American Air Schedule Change - no notification
Feb 5, 2024, 5:07 am
#1
Original Poster
Join Date: Jan 2020
Posts: 8
American Air Schedule Change - no notification
For the past two years whether I use travel awards or pay for flights I am not receiving schedule change notifications.
Have talked to AA tech support. They ensure me all is well. Nope.
Have been rerouted, new city, new equipment, time changes large and small. I get confirmation emails on initial purchase. I get emails when I call and emails sent manually by representative. I have setup notify me on each leg and still nada. My friend, on a few flights, not an Advantage member has received notification. At a loss. I check my flights weekly, going to daily before I fly. All my spam go to a folder I review before deleting.
Anyone else having same? Any resolutions.
Have talked to AA tech support. They ensure me all is well. Nope.
Have been rerouted, new city, new equipment, time changes large and small. I get confirmation emails on initial purchase. I get emails when I call and emails sent manually by representative. I have setup notify me on each leg and still nada. My friend, on a few flights, not an Advantage member has received notification. At a loss. I check my flights weekly, going to daily before I fly. All my spam go to a folder I review before deleting.
Anyone else having same? Any resolutions.
Feb 5, 2024, 6:19 am
#4
Join Date: Apr 2012
Posts: 29
Slightly off topic, but if one were making a booking with THE HOPE of a schedule change - does anyone know what type of time frame options you would be presented with?
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
Feb 5, 2024, 7:11 am
#6
Join Date: Jun 2002
Posts: 572
Slightly off topic, but if one were making a booking with THE HOPE of a schedule change - does anyone know what type of time frame options you would be presented with?
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
The easiest case to make for a flight the day before is that the schedule change will result in you arriving too late, and that the only earlier flight from your origin (or connecting city) leaves the day before.
Even if your flight leaves at an earlier time, I have had success moving to the day before if I can't be in the air during that time period (e.g., I had an important zoom meeting scheduled before when I was originally supposed to leave that I did not want to miss). A shortened connection time can also be a good reason (as long as the flights you are looking to switch to don't have the same issue).
Feb 5, 2024, 8:30 am
#7
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,008
- Get up.
- Make coffee.
- Check reservations.
- If changed, call AA after lunch.
- Repeat weekly for best results.
Slightly off topic, but if one were making a booking with THE HOPE of a schedule change - does anyone know what type of time frame options you would be presented with?
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
For prior schedule change situations, I think I recall seeing day of and a couple days later. Are there any options that would be day prior?
Have a situation where I'd prefer to fly Saturday, but saw extremely cheap award tickets on a Sunday.
Extenuating circumstances may allow for additional flexibility from that framework.
If you are trying to rebook LAX-DFW from Sunday to Saturday because of a schedule change, I doubt they will accommodate, given there are 6-8 flights per day on that route you could move to on your originally scheduled day of departure.
Feb 5, 2024, 10:21 am
#8
Join Date: Oct 2016
Location: ORD
Posts: 157
I also routinely check all AA reservations. Last year, I discovered arrival airport had changed from HUX (Huatulco, Mexico) to OAX (Oaxaca), which is 8 hours away with no AA connections. No email, which is disappointing but not surprising. I called and had to move up the departure date.
Feb 5, 2024, 11:21 am
#9
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,725
I have flight times, flight numbers, equipment, and mainline vs. regional factors change on AA bookings regularly, with no proactive notification. I do "garden" all my reservations once or twice a week to see what AA (and other providers) might have quietly done.
Feb 5, 2024, 12:33 pm
#10
Join Date: Mar 2008
Posts: 1,555
Even worse, I've had at least 2 if not 3 cases where ExpertFlyer failed to notify of citi pair changes (ie: Flight 123 from AAA-ZZZ is now 456 from AAA-ZZZ because 123 is now BBB-YYY). So I guess the only good advice is to manually check your AA reservations weekly. Even with an ExpertFlyer sub.
Feb 5, 2024, 5:38 pm
#12
Join Date: Jan 2020
Programs: Jetblue, Turkish, Hilton Gold, Spirit Gold
Posts: 430
There could be a communication issue between the AA email server used for specific alerts and your email provider.
Try adding a second email from a different provider in your AA profile , "Be Notified" section. You can also sign up for text alerts .
Try adding a second email from a different provider in your AA profile , "Be Notified" section. You can also sign up for text alerts .
Feb 6, 2024, 9:23 am
#13
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,235
Also, remember that schedule changes notifications are processed in a queue based on travel date so if your travel is far off you may not get it for a few weeks. There is no instant gratification.
