AA travel voucher value more than offered
Nov 20, 2019, 8:41 pm
#1
Original Poster
Join Date: Jun 2011
Location: RNO
Programs: UA,AA, WN
Posts: 378
AA travel voucher value more than offered
Wife and I received DB vouchers recently and I redeemed them for more value than issued for. Each voucher had a value of $475, or total of $950. Booked two tickets for a total of $849. Redeemed them today at the airport for the two tickets. Should have gotten back a voucher for $101, but instead received $201. When asked why the tickets priced out different than what the booked reservation valued them at the answer puzzled me. The agent told me when the tickets cost less then the value of the vouchers there are no tax’s collected on them, hum. Can anyone shed an option on this?
Nov 20, 2019, 9:07 pm
#2
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
(Not sure if that sheds an option though)
Nov 20, 2019, 9:51 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,249
Not sure what opinion is there on this. But heres a confirmation.
Nov 20, 2019, 9:53 pm
#4
Original Poster
Join Date: Jun 2011
Location: RNO
Programs: UA,AA, WN
Posts: 378
First a correction, the new voucher is $210.02. The answer from the agent was there were no tax’s on the tickets because the price of them was less than the value of the voucher, I have received several DB’s in the past and never run into this. Not complaining only asking if anyone has seen this before.
Nov 20, 2019, 10:11 pm
#5
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
First a correction, the new voucher is $210.02. The answer from the agent was there were no tax’s on the tickets because the price of them was less than the value of the voucher, I have received several DB’s in the past and never run into this. Not complaining only asking if anyone has seen this before.
I am fairly sure you pay the security fee.
Nov 21, 2019, 12:05 am
#6
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,037
First a correction, the new voucher is $210.02. The answer from the agent was there were no tax’s on the tickets because the price of them was less than the value of the voucher, I have received several DB’s in the past and never run into this. Not complaining only asking if anyone has seen this before.
Nov 21, 2019, 12:51 am
#7
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,417
As others have mentioned, when you pay for a flight where the voucher amount > ticket amount, certain taxes are backed out.
Here's an example tax breakdown from a recent ticket of mine:
Total fare when I put the reservation on hold was $376.60
Base fare: $323.72
Taxes/fees: $52.88
So when my ticket was issued, only $332.72 ($323.72+$9.00) was deducted from my voucher.
Here's an example tax breakdown from a recent ticket of mine:
Total fare when I put the reservation on hold was $376.60
Base fare: $323.72
Taxes/fees: $52.88
- $9.00 Passenger Facility Charge (XF) stays in
- $8.40 Segment Tax (ZP) is backed out
- $24.28 Transportation Tax (US) is backed out
- $11.20 Security Fee (AY) is backed out
So when my ticket was issued, only $332.72 ($323.72+$9.00) was deducted from my voucher.