on 4/17. The details show it as a ticket from LA to LA like AvidFlyer1990 has it. On 4/18, I get charged for $9.95 from Travel Delay services from Amex. After calling Amex, they said I was charged that because the Delta eGiftCard purchase appears as a ticket in the system. The Amex rep even read me the conditions for the Airline credit and she specifically mentioned no gift cards and she said it in a condescending way to say the least.
what is "travel delay service"? why are they charging you for $9.95?