Issue with free checked bags
Jun 9, 2022, 4:35 am
#16
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,210
I've also been experiencing this as of late. I was told it was because I was using my Alaska Airlines Mileage Plan # tied to my AA flight. I thought it didn't matter as long as I was the primary card holder and it was an AA flight. My card is the Citi Executive Card - Admirals Club
Jun 9, 2022, 8:24 am
#17
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,735
I've also been experiencing this as of late. I was told it was because I was using my Alaska Airlines Mileage Plan # tied to my AA flight. I thought it didn't matter as long as I was the primary card holder and it was an AA flight. My card is the Citi Executive Card - Admirals Club
Jun 9, 2022, 8:56 am
#18
Join Date: Apr 2010
Posts: 1,546
I figured out the charge. I realized there was a ticket number on the credit card statement, and when I looked up the number, the description listed is "priority." Considering my wife and daughter were both boarding group 5 on the flight out and boarding group 5 on the return home yesterday (when there was no priority fee charged to the credit card), I have to assume American will refund these charges. We shall see...
Jun 10, 2022, 9:20 am
#19
Original Poster
Join Date: Apr 2012
Posts: 102
My wife and daughter didn't even end up with Group 4, their boarding pass shows Group 5. However, the refund for these charges already came through, so all is settled.
Jun 10, 2022, 8:04 pm
#20
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,548
I've got one for this group. We were running late today and I dropped my wife and kids at curbside check-in so I could go park the car. Besides the fact that I am gold and get free bags that way, both my wife and I have our own AA credit cards. We are all on the same PNR. She didn't realize the bags were supposed to be free and paid the curbside guy not only the convenience fee, but also a checked bag fee. This isn't AA directly. The contract this service out to Bags, Inc. which is now opened by SP Plus whoever they are.
I sent an email to these guys but curious if anyone else has had experience with this and can advise on how to proceed.
I sent an email to these guys but curious if anyone else has had experience with this and can advise on how to proceed.