24 Hour Refund: when does the clock start?
Feb 3, 2019, 8:20 pm
#2
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Feb 3, 2019, 8:52 pm
#3
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If purchased at 23:28 and issued at 00:02 , it will be at 23:58 - if purchased at 00:02 , it will be 00:02 the next day
Feb 3, 2019, 10:54 pm
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Feb 4, 2019, 10:05 am
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Feb 5, 2019, 11:25 am
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Feb 5, 2019, 12:35 pm
#9
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There really isn't much to argue about here. AA's service plan is quite clear, e.g. 24 hours from ticket purchase. The fact that some people have been able to exceed the 24 hours is no different than the fact that some people manage to have a change fee or other condition waived. The bottom line is that if you cancel after 24 hours, you should plan on being held to the fare rules, be pleased if you are not, and accepting if you are.
"When you buy a ticket 2 or more days prior to departure via aa.com or by phone with American Airlines Reservations for American Airlines flights (including American Airlines flights operated by codeshare partners), you have up to 24 hours from the time of ticket purchase to receive a full refund for your ticket.... After 24 hours have elapsed, normal refund policies apply to the ticket. If you elect to make changes to the itinerary after the 24 hour time period, a change fee may apply and the ticket price may also change depending on the fare purchased."
"When you buy a ticket 2 or more days prior to departure via aa.com or by phone with American Airlines Reservations for American Airlines flights (including American Airlines flights operated by codeshare partners), you have up to 24 hours from the time of ticket purchase to receive a full refund for your ticket.... After 24 hours have elapsed, normal refund policies apply to the ticket. If you elect to make changes to the itinerary after the 24 hour time period, a change fee may apply and the ticket price may also change depending on the fare purchased."
Feb 6, 2019, 9:01 pm
#10
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Holds are also advertised as being 24 hours, yet the confirmation emails explicitly advise that you have until 11:59 PM the day after the reservation. So it could simply be that AA's definition of 24 hours starts from midnight.
There really isn't much to argue about here. AA's service plan is quite clear, e.g. 24 hours from ticket purchase. The fact that some people have been able to exceed the 24 hours is no different than the fact that some people manage to have a change fee or other condition waived. The bottom line is that if you cancel after 24 hours, you should plan on being held to the fare rules, be pleased if you are not, and accepting if you are.
"When you buy a ticket 2 or more days prior to departure via aa.com or by phone with American Airlines Reservations for American Airlines flights (including American Airlines flights operated by codeshare partners), you have up to 24 hours from the time of ticket purchase to receive a full refund for your ticket.... After 24 hours have elapsed, normal refund policies apply to the ticket. If you elect to make changes to the itinerary after the 24 hour time period, a change fee may apply and the ticket price may also change depending on the fare purchased."
"When you buy a ticket 2 or more days prior to departure via aa.com or by phone with American Airlines Reservations for American Airlines flights (including American Airlines flights operated by codeshare partners), you have up to 24 hours from the time of ticket purchase to receive a full refund for your ticket.... After 24 hours have elapsed, normal refund policies apply to the ticket. If you elect to make changes to the itinerary after the 24 hour time period, a change fee may apply and the ticket price may also change depending on the fare purchased."
Last edited by chessman; Feb 6, 2019 at 9:04 pm Reason: Precision
Feb 6, 2019, 9:49 pm
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Feb 6, 2019, 10:21 pm
#13
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Feb 6, 2019, 10:38 pm
#14
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whoosh, LOL -- not what I was asking, obviously, in light of this entire thread. the whole question is when it ends. end of a "business day" -- or 11:59 p.m. (and what time zone -- time zone of agency, or time zone of departure city like with holds? something else?) -- or is it the the same moment as the time of ticketing but on the next business day?
Feb 6, 2019, 11:18 pm
#15
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whoosh, LOL -- not what I was asking, obviously, in light of this entire thread. the whole question is when it ends. end of a "business day" -- or 11:59 p.m. (and what time zone -- time zone of agency, or time zone of departure city like with holds? something else?) -- or is it the the same moment as the time of ticketing but on the next business day?