AmEx Rewards Points upon death
Oct 12, 2011, 10:54 pm
#32
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
I would call them and see if in light of the circumstances they can transfer his MR balance into your MR account. I don't see why they wouldn't bend the rules a little for a good customer under these circumstances. If not getting the answer you like, try running it by the executive office.
Oct 13, 2011, 2:54 pm
#33
Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
I'd be careful with this one until you know what AMEX's official policy is about transferring the MR points - and I would find out without letting them know your father died (since you have online access you can transfer them yourself to anyone's account at many airline & hotel programs). When my father died I just used his online airline account to book award tickets and upgrades for my mother and brother until I ran the account below 1,000 miles.
Jun 1, 2013, 2:03 pm
#35
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
Can MR points be inherited?
I am the beneficiary of all of my mother's assets when she dies according to her will and trust. She has 52K MR points in her account. If she were to die before the points were used or transferred to a FF program, can I inherit them?
Can they be transferred to my MR account upon her death? Or would AX cancel the MR account and forfeit all points in it if they found out she was deceased? I don't want to ask this question of AX as I'm afraid they will close out her account and prevent my Mom or me from using the MR points.
Can they be transferred to my MR account upon her death? Or would AX cancel the MR account and forfeit all points in it if they found out she was deceased? I don't want to ask this question of AX as I'm afraid they will close out her account and prevent my Mom or me from using the MR points.
Jun 1, 2013, 3:30 pm
#36
Join Date: Nov 2012
Posts: 32
I think it would be easier if you had her username/password for her account, then you could just transfer them to one of your programs after her death and before you close the account. May not be the completely legal way to do it, but Amex wouldn't know.
Jun 1, 2013, 3:40 pm
#37
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
I have the user name/password for her account. I use it to pay her bills.
I can do that, but I want to transfer her MR points to one of my FF accounts. We have the same last name and address. Specifically, I'd probably transfer to ANA. Will that transfer go through since the first name only is different? I've never tried to do this before.
I can do that, but I want to transfer her MR points to one of my FF accounts. We have the same last name and address. Specifically, I'd probably transfer to ANA. Will that transfer go through since the first name only is different? I've never tried to do this before.
Jun 1, 2013, 4:25 pm
#38
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Moderator action
Discussion merged into established thread. Please review preceding posts including one written by an American Express representative.
Jun 2, 2013, 8:30 am
#39
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
I did a search before I started a new thread and nothing came up.
I see the answer from the AX rep, but it is 3 years old. In light of all the secret changes AX is making to try to screw people out of MR points, I wouldn't trust anything said by an AX CSR on FT now or in the past. Until I saw something in writing specifically addressing this situation or in the T & C, I won't believe anything AX says.
I see the answer from the AX rep, but it is 3 years old. In light of all the secret changes AX is making to try to screw people out of MR points, I wouldn't trust anything said by an AX CSR on FT now or in the past. Until I saw something in writing specifically addressing this situation or in the T & C, I won't believe anything AX says.
Jun 2, 2013, 8:53 am
#40
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
http://www.membershiprewards.com/cat...rmsSplash.aspx
Points are not your property. You can’t transfer points to any other person or program account. Additionally, points can’t be transferred by operation of law, such as by inheritance, in bankruptcy or in connection with a divorce.
Jun 2, 2013, 12:41 pm
#41
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
Jun 2, 2013, 2:11 pm
#42
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
I believe American Express practice is to permit transfers, as described by their representative, even though they assert that they are not required to do so.
Jun 2, 2013, 3:48 pm
#43
Join Date: May 2002
Location: Arizona
Posts: 5,690
Right now Amex USA Membership Rewards closest airline partner is Delta. Delta has basically said your miles die with you. You expect partners to align policies often but not always. Amex and Delta are so close they allow each other to access each other's customer data via computers. Even though Amex has been beyond good with me in dealing with a deceased person I would still move and use miles asap if someone dies. And certainly do this before the SSDI is updated with recent deaths. I still think the SSDI index is run on a 8 bit IBM mainframe somewhere near washington using big reels of magnetic tape 
Jun 2, 2013, 4:25 pm
#44
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Jun 4, 2013, 8:15 pm
#45
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
I went ahead and transferred out
I have the user name/password for her account. I use it to pay her bills.
I can do that, but I want to transfer her MR points to one of my FF accounts. We have the same last name and address. Specifically, I'd probably transfer to ANA. Will that transfer go through since the first name only is different? I've never tried to do this before.
I can do that, but I want to transfer her MR points to one of my FF accounts. We have the same last name and address. Specifically, I'd probably transfer to ANA. Will that transfer go through since the first name only is different? I've never tried to do this before.