AA Oversold Business class on our flight this week, we lost award seats
#122
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I strongly suspect the agents at DTW will kick the can over to PHL to "fix" the problem. They'll say "we show you confirmed in business, you can get your boarding pass at the gate in PHL."
Not sure how long the connection is, but time obviously works against OP. Maybe PHL-MAN is the best option at that point, if there are even any seats left by then. Or maybe they could get OP on something like PHL-AMS-EDI, using KL on the second segment (I haven't checked timing or availability)
Not sure how long the connection is, but time obviously works against OP. Maybe PHL-MAN is the best option at that point, if there are even any seats left by then. Or maybe they could get OP on something like PHL-AMS-EDI, using KL on the second segment (I haven't checked timing or availability)
So be cautious of them trying to punt it down stream.
#123
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Im putting my money on OP gets original seats if crew rest ends up not needed or will be downgraded to Y because there is not an option to go via other carriers in J on an acceptable routing. They will VDB someone in Y if needed to get OP a pair of seats but probably won’t need to given no shows, misconnects, etc
#125
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OP, I like your order -- good job being prepared! As others have said, I have never met a good gate agent in PHL, so if you do wind up downstream, go to the club and have them sort you there.
#127
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Well, PHL-MAN is down to J3, and PHL-EDI is completely zeroed out in both cabins. BA ORD-LHR is still showing J2.
Hope things work out, but I think this illustrates the risk of waiting to resolve things at the airport.
Hope things work out, but I think this illustrates the risk of waiting to resolve things at the airport.
#128
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Then (at least not at the very last minute), I saw a schedule change. Problem was, the first flight of the two flights home now departed before our cruise was even scheduled to dock, never mind allowing time to disembark, taxi over, etc. We had allowed quite a few hours originally.
And it wasn't even our planned routing.
It turned out that the first flight, direct to LHR (from where we had a non-stop home), had been... discontinued. Poof.
Bottom line, we threw a fit (gently, of course!), and lo and behold, we suddenly had tickets on a NON-partner airline to get us to another city where we could at least get to LHR the same day. It meant three flights rather than two, but at least those flights actually existed.
Point is, because BA totally discontinued the flight we had been ticketed/confirmed on, they did indeed do "what it took" aka "made magic happen" to get us vaguely close to our original schedule and routing, even though it included a flight on a total non-partner. We obviously don't know "how" they "purchased" the two tickets for us on that flight (cash? "professional courtesy" or airline equivalent? or ?).
But we did have to claim our luggage, before and after the middle non-partner flight, as there was, so they claimed, no way to arrange the baggage straight through. Not a problem.
GC
#129
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I'm still very confident that the OP will be able to board the AA flight to EDI - and with seats in J/C class.
Last edited by SK AAR; May 22, 2019 at 3:17 am
#130
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Point is, because BA totally discontinued the flight we had been ticketed/confirmed on, they did indeed do "what it took" aka "made magic happen" to get us vaguely close to our original schedule and routing, even though it included a flight on a total non-partner. We obviously don't know "how" they "purchased" the two tickets for us on that flight (cash? "professional courtesy" or airline equivalent? or ?).
Unfortunately for the OP, EC261 only applies to AA for flights departing Europe , whilst for BA the regulation applies both to and from Europe
#131
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If you do end up on the LHR route, don't let a lack of J seats on the LHR/EDI leg hang it up. Y for a 300-mile flight is the least of the down-sides.
#132
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It's too bad that none of those phone agents and supervisors the OP spent hours talking with were able to simply protect OP on the PHL-MAN flight.
#133
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#135
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The first flight with two seats available out of lhr to Edinburgh is at 320 so lhr isn't a good option.
there are still two J seats available to Manchester. I am assuming because of all the open J seats, as was offering lbfu at checkin which is why it dropped.
But ... plenty of opportunities for misconnects and I'm also skeptical as to why those seats are blocked.
there are still two J seats available to Manchester. I am assuming because of all the open J seats, as was offering lbfu at checkin which is why it dropped.
But ... plenty of opportunities for misconnects and I'm also skeptical as to why those seats are blocked.