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-   -   Business Extra ("ExtrAA") Program (master thread) (https://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-extraa-program-master-thread.html)

hurnik Mar 26, 2020 1:03 pm


Originally Posted by flyupfront (Post 32221994)
Oh wow, that's awesome. I assumed that we had to rebook travel before voucher expired. Redepositing would be great! Do you think the leniency was because they were Anytime awards and not the more restrictive ones?

I wasn't sure what to expect but didn't ask any questions when that was offered.

Did you call meeting services to do this?
Thanks!

flyupfront Mar 26, 2020 2:12 pm


Originally Posted by hurnik (Post 32235281)
Did you call meeting services to do this?
Thanks!

Yes, I did.

Vic Apr 3, 2020 7:53 am

I called meeting services yesterday. They returned a BX7B certificate expiring on Dec 31st, 2020 and gave a new 2-year expiration period for the 7,200 points which were credited.

mvoight Apr 3, 2020 9:44 am


Originally Posted by Vic (Post 32260282)
I called meeting services yesterday. They returned a BX7B certificate expiring on Dec 31st, 2020 and gave a new 2-year expiration period for the 7,200 points which were credited.

it would be great if they would extend all points expiring this year

chicago747 Apr 3, 2020 10:04 am

Does anyone know how long it usually takes to get a flight credited from BA (on 125 stock)? I requested credit on the 26th and just wondering if it's a couple week process or I should call. I'm assuming everything will take longer due to current conditions but appreciate any recent data points.

checkerboard Apr 3, 2020 1:17 pm


Originally Posted by chicago747 (Post 32260671)
Does anyone know how long it usually takes to get a flight credited from BA (on 125 stock)? I requested credit on the 26th and just wondering if it's a couple week process or I should call. I'm assuming everything will take longer due to current conditions but appreciate any recent data points.


Same question, but for BA flights (mainline & Comair) on 001 stock.

AAExecPlatFlier Apr 3, 2020 8:03 pm

This may sound crazy, but for your BA prime flights u have to go to BA.com and enter your BE #. And even crazier, for IB prime flights you have to go to BA.com also. And this whether you have an AA issued ticket or not and have put ur BE number into the reservation.


Originally Posted by checkerboard (Post 32261266)
Same question, but for BA flights (mainline & Comair) on 001 stock.


Markie Apr 3, 2020 9:47 pm


Originally Posted by AAExecPlatFlier (Post 32262191)
This may sound crazy, but for your BA prime flights u have to go to BA.com and enter your BE #. And even crazier, for IB prime flights you have to go to BA.com also. And this whether you have an AA issued ticket or not and have put ur BE number into the reservation.

Honestly, I do this every time and for about the past four months nothing credits without making a request via the web site.
The points post 2-4 weeks after my requests.

ft4lyf Apr 4, 2020 5:49 am

My BA flights (BA Stock tickets) did not post for a few days after the flight. Requested points credit via email. Was told it will take 5-8 weeks to post.
Now, it is 8 weeks. Emailed them again...but, no response (they are likely very busy with the global crisis).

milesforhire Apr 17, 2020 11:43 am


Originally Posted by ft4lyf (Post 32262873)
My BA flights (BA Stock tickets) did not post for a few days after the flight. Requested points credit via email. Was told it will take 5-8 weeks to post.
Now, it is 8 weeks. Emailed them again...but, no response (they are likely very busy with the global crisis).

Same. All of my BA flights in 2020 have failed to post.

Any word on expiring points being extended due to COVID-19?

ft4lyf Apr 17, 2020 3:01 pm


Originally Posted by milesforhire (Post 32301814)
Same. All of my BA flights in 2020 have failed to post.

Any word on expiring points being extended due to COVID-19?

My BA flight points have not yet posted.
The BusinessExtrAA team did reply saying the credit request is still under review.

They also said they have not made decisions about extending the expiry of points. I hope they extend the expiry.

brewdog11 Apr 23, 2020 9:51 am

Hello all,

Need to submit a request for some flights in late 2019, but I do not have the ticket numbers anymore (emails are deleted and PNRs have been expired). Has anyone had luck with calling AA to get ticket numbers, or is this information purged from their systems?

amm Apr 23, 2020 10:01 am


Originally Posted by brewdog11 (Post 32318245)
Hello all,

Need to submit a request for some flights in late 2019, but I do not have the ticket numbers anymore (emails are deleted and PNRs have been expired). Has anyone had luck with calling AA to get ticket numbers, or is this information purged from their systems?

Been a while since I had to do this, but IIRC you can get the ticket numbers by logging into your aadvantage account and looking at your flight history.

robertablake Apr 24, 2020 5:46 am


Originally Posted by Markie (Post 32262333)
Honestly, I do this every time and for about the past four months nothing credits without making a request via the web site.
The points post 2-4 weeks after my requests.

I would say half, or more than half, of our AA flights, on AA metal, are not posting automatically. My last request, over 4 weeks ago, still has not been processed.

txpenny May 8, 2020 11:45 am


Originally Posted by mvoight (Post 32260595)
it would be great if they would extend all points expiring this year

Agree with this.

I'm going to end the year with points expiring that I probably won't be able to use.


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