Is the "Request flight miles" website function broken?
Apr 17, 2024 | 12:44 pm
#1
Original Poster
Join Date: Mar 2001
Location: Dallas
Programs: AA EXP/5MM; DL DM; HHonors DIAM; Marriott GLD
Posts: 4,132
Is the "Request flight miles" website function broken?
Had a flight last week that had a mechanical which required us to deplane prior to push back. A couple of hours later we boarded a substitute aircraft. Never received mileage credit for that segment, but when I try to request flight miles online and input my ticket number, I receive the response that the flight isn't eligible for flight credit. It's a normal revenue ticket--- any thoughts as to how to get credit?
Apr 17, 2024 | 1:37 pm
#3
Original Poster
Join Date: Mar 2001
Location: Dallas
Programs: AA EXP/5MM; DL DM; HHonors DIAM; Marriott GLD
Posts: 4,132