Cancelling Award Ticket
#2
Join Date: Dec 2015
Posts: 220
https://www.aa.com/web/i18n/aadvanta...or-travel.html
#5
Join Date: Aug 2022
Programs: UA Silver, AA Plat Pro
Posts: 101
very frequently AA will forget to refund the taxes and fees making for a long confusing call. It will sit as a trip credit much of the time. I called to get 8 taxes and fees refunded for several family trips. They also said oops we see we owe you 90k miles for another cancellation we didn’t credit last year. I never would have noticed as I buy and cancel tix often. Must pay closer attention!