Old May 22, 19, 3:45 am
  #130  
Dave Noble
FlyerTalk Evangelist
 
Join Date: Jan 2002
Posts: 39,812
Originally Posted by GeezerCouple View Post
Point is, because BA totally discontinued the flight we had been ticketed/confirmed on, they did indeed do "what it took" aka "made magic happen" to get us vaguely close to our original schedule and routing, even though it included a flight on a total non-partner. We obviously don't know "how" they "purchased" the two tickets for us on that flight (cash? "professional courtesy" or airline equivalent? or ?).
Since this was a BA operated flight , BA was required under EC261/2004 to rebook the passenger at the earliest opportunity - also , if this only happened within 14 days of departure, then likely eligible for compensation of EUR300/EUR600 too

Unfortunately for the OP, EC261 only applies to AA for flights departing Europe , whilst for BA the regulation applies both to and from Europe
Dave Noble is offline