formeraa

My 80 year old Mother loves the guac in the AC!

That said, the problem with AA right now is consistency. Some crews are VERY good; others not so much. The bad ones really provide poor service (and would probably be fired, except for the unions).

enviroian

The 332 and 333's are nice planes although fairly outdated. No, they aren't their 772 or 77W but just be thankful to all that his holy that you aren't on one of their over the pond 757-200's.

enpremiere

If needed in IRROPS, the safe word is “Barclays Application”

bitterproffit

As I stated, I flew PHL to LHR and had a really good flight. It was the A330

I flew home from LHR-BNA on BA. I was squeezed against the wall flying backwards on a new dreamliner that BA thought 7 across would be acceptable (vs 4 across on the AA dreamliner I flew LAX to Narita)

So, it could be worse, you could be flying on British Airways.

seigex

Won't be anything special. Cabin is nicer than you'd find on domestic, seats are good enough. You'll see FAs 3 or 4 times during the flight, first meal, desert, coffee in the middle, and meal 1.5 hours or so before landing. If you want a drink in the middle, you'll usually have to go track someone down in the galley area, but they'll typically accommodate or you'll find waters and coke products in the bar area. Otherwise, pretty similar to what you'd expect in a domestic business cabin, just bigger.

Close2KADS

I’m based out of DFW, so haven’t flown the 330, but have done enough AA TATL J to agree with comments about crew inconsistency; you just never know. One point I’ll strongly suggest is to preorder your meal selection. If you’re at the wrong end of the order sequence, you may not have more than one option.

355F1

Damn those Aussies!!!


hah!

NotDuncan

I got your joke, bitterprofit, tho I have to agree about the millenial obsession with avocado. AFAIC, the only use for avocado is to turn it into guacamole. Without pico and lemon juice, it's just a nasty vile gunk!

Back to OP; If you set your expectations fairly low, you'll probably be pleasantly surprised. This isn't CX F, a suite at the Dorchester with a private butler, nor is it dinner at Le Bernardin. What you will get, is a comfortable seat/lay flat bed, probably fairly attentive and maybe even friendly service, a so-so airplane meal, and all the free booze you can guzzle, if that's your scene. I'm pretty pedestrian by FT standards, a couple TATLl J trips a year, four or five domestic F trips, and maybe one or two shorter international like Caribbean or Canada. I've had that routine for over 20 years, and have never encountered some of the nightmare service scenarios that are on FT all the time.

PHL

The oldest A332 in the fleet is 10 years old. I don't call that "older". The oldest A330-300 in the fleet dates back to 2000, but they've been renovated of course and the 1x2x1 business seating on both variants is perfectly comfy. Especially for a ~6.5 hour ride PHL-DUB.

I think you'll be fine. But as a DL loyalist that I presume you are, please report back and give us your thoughts on comparable A330 intl. DL service in business class. The lack of a Flagship Lounge sucks for the moment, but it's nice to hear that the construction is under way!

C17PSGR

Like others, I've seen inconsistency on the service ethos of FAs working biz but it has been mostly good. In fact, I'm having a hard time thinking of a bad experience on a LUS A330 with service in biz.

If you were flying through anywhere other than Philadelphia, you'd have a much better Lounge experience with American compared to Delta since the Flagship Lounge is far better than Sky clubs. Unfortunately, you're hitting the time when the Admirals Club is under construction 4 conversion to a flagship Lounge. The AmEx Lounge is the only good option and it is usually packed with the international flights.

On board, you'll have a good business seat that is comprable to what you have on Delta. The inconsistency others complain about is whether the flight attendants disappear after serving a meal or whether they provide appropriate business class service of walking through the cabin refilling drinks and talking to customers. On all four of my transatlantic business cabin trips on AA this year, I've had good service with everything I expected and no complaints. It's not Qatar business class but certainly better than Iberia and probably comparable to where Delta is now.

The inconsistency I see is transpacific business class on AA.

javabytes

Compared to D1, you're unlikely to be blown away, but it should be a decent experience. The seats on the 332 are among the better seats AA flies. Food can be iffy, but PHL-DUB is a short flight. Even under 6 hours wheels up to wheels down some days. If you want as close to a good night's sleep as you can get, then definitely eat on the ground and tell the cabin crew not to wake you for any meals.