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6 Ck's on my flight and CK Rep and GA made sure only they boarded

6 Ck's on my flight and CK Rep and GA made sure only they boarded

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Old Jan 29, 19, 6:20 pm
  #16  
 
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I assume all these CKs are in J on the JFK-LHR so there is really no reason to board early. There is plenty of overhead space. The FA's don't immediately come around with a pre-departure drink, so why all the fuss. I could see if this was domestic J on a 321.
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Old Jan 29, 19, 8:03 pm
  #17  
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Originally Posted by MarkOK View Post
Honestly, CKs not boarding before Group 1 is one of the least substantial things I could complain about.
That's a different thread........
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Old Jan 29, 19, 9:14 pm
  #18  
 
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Originally Posted by rowingman View Post
I usually get a glass of Dom, in a chilled crystal flute when they pre-board me. I have no idea what the rest of you are experiencing...
They have waiting for me is a glass of Pappy Van Winkle 23 year, with one ice cube.
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Old Jan 29, 19, 10:24 pm
  #19  
 
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Originally Posted by newyorkgeorge View Post
I'm surprised that AA doesn't call CKs by individual name to board. (Some GAs actually do). This would avoid people from Group 9 thinking it's their turn to board when the GA welcomes CKs to board.
I'd not appreciate that. I'm not CK so not something I have to worry about but if I was I'd not want to have my name announced for personal boarding for a host of reasons. As to Group 9 thinking it's their turn when they welcome CKs...well if you're that inept that you think you should board when hearing CK I don't think hearing Mr/Mrs <CK> is going to make any difference.
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Old Jan 30, 19, 6:18 am
  #20  
 
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I saw a CK rep on a domestic flight for the first time on Sunday flying DCA-DFW.
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Old Jan 30, 19, 9:34 am
  #21  
 
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Some agents at ORD are very cool. A gentlemen walked me to the gate and picked me up twice.
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Old Jan 30, 19, 1:26 pm
  #22  
 
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I had 7 or 8 CKs on my flight from DFW to LHR last week. They all boarded first and were checked in by a CK rep at the gate with a clipboard.

There were only two first class A award space seats open on the 77W and I (a lowly EXP) got one of them (cleared only 8 hours before). No idea how that worked out unless either most of the CKs were originally in coach or they had neither a SWU or 15k miles to spare for the upgrade from biz to first. Both unlikely scenarios.

I only saw one of them in first class. I am not complaining, but it was odd (to me at least).

Last edited by davecraze; Jan 30, 19 at 1:33 pm
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Old Jan 30, 19, 3:52 pm
  #23  
 
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The CK experience can be very inconsistent and largely unnecessary. However, when it is needed, it can be very valuable. Boarding first is meh... they used to call us by name until the CK level was made an official tier, then they just called the CKs as a group. Haven't been called to board by name since. If not flying premium (I know... it happens) then boarding first can be very valuable as you can take your time without worrying about the long line behind you.

The cart pickups are hit and miss. I get them sometimes and most times I don't. But I typically plan for a proper connection time so they are not necessary if all goes well. One time though, I ended up having to change the baby at the last second in the MIA flagship lounge prior to my last of the night flight to JFK. If it wasn't for that CK cart, my family and I would have definitely missed the flight as the gate was in terminal E. I did have to ask for the cart though, they didn't outright offer it to me. I appreciated it nonetheless.

Never get the Cadillac in JFK anymore. Always get it in LAX if using the Eagles Nest.
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Old Jan 30, 19, 4:27 pm
  #24  
 
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CK reps are always in non-uniform but formal plain clothes attire (suits) and from what Iíve seen at LGA & ORD and usually pretty consistent as I wait to board behind as a lowly EXP
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Old Jan 30, 19, 4:58 pm
  #25  
 
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Originally Posted by AANYC1981 View Post
CK reps are always in non-uniform but formal plain clothes attire (suits) and from what Iíve seen at LGA & ORD and usually pretty consistent as I wait to board behind as a lowly EXP
Most CK agents I deal with are in uniform. A different uniform than other gate or club agents, but uniform nonetheless.

