Originally Posted by
tismfu
I was told by a phone agent last year that you have up until 11:59pm the day following the time of booking. I do not know if that was factual at the time and / or if that policy has changed.
Originally Posted by
mvoight
I would not count on that, as the publicly available info says 24 hours.
Actually I heard the same thing from EXP agent. I had my ticket purchased mid day and agent told me that 24 hour rule would extend to the end of the business day (ie. purchased 4pm 01/01/18 should be refundable until 11:59pm 01/02/18).