AA Guide & FAQ: Segment - What counts as a Segment?
#31




Join Date: Jun 2004
Location: AVL
Programs: AA Exec Plat, Bonvoy Titanium
Posts: 676
AA didn't credit me with a segment on an award ticket on 10/19 from PHL-AVL, but credited me the return on 10/25. What is the best way to contact AA to get my segment? I need this segment to get to my 30 before a bunch of international flights that i want to try to use SWUs for.
Thanks.
Rich
Thanks.
Rich
#32
FlyerTalk Evangelist




Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,192
AA didn't credit me with a segment on an award ticket on 10/19 from PHL-AVL, but credited me the return on 10/25. What is the best way to contact AA to get my segment? I need this segment to get to my 30 before a bunch of international flights that i want to try to use SWUs for.
Thanks.
Rich
Thanks.
Rich
#34




Join Date: Jun 2004
Location: AVL
Programs: AA Exec Plat, Bonvoy Titanium
Posts: 676
I called and I got through surprisingly quick. The agent said she added the segment to my account. i got an email a couple minutes later showing the flight "mileage" request and saying it could take up to 30 days to reflect in my account. Not happy about that. i hope it appears sooner.
#35



Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,268
Anyone know how I can see which previous flights earned a segment or not?
I can only see my total segments earned so far and want to make I didn't miss out on a segment I should have gotten this year.
I can only see my total segments earned so far and want to make I didn't miss out on a segment I should have gotten this year.
#37
FlyerTalk Evangelist




Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,192
The counter just shows the total number of segments but there's no way to get any details other than that. You just have to manually verify.
#38



Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,268
#39
FlyerTalk Evangelist




Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,192
#40




Join Date: Dec 2001
Posts: 370
Reviving this thread as I haven't found any other posts lately.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
#41




Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS Atmos Ag
Posts: 1,561
Reviving this thread as I haven't found any other posts lately.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
#42



Join Date: Jul 2008
Location: PHL
Programs: AA EXP
Posts: 978
Reviving this thread as I haven't found any other posts lately.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?
Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.
#43




Join Date: Dec 2001
Posts: 370
it is my understanding that I am only eligible for Loyalty Choice awards at the 125k++ level with 30 segments. It is also my understanding that *some* award segments count towards this requirement, but cant find a definition as to which segments count.
#44
FlyerTalk Evangelist




Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,192
You are living in the past. Refresh your browser, clear your cookies. The 30 segment requirement was only for the first year ('22-'23) of the Loyalty Point program. AA dropped that requirement last year going forward. Segments are meaningless now.
Last edited by JJeffrey; Apr 23, 2024 at 7:16 am
#45




Join Date: Dec 2001
Posts: 370
Youre absolutely right. I feel both foolish and relieved. The first google result for loyalty choice awards is the 22-23 info and I relied on that for my information. Thanks for the education. Hope this helps others looking for the same!