LGA and ORD not in my usual rotation and I expect this may vary with location.
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Old Jan 30, 19, 5:51 pm
  #26  
 
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The CK pre-boarding is often superfluous, but sometimes very nice...I've been boarded 10+ minutes before the pre-boards while waiting for a minor maintenance sign-off or for the cleaners to leave, and in such cases it's nice to get situated and start working vs standing in the gate area. In some situations, it is also nice to make sure you get your bags in a good location, especially if in the bulk head row...more and more lately I've seen FC passengers have trouble finding bag space in FC. On some occasions, they just drop you off at the plane door, but often they introduce you to the FA as a CK, and I have on many occasions had them facilitate the PDB right then. On at least 2 occasions, the FA came back with "I haven't been catered" or similar (and one time this was a lie) but the CK rep politely "observed" that surely there were some leftovers from the prior flight, and the FA got the hint. It is definitely a YMMV situation.
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Old Jan 30, 19, 5:59 pm
  #27  
 
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Thereís a thread on the BA forum about CK treatment for BA GGL status holders. Over the past couple of years Iíve been met by an AA CK agent about 1/4 of the time at airports where they have a CK team. Itís usually during non-peak times and seems to never happen for me at JFK.

Itís especially useful in the case of missed connnections or tight connections (transfers by car or SUV), or when flying in economy. During a missed connection at CLT I was drive from the gate to the admirals club and walked in through the back entrance.

Iíd say the rate of being met at the gate in economy is higher than when flying in F, it almost feels like a form of shaming for not flying in F on that occasion.

Itís also nice when youíre in the first row and have a carryon bag. One note is that BA GGL are not listed as CK so the only way we board early is when met by an agent.

The more astute members of the CK team text me in advance to meet me, or search online for a photo of me and pick me out of the crowd (they donít have a photo on file for BA members).

Overall itís a nice touch when it happens but not expected, and even led to an interesting discussion at a conference recently where someone else from the conference was in the lounge and watched me get escorted from the lounge to the flight.

By comparison BAís team has met me exactly once ever, in a surprising manner where I have no idea how they picked me out of the crowd. I had a long layover which included a round of the staff changing. It was a very high level of interaction for what amounted to an escort from the LAX TBIT lounge to the gate closest to the lounge (at most a 2 min walk).
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Old Jan 30, 19, 6:05 pm
  #28  
 
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Originally Posted by ikwia View Post
The CK pre-boarding is often superfluous, but sometimes very nice...I've been boarded 10+ minutes before the pre-boards while waiting for a minor maintenance sign-off or for the cleaners to leave, and in such cases it's nice to get situated and start working vs standing in the gate area. In some situations, it is also nice to make sure you get your bags in a good location, especially if in the bulk head row...more and more lately I've seen FC passengers have trouble finding bag space in FC. On some occasions, they just drop you off at the plane door, but often they introduce you to the FA as a CK, and I have on many occasions had them facilitate the PDB right then. On at least 2 occasions, the FA came back with "I haven't been catered" or similar (and one time this was a lie) but the CK rep politely "observed" that surely there were some leftovers from the prior flight, and the FA got the hint. It is definitely a YMMV situation.
Indeed they have some sort of conflict about not boarding anyone too soon, likely has to do with when the crew is considered on the clock. Once the CK agent and I just walked very very slowly down the jet bridge to avoid arriving at the aircraft too soon.
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Old Jan 30, 19, 6:14 pm
  #29  
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Originally Posted by dylanks View Post


Indeed they have some sort of conflict about not boarding anyone too soon, likely has to do with when the crew is considered on the clock. Once the CK agent and I just walked very very slowly down the jet bridge to avoid arriving at the aircraft too soon.
That's funny but very understandable to anyone who travels a lot and pays attention.
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Old Jan 31, 19, 8:51 am
  #30  
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Originally Posted by ryan182 View Post
I'd not appreciate that. I'm not CK so not something I have to worry about but if I was I'd not want to have my name announced for personal boarding for a host of reasons.
Gate agents call passengers names out for all sorts of reasons. They usually don't specify the reason over the PA, though, and just say "see the agent." I would assume it's the same here, and thus reasonably discrete. They probably only use the last name too.
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