Redeemed AA miles for QF domestic J award and bumped to Y
Feb 2, 2019, 7:36 am
#1
Original Poster
Join Date: May 2012
Posts: 16
Redeemed AA miles for QF domestic J award and bumped to Y
1. Dealing with the situation of being bumped from J to Y on a QF domestic flight, redeemed through AA using AA points. I've been reading about the compensation and it only talks about refunding the cost of the ticket. How does that work where the ticket is a redemption ticket through an alliance partner? Thank you.
2. I have further QF domestic flights in J coming up, also redeemed through AA using points. What is the likelihood QF will bump one or more of our party again?
Thanx
2. I have further QF domestic flights in J coming up, also redeemed through AA using points. What is the likelihood QF will bump one or more of our party again?
Thanx
Feb 2, 2019, 7:57 am
#2
Join Date: May 2014
Location: Brisbane, Australia
Posts: 909
1. Dealing with the situation of being bumped from J to Y on a QF domestic flight, redeemed through AA using AA points. I've been reading about the compensation and it only talks about refunding the cost of the ticket. How does that work where the ticket is a redemption ticket through an alliance partner? Thank you.
2. I have further QF domestic flights in J coming up, also redeemed through AA using points. What is the likelihood QF will bump one or more of our party again?
Thanx
2. I have further QF domestic flights in J coming up, also redeemed through AA using points. What is the likelihood QF will bump one or more of our party again?
Thanx
1. Ideally you'd need to speak to AA who would "refund" the points difference between the cost of a Business Class and Economy Class reward seat.
2. Hopefully not that likely. Compared to the states bumping isn't that common and it sounds more like a one off.
Out of curiosity, what route and date were you traveling... When traveling on busy flights during peak times overbooking can happen and as a partner redemption ticket, you'd be one of the first on the list to go.
Feb 2, 2019, 8:10 am
#3
Original Poster
Join Date: May 2012
Posts: 16
It happened recently from Brisvegas to Perth. On an upcoming flight there are 4 in our party, all on the same booking. The plane has been changed from a 330 to a 737, so I'm getting nervous as our AA FF booking is taking up one third of the business seats!
Feb 2, 2019, 12:37 pm
#4
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,375
[mod hat] As this is about redeeming AA miles I am moving this to the AA forum. [/mod hat]
AA will know that you have been bumped if you show them your boarding pass.
AA will know that you have been bumped if you show them your boarding pass.
Feb 2, 2019, 5:27 pm
#7
Join Date: Jun 2007
Location: Sydney, NSW
Posts: 842
Not sure how I'll go with AA. How will they even know I was bumped?
It happened recently from Brisvegas to Perth. On an upcoming flight there are 4 in our party, all on the same booking. The plane has been changed from a 330 to a 737, so I'm getting nervous as our AA FF booking is taking up one third of the business seats!
It happened recently from Brisvegas to Perth. On an upcoming flight there are 4 in our party, all on the same booking. The plane has been changed from a 330 to a 737, so I'm getting nervous as our AA FF booking is taking up one third of the business seats!
Feb 2, 2019, 6:17 pm
#8
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Things I learned today: https://en.m.wikipedia.org/wiki/Talk...svegas_archive
Feb 2, 2019, 6:21 pm
#9
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
Definitely try to get a different flight.
Feb 2, 2019, 6:33 pm
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The answer to OP's question is that there is no compensation, but rather a refund of the fare difference. In this case that is in miles and will be handled by AA. AA, as the ticketing carrier, will know you have been downgraded from its own records which will have been updated by the operating carrier.
Feb 2, 2019, 6:39 pm
#11
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
AA can also reference your Qantas record (they may not have access to all the history/notes, but they'll have enough to initiate research/review what transpired with Qantas). I have no idea what specific compensation or mileage refund you might get, but you should definitely pursue with AA.
Feb 2, 2019, 7:01 pm
#12
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
AA will likely refund the mileage difference between a J and Y award. They’ll likely up just need to see a copy of your boarding pass showing that you flew in Y. You can separately pursue compensation from QF for the involuntary downgrade. Suggest posting on QF forum for how best to pursue this.