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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2020-2022)

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Old Jan 6, 2020, 12:24 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Microwave
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.

Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.


Link to aa.com Admirals Club, Flagship Lounge Access rules.

Also see Admirals Club rates increasing, new restrictions: 2019

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE


The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.


Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

NOTE: The kduarte Lounge Access tool page has become unavailable

="3"%Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes

American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights

American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp


Traveling Flagship® Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW) (2019)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● 2019 year thread:https://www.flyertalk.com/forum/amer...es-2019-a.html



. . . ● 2017 year thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
="4"%Admirals Club Membership + Reciprocal Qantas Club Access (master thread)
="3"%Note: Qantas Club access for Admirals Club members has recently CHANGED
="3"%Admirals Club members

="3"%As an Admirals Club annual, lifetime member, Citi® / AAdvantage® Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has recently changed (again):
="3"%Select Qantas Clubs when departing on the same day on a

Qantas operated flight or an American marketed flight operated by Qantas
.

NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will soon begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to Australian Business Traveller article.

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation:
  • Government-issued photo ID
    • Admirals Club membership card
      • Applicable boarding pass for same day travel

NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan







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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2020-2022)

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Old Oct 24, 2020, 10:01 pm
  #241  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,528
Originally Posted by ranran
I am flying AA from PHL in FC to LAX on 10/31 and looking for open lounges before flying to SJD, NOT MEX in BC. I am AAPlat with AMEX Plat and AAdvantage Silver MC.
I am not even sure which lounges are even open in LAX but from what I have read, I don't meet the criteria to enter the Admirals Club or the Flagship. It looks like I am limited to only two; Alaska and Centurion and that is if they are open.
If I am mistaken, please advise.
That sounds correct. The AmEx lounge is still closed though.

Alaska lounge is open. You’d need to utilize Priority Pass from your AmEx Plat to get in. They’ve been known to restrict access when the lounge gets too full, so keep that in mind.
econ is offline  
Old Oct 25, 2020, 2:34 am
  #242  
Moderator: American AAdvantage
 
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Originally Posted by ranran
I am flying AA from PHL in FC to LAX on 10/31 and looking for open lounges before flying to SJD, NOT MEX in BC. I am AAPlat with AMEX Plat and AAdvantage Silver MC.
I am not even sure which lounges are even open in LAX but from what I have read, I don't meet the criteria to enter the Admirals Club or the Flagship. It looks like I am limited to only two; Alaska and Centurion and that is if they are open.
If I am mistaken, please advise.
on the basis if status and flying to SJD, the only lounge you’d be eligible for would be the Centuruon Lounge, but unfortunately it’s closed.
JDiver is offline  
Old Oct 27, 2020, 11:04 am
  #243  
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Originally Posted by JDiver
on the basis if status and flying to SJD, the only lounge you’d be eligible for would be the Centuruon Lounge, but unfortunately it’s closed.
Reminds me I was at the airport once and saw SJC, SJC, SJO flights all in the same area of the airport..... Hope no one got confused at the San Jose announcements
mvoight is offline  
Old Mar 18, 2021, 11:35 pm
  #244  
 
Join Date: Nov 2017
Posts: 94
I'm flying DOH-SFO-SEA tomorrow on QR J followed by AS F. Since AS is not yet officially a part of OneWorld, am I correct in assuming that I won't have AC access in SFO?
forthecookies is offline  
Old Mar 19, 2021, 4:22 am
  #245  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by forthecookies
I'm flying DOH-SFO-SEA tomorrow on QR J followed by AS F. Since AS is not yet officially a part of OneWorld, am I correct in assuming that I won't have AC access in SFO?
Paid Alaska First gets you access to the Alaska lounge, however, there is no Alaska lounge in SFO.

Alaska Lounge access is free with a First Class fare or a First Class award ticket on your day of travel.
Global321 is offline  
Old Mar 19, 2021, 8:17 am
  #246  
 
Join Date: Nov 2017
Posts: 94
Originally Posted by Global321
Paid Alaska First gets you access to the Alaska lounge, however, there is no Alaska lounge in SFO.

Alaska Lounge access is free with a First Class fare or a First Class award ticket on your day of travel.
Yep, hence why I was hoping the OW J angle might work in my favor instead. Oh well.
forthecookies is offline  
Old Apr 6, 2021, 9:29 am
  #247  
 
Join Date: Mar 2019
Posts: 773
Do I get access with ba silver/sapphire to the flagship aa in jfk?
Ijones027 is offline  
Old Apr 6, 2021, 9:38 am
  #248  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Originally Posted by Ijones027
Do I get access with ba silver/sapphire to the flagship aa in jfk?
In the past, yes, as long as you were departing on a OW flight. However it is closed for the time being. The downgraded lounge option currently is the Admirals Club.
teemuflyer is offline  
Old Apr 6, 2021, 9:39 am
  #249  
 
Join Date: Mar 2019
Posts: 773
Originally Posted by teemuflyer
In the past, yes, as long as you were departing on a OW flight. However it is closed for the time being. The downgraded lounge option currently is the Admirals Club.
bizzare I'm seeing it open on Google and reviews in the past weeks
Ijones027 is offline  
Old Apr 6, 2021, 9:42 am
  #250  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Originally Posted by Ijones027
bizzare I'm seeing it open on Google and reviews in the past weeks
The space used by the Flagship Lounge is being used as overflow for the AC. But it doesn't offer the normal higher end amenities in F&B one would normally expect from a Flagship Lounge.

https://www.aa.com/i18n/travel-info/...hip-lounge.jsp
teemuflyer is offline  
Old Apr 6, 2021, 9:47 am
  #251  
 
Join Date: Mar 2019
Posts: 773
Originally Posted by teemuflyer
The space used by the Flagship Lounge is being used as overflow for the AC. But it doesn't offer the normal higher end amenities in F&B one would normally expect from a Flagship Lounge.

https://www.aa.com/i18n/travel-info/...hip-lounge.jsp
ah interesting guess I'll go to the ac,I remember the flagship, I'm surprised aa could build such a nice lounge
Ijones027 is offline  
Old Jun 4, 2021, 2:34 am
  #252  
 
Join Date: Aug 2019
Posts: 74
Flying on an award ticket QR MLE-DOH-DFW then AA DFW-ORD in J (U class tickets) booked with AA miles. Non-OW sapphire/emerald. Am I correct in assuming we won't have access in DFW?
JustSomeFlyer is offline  
Old Jun 4, 2021, 4:31 am
  #253  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Originally Posted by JustSomeFlyer
Flying on an award ticket QR MLE-DOH-DFW then AA DFW-ORD in J (U class tickets) booked with AA miles. Non-OW sapphire/emerald. Am I correct in assuming we won't have access in DFW?
Since you are flying all OW and the long haul flight is in J, you'll have access at DFW as long as the connection to ORD is on the same day, or before 6:00 AM the next morning.
SPN Lifer and LCSinTexas like this.
teemuflyer is offline  
Old Jun 15, 2021, 8:50 am
  #254  
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Given the choice between D-15 and D-30 at MIA, which is better?
mahasamatman is offline  
Old Jun 15, 2021, 10:20 am
  #255  
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Originally Posted by mahasamatman
Given the choice between D-15 and D-30 at MIA, which is better?
Whichever one you can find a seat in.
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