Mar 23, 2019, 1:37 am
Last edit by: JY1024
2019 Flight [xx] Cancellation / Delay / Diversion etc. on [date] (consolidated)
With hundreds of annual reports of and queries about delayed, diverted, canceled flights we have established this consolidated thread to prevent these from overwhelming other forum threads.
For assistance and useful resources when your flight is affected, see AA OSO, IROPS / IRROPS, travel policy, delay, cancel etc. resources (master thread)
● For information on current and recent AA flight delays, check out: AACargo.com
● For information on U.S. Airport Delays, check out: FAA Flight Delay Information
● For information about holds, delays, etc. on airports, flights, historical data check FlightStats.
● KVS Availability Tool - read here for further information, with access to WSpan Operational Info.
● ExpertFlyer also provides FLIFO / Flight Status Comments for current flights in it's Flight Status section here.
● For "translation" of FLIFO terms, use this page on FlyerGuide.
● For current and forecasted weather delays, use Weather.com Airport Delays
● To see a flight's path within the US radar areas and delay histories, use FlightAware flight tracking. (N.B. Some features require a free signup.)
Flight [xx] Cancellation / Delay / Diversion etc. on [date] 2019 (consolidated)
Aug 17, 2019, 7:10 pm
#286
Join Date: Mar 2002
Location: YYJ
Posts: 4,137
Why do you believe it will result in a cancellation? The aircraft has boarded and is waiting to depart PHL. Appears that your flight will stop in MIA, potentially for a crew change, en route to PHL.
Aug 17, 2019, 7:40 pm
#287
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,638
Currently the inbound is shown as having departed PHL at 21:19 and awaiting takeoff. It's due in CUN at 23:59.
Based upon the information on FlightAware, the CUN-MIA-PHL flight is not due to arrive in PHL until 08:45 on Sunday, August 18. AA.com, though shows it flying non-stop and due in PHL at 03:29.
Based upon the information on FlightAware, the CUN-MIA-PHL flight is not due to arrive in PHL until 08:45 on Sunday, August 18. AA.com, though shows it flying non-stop and due in PHL at 03:29.
Aug 17, 2019, 8:13 pm
#288
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,638
CUN-MIA 00:40 - 03:29
MIA-PHL 06:05 - 08:54
I have no idea how they are planning to turn around a B763 in CUN in 41 minutes.
Aug 17, 2019, 11:35 pm
#289
Join Date: Feb 2017
Location: Glasgow
Posts: 131
Absolute nightmare from start to finish. Ended up being rerouted. Couldn’t risk the flight being cancelled. The departure time updated 12 times and just kept getting later and later. Apparently it is going via MIA due to CBP being closed in Philly.
Going to need a direct email for customer relations as I don’t think their 2000 character form is going to be enough.
Ground service and communication from AA have been simply awful.
Going to need a direct email for customer relations as I don’t think their 2000 character form is going to be enough.
Ground service and communication from AA have been simply awful.
Aug 18, 2019, 7:31 am
#290
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Seriously? Your post here is probably enough for CR.
Aug 18, 2019, 7:42 am
#291
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Anything exceeding 1,000 characters won't even get read. Three short declarative sentences are about the maximum worthwhile note. Bear in mind that AA already has a preformatted response for this flight and that is what you will get.
Aug 18, 2019, 12:12 pm
#292
Join Date: Feb 2017
Location: Glasgow
Posts: 131
We had issues out with the delay. Mainly relating to staff incompetence.
Aug 18, 2019, 12:49 pm
#293
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Aug 18, 2019, 12:54 pm
#294
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
2000 characters should be more than enough to cover both the delay and the communications issues.
Aug 18, 2019, 8:11 pm
#295
Join Date: Oct 1999
Location: St. Louis, MO
Posts: 2,055
Looks like tonight's AA160 ORD-ATH is returning to Chicago after turning around a little more than 1 hour into its flight.
