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Old Apr 23, 2026 | 10:31 am
  #1  
flybdg
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Join Date: Jan 2010
Programs: AA EXP
Posts: 41
Mobile app issues
Anyone been having issues with the mobile app recently?
Search and viewing flight info seems fine, but when I click into the Aadvantage section attempting to drilling into any details (activity, promotions, etc.) it regularly hangs and freezes the app. Once it happens the only way to fix is to log out, restart the app, and log back in again.
Probably started a month ago for me.
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Old Apr 23, 2026 | 11:30 am
  #2  
Sant
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Delete the app and reinstall it to see if that helps.
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Old Apr 23, 2026 | 12:59 pm
  #3  
flybdg
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15 Years on Site
 
Join Date: Jan 2010
Programs: AA EXP
Posts: 41
Originally Posted by Sant
Delete the app and reinstall it to see if that helps.
Thanks. Have tried that a few times. Seems to have the same results as logging out and back in. Works initially, but then the problem will reoccur later.
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Old Apr 24, 2026 | 7:05 am
  #4  
DELee
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Originally Posted by flybdg
Thanks. Have tried that a few times. Seems to have the same results as logging out and back in. Works initially, but then the problem will reoccur later.
Refresh/update OS?

David
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Old Apr 30, 2026 | 8:59 pm
  #5  
flybdg
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15 Years on Site
 
Join Date: Jan 2010
Programs: AA EXP
Posts: 41
Originally Posted by DELee
Refresh/update OS?

David
Has been a bit better recently. Thinking it may have been related to the app changes that they have been rolling out over the past week or so.
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