FA Thank you notes: pax trashed several. Worth it?
Feb 6, 2020, 12:46 pm
#46
Join Date: Oct 2009
Location: RNO, PHL, SLC
Programs: DL Platinum, AA EXP
Posts: 214
I woke up to a note after a redeye from the west coast into PHL (attached), and I loved that personal touch. Obviously, I didn't sleep much on this flight and, probably because of this note, I still remember the friendly and excellent service.
Feb 6, 2020, 12:55 pm
#47
Original Poster
Join Date: Jan 2006
Location: lax
Posts: 3,890
Feb 6, 2020, 1:12 pm
#48
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
H*** YES!
Dear Skylady,
This “sits” on my desk, and so I think you should keep it up!
Most PAX, are Philistines (Look it up,). At least you know how to read a clock, tie your shoes, and are able to both print AND write in cursive.🙀
Keep up the Great work!
Last edited by Dallas49er; Feb 6, 2020 at 3:06 pm
Feb 6, 2020, 1:32 pm
#49
Join Date: May 2013
Location: USA
Programs: AA Plt Pro, UA Silver, DL, QF; HHonors Diamond, Marriott Gold
Posts: 128
I think it's a very nice touch. It's probably not appreciated by all, but I would imagine most at least appreciate the sentiment, even if they leave the note behind in this world of bursting at the seams carry-ons.
Feb 6, 2020, 1:51 pm
#51
Join Date: Oct 2009
Location: RNO, PHL, SLC
Programs: DL Platinum, AA EXP
Posts: 214
Looks like our notes came from the same FA judging from the handwriting and heart??
Feb 6, 2020, 1:57 pm
#52
Join Date: Sep 2019
Location: NJ
Programs: Delta Plat, UA Silver, HHonors Diamond, Bonvoy Silver, Hertz PC
Posts: 12
I received one once. In addition to the personalized "thank you," the FA also included my connecting information. I thought that was such a nice gesture. I put it into my purse and kept it for a while, I appreciated it and it made me smile.
Feb 6, 2020, 2:15 pm
#53
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
I appreciate it. Got one once. Threw it in my laptop bag and tossed it when I got home. I'm just not super sentimental and don't keep a ton of stuff like this. That being said, I made a point to at least bring it off the plane.
Feb 6, 2020, 2:26 pm
#54
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I'm presumable the FAs would expect that most paxs would probably discard it but not on the a/c floor. As far as writing notes to the entire plane. If you are willing to give up the beverage service in Y then presumably FAs would have the time to sit in the galley and write 150+ thank you notes.
Feb 6, 2020, 2:38 pm
#55
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Gold, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,365
The message was received and likely appreciated. The paper is just a way of conveying the message, so it's not really necessary anymore. Try not to feel sad--you put a lot of good karma out there with your kindness.
Feb 6, 2020, 2:40 pm
#56
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
When I've flown DL in Delta 1 intl I've found a "thank you" note on my ledge upon boarding the plane, I asked in DL-FT whether the notes were handwritten or computer generated...they looked too neat , The notes shown "above" definitely look handwritten.
PS: In 6 years as an EXP I've never gotten a tyn.
PS: In 6 years as an EXP I've never gotten a tyn.
Feb 6, 2020, 2:48 pm
#57
Join Date: Apr 2019
Location: MCO-TPA
Programs: AA EXP, UA, B6, DL, Bonvoy Lifetime Platinum, Hilton, National
Posts: 199
Have received these twice. Both times they came home with me. I remember when the first one was delivered, passenger across the aisle from me was actually touched by it. He said to the FA, “2 million miles, and this is a first”. Being nice never goes out of style.
Feb 6, 2020, 2:51 pm
#59
Join Date: Nov 2013
Posts: 542
Maybe I'm a rube but what exactly are you supposed to do with notes and cards? Is there a rule to how long you're supposed to keep one? It is the same conundrum as cards received during a holiday. You can appreciate the message but what do you do with it? Is there an amount of time you need to wait before trashing it? Are they supposed to be stored forever?
Feb 6, 2020, 3:05 pm
#60
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I have appreciated receiving mine. I won't pretend it's making its way to my mantle at home, but the effort is appreciated by many of us including myself. Same with FA's that make the effort to check the manifest when greeting me in J/F. "Hello Mr. Gig103 I see you have selected the beef" is a nice touch.