Aug 19, 2019, 6:33 pm
#296
Join Date: Nov 2010
Programs: AA, onePass
Posts: 317
Apparently flight 160 started out this morning at 9:26 am for ATH and was diverted again to LHR according to Flightaware. And tonight’s flight is 2 hrs late.
Does anyone know what is happening? I am scheduled on this flight Saturday.
Does anyone know what is happening? I am scheduled on this flight Saturday.
Last edited by nalismom; Aug 19, 2019 at 6:45 pm
Aug 22, 2019, 9:24 am
#297
Join Date: Feb 2017
Location: Glasgow
Posts: 131
Thanks for everyones input on this. Admittedly I was wound up when I was posting. It turned into a travel nightmare so here is a quick update.
We were in CUN for approx 11:30 for our 13:59 departure. By the time we arrived at the airport it had been pushed back to 15:00. 12 further updates followed with constant pushbacks on the departure time. Eventually re-routed for DFW with an overnight stop. The airline didn't take responsibility for the hotel despite the agent confirming this would be arranged at DFW. They have offered vouchers for the various troubles (I had a list - genuinely the worst treatment I have ever experienced from an Airline and I have flown United, Easyjet and various Euro budget airlines) but are still refusing to accept responsibility for the accommodation. Waiting on a further reply.
One positive so far from this... I was credited with the tier points for the extra flight, which unexpectedly pushed me into BA silver/OW Sapphire
We were in CUN for approx 11:30 for our 13:59 departure. By the time we arrived at the airport it had been pushed back to 15:00. 12 further updates followed with constant pushbacks on the departure time. Eventually re-routed for DFW with an overnight stop. The airline didn't take responsibility for the hotel despite the agent confirming this would be arranged at DFW. They have offered vouchers for the various troubles (I had a list - genuinely the worst treatment I have ever experienced from an Airline and I have flown United, Easyjet and various Euro budget airlines) but are still refusing to accept responsibility for the accommodation. Waiting on a further reply.
One positive so far from this... I was credited with the tier points for the extra flight, which unexpectedly pushed me into BA silver/OW Sapphire
Aug 22, 2019, 12:36 pm
#298
Join Date: Mar 2002
Location: YYJ
Posts: 4,137
I wonder if the reason for denying your accommodation was that you voluntarily chose the overnight routing rather than waiting for the original (delayed) flight.
The flight did eventually depart, and would not have required accommodation, so I can see why they wouldn't want to provide it.
The flight did eventually depart, and would not have required accommodation, so I can see why they wouldn't want to provide it.
Aug 22, 2019, 2:03 pm
#299
Join Date: Feb 2017
Location: Glasgow
Posts: 131
I wonder if the reason for denying your accommodation was that you voluntarily chose the overnight routing rather than waiting for the original (delayed) flight.
The flight did eventually depart, and would not have required accommodation, so I can see why they wouldn't want to provide it.
The flight did eventually depart, and would not have required accommodation, so I can see why they wouldn't want to provide it.
Aug 28, 2019, 8:06 am
#300
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
Despite some delayed media coverage, it seems to me that the Judge's order has eliminated the problems caused by the mechanics slowdown. On good weather days, AA is operating 99 to 100% of their flights with an on-time performance in the 80s. On bad weather days -- of which there are still more this summer than average -- anything can happen, of course. I ran into the "tarmac rule" and then got my crew timed out last week on a transcon due to a ridiculous ATC delay (no weather problems on either coast, but ATC kept opening and closing air corridors in the Midwest due to thunderstorms, preventing us from ever taking off).
I think this is pretty typical of AA's operation the past few years and similar to that achieved by the other major US airlines (except DL, which runs a better operation).
Does anyone see anything different?
I think this is pretty typical of AA's operation the past few years and similar to that achieved by the other major US airlines (except DL, which runs a better operation).
Does anyone see anything different?