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Old Dec 17, 2019, 11:05 am
  #1  
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Join Date: Mar 2011
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Exec World Elite Card ?

Sorry if this is covered elsewhere or feel free to merge. My renewal is coming up in Jan and don't see much reason to keep as I had it primarily for my spouse and extended family getting Club access (I think one person used it once this year) and the 2/times bonus using for AA tickets is pretty weak compared to my Amex bonus.

Has anyone had luck at them waiving - or reducing - the annual fee? I put ~100K on it this year, but inclined to cancel if they don't waive the fee this year. Many thanks.
morrisunc is offline  
Old Dec 17, 2019, 11:26 am
  #2  
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Originally Posted by morrisunc
Sorry if this is covered elsewhere or feel free to merge. My renewal is coming up in Jan and don't see much reason to keep as I had it primarily for my spouse and extended family getting Club access (I think one person used it once this year) and the 2/times bonus using for AA tickets is pretty weak compared to my Amex bonus.

Has anyone had luck at them waiving - or reducing - the annual fee? I put ~100K on it this year, but inclined to cancel if they don't waive the fee this year. Many thanks.
Given that this is a $450 AF card that comes with lounge access, I'm not aware of Citi ever waiving the annual fee (otherwise everyone would be doing it). When you call to cancel they will most likely offer you some type of retention offer.

I'd recommend asking over in the Citi forum where the Citi experts can chime in...

https://www.flyertalk.com/forum/citi...all-cards.html
JJeffrey is online now  
Old Dec 17, 2019, 11:38 am
  #3  
 
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
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Most people here have it just for the lounge access, because it's less expensive than getting it from AA directly. I personally don't put much spend on it--right now just Lyft rides for the $10 credit each month.
donotblink is offline  
Old Dec 17, 2019, 12:07 pm
  #4  
 
Join Date: Sep 2013
Location: ORD
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My boss puts 100% of his spend on this card and was able to get them to waive the fee a few years ago. I know his spend is well north of $100k. I didn't ask him if he was successful a second time or not. He basically used his regular Citi AA Mastercard since the 90s as his primary card then upgraded to the Exec two years ago. I don't know if his yearly spend, long history, or combo of both resulted in the waiver. It never hurts to ask to see if they will waive it.
chicago747 is offline  
Old Dec 17, 2019, 12:08 pm
  #5  
 
Join Date: Aug 2008
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If you only used the lounge access once this year, that was a very expensive visit, as opposed to buying a day pass $59.00. If overall you do not make use of all the "added-on" benefits the card has to offer, there are plenty of other credit cards where you can maximize your 100k spend.
arollins is offline  
Old Dec 17, 2019, 1:09 pm
  #6  
 
Join Date: Nov 2001
Location: RDU
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They will definitely waive some or all of it based on your spend, especially if you threaten to cancel. Check out the Citi forum and you'll see a thread on retention offers.
dave_261 is offline  
Old Dec 17, 2019, 4:35 pm
  #7  
 
Join Date: Oct 2010
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Originally Posted by arollins
If you only used the lounge access once this year, that was a very expensive visit, as opposed to buying a day pass $59.00. If overall you do not make use of all the "added-on" benefits the card has to offer, there are plenty of other credit cards where you can maximize your 100k spend.
While it is difficult to justify the AF for 1x per year lounge access, I often find signs during peak travel periods (very common with banked flights) when day passes are not accepted, increasing the value of membership.
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Old Dec 17, 2019, 6:42 pm
  #8  
 
Join Date: Mar 2010
Location: CMH
Posts: 100
Originally Posted by donotblink
Most people here have it just for the lounge access, because it's less expensive than getting it from AA directly. I personally don't put much spend on it--right now just Lyft rides for the $10 credit each month.
Lyft credit? Did you have to call for this one? I don't see it listed on my card benefits.
taseas is offline  
Old Dec 17, 2019, 8:20 pm
  #9  
 
Join Date: Mar 2001
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Posts: 623
Originally Posted by taseas
Lyft credit? Did you have to call for this one? I don't see it listed on my card benefits.
I hadn’t heard about this either but it’s a World Elite Mastercard benefit (so the Barclays Aviator Red card also has it) where you get a $10 credit for 5 rides in a calendar month.
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flightrisk is offline  
Old Dec 18, 2019, 3:37 am
  #10  
 
Join Date: Jun 2013
Location: Roswell, GA
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Posts: 3,191
Originally Posted by morrisunc
Sorry if this is covered elsewhere or feel free to merge. My renewal is coming up in Jan and don't see much reason to keep as I had it primarily for my spouse and extended family getting Club access (I think one person used it once this year) and the 2/times bonus using for AA tickets is pretty weak compared to my Amex bonus.

Has anyone had luck at them waiving - or reducing - the annual fee? I put ~100K on it this year, but inclined to cancel if they don't waive the fee this year. Many thanks.
If you are spending 100K on that card... call them .. to make you an offer that you like, otherwise just let them know (nicely) that you will be moving your spend to another card.
I would not keep it for the lounge access... alone.
fotographer is offline  


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