FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   American Airlines | AAdvantage (https://www.flyertalk.com/forum/american-airlines-aadvantage-733/)
-   -   6 Ck's on my flight and CK Rep and GA made sure only they boarded (https://www.flyertalk.com/forum/american-airlines-aadvantage/1953503-6-cks-my-flight-ck-rep-ga-made-sure-only-they-boarded.html)

chfenton Jan 28, 2019 6:11 pm

6 Ck's on my flight and CK Rep and GA made sure only they boarded
 
So just thought it was refreshing to see enforcement of the boarding priorities but I also thought it was an unusual high number of CK's but then again probably one of the routes that would have the highest concentration. JFK to LHR earlier this week when CK announcement made about 10 people headed to board. The CK representative was waiting at the beginning of the priority lane and checked the BP names against his list and if not on the list he re-checked their BP and in at least 3 instances it was a lowly group one passenger trying to board (although I witnessed at least one group 6 try to get on but there might have been a language issue with her). Simple and efficient and as soon as the last one was through the BP scanner the GA called for Group one. The 7 (he did let the spouse of one CK board as well) were only about 1 minute ahead of everyone else but they did board first.

MiamiAirport Formerly NY George Jan 29, 2019 4:45 am

I'm surprised that AA doesn't call CKs by individual name to board. (Some GAs actually do). This would avoid people from Group 9 thinking it's their turn to board when the GA welcomes CKs to board.

fotographer Jan 29, 2019 6:25 am

once when in ORD, the lovely agents at the AC walked to my gate and introduced me to the agent there as if I was a CK
boarded first of course, it was a pretty cool feeling.. but alas that I was my only experience as a "CK"

Fine Art Landscape Photographer Jan 29, 2019 10:37 am

I never seen CK rep @ gate.

OskiBear Jan 29, 2019 10:40 am

I saw this a couple of weeks ago on my short hop from PHX to LGB. The CK rep drove an electric cart emblazoned with Concierge Key on it and was at the gate to greet and escort the CK passenger onto the plane. I ended up sitting in front of the passenger.

What actually happens? She carries/stows your carry-on for you? Makes sure you get a PDB? I'm just curious...

enviroian Jan 29, 2019 10:41 am


Originally Posted by newyorkgeorge (Post 30713642)
I'm surprised that AA doesn't call CKs by individual name to board. (Some GAs actually do). This would avoid people from Group 9 thinking it's their turn to board when the GA welcomes CKs to board.

I've seen it (well heard it actually). I've heard a gate agent call them up to the gate by name but it was only 1 CK maybe 2 max, never more.

dave_261 Jan 29, 2019 10:45 am

CK reps generally are there at about half the flights during pre-boarding. They stand by the gate agent with printed copies of boarding passes to scan, in case the CK doesn't have the energy or desire to actually hand their pass/phone to the agent.

It's a nice, and 100% unnecessary, touch.

MiamiAirport Formerly NY George Jan 29, 2019 10:48 am


Originally Posted by OskiBear (Post 30714891)
I saw this a couple of weeks ago on my short hop from PHX to LGB. The CK rep drove an electric cart emblazoned with Concierge Key on it and was at the gate to greet and escort the CK passenger onto the plane. I ended up sitting in front of the passenger.

What actually happens? She carries/stows your carry-on for you? Makes sure you get a PDB? I'm just curious...

MIA also has the same cart. In general I think it's to ferry CKs to the gate from the AC or between connecting flights. I assume some CKs really don't want or use the fanfare.

MarkOK Jan 29, 2019 11:09 am


Originally Posted by chfenton (Post 30712162)
So just thought it was refreshing to see enforcement of the boarding priorities ...

Honestly, CKs not boarding before Group 1 is one of the least substantial things I could complain about.:rolleyes:

AA100k Jan 29, 2019 11:16 am

Last October, I was traveling out of VCE with a CK colleague and he was called by name and we both boarded together. I’ve never noticed this before at a foreign airport.

Finsup72 Jan 29, 2019 1:13 pm


Originally Posted by Fine Art Landscape Photographer (Post 30714874)
I never seen CK rep @ gate.

I rarely see them during domestic flying, but I think I've seen a CK rep at the gate at LHR every single time for my last 10 LHR-US flights. There always seems to be ~5-8 CKs on my flights.

Score8 Jan 29, 2019 1:34 pm


Originally Posted by newyorkgeorge (Post 30714922)
MIA also has the same cart. In general I think it's to ferry CKs to the gate from the AC or between connecting flights. I assume some CKs really don't want or use the fanfare.

Back in the old days, when I was a CK, the cart thing was pretty inconsistent, but it was at times both helpful and hilarious. It was helpful in DFW, when I was late for a flight. Another time, I got in the cart not paying any attention and they drove me to my gate...two gates away! Due to foot traffic, at least 10 people actually beat me to the gate.

Other than preferred upgrades and some special treatments, the thing I cared about most was assistance between terminals in Europe, particularly LHR. I once got a personal escort from the plane in CDG through passport control and on the bus to the remote terminal for regional flights. It felt a lot more like 5 star than CK.

Back then, the benefits were a lot less transparent and consistent - including pre-board etc...

rowingman Jan 29, 2019 1:38 pm

I usually get a glass of Dom, in a chilled crystal flute when they pre-board me. I have no idea what the rest of you are experiencing...

fastflyer Jan 29, 2019 2:27 pm

At CLT last Sunday night for the late MCI departure, a Premium Services representative with clipboard pre-boarded two CKs. One of the plebes lined up in the Group 1-4 line verbally accosted the leading CK ("Hey buddy, the first class line is over here," pointing behind him). The CK said nothing, and Miss Clipboard hustled him on board. Amusing situation.

355F1 Jan 29, 2019 6:12 pm

Had 6 on my HKG-LAX flight last week too


All times are GMT -6. The time now is 5:17 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